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    • god where ever did you find all that twaddle rabbit hole stuff to go down .... no wonder you came here...we don't allow nor portray twaddle , neither lead people doen rabbit holes that then cost them money by sending PM's offering help of anything upto £360 for even a failed CCJ defence...   anyway enough of that BS. lets get you moving in the right direct , you should be ok as CEL are always losers if you do things correctly   can you fill this out please:   Received a Court Claim From A Private parking Speculative invoice?? - How To Deal With It HERE***Updated Aug 2016*** - Private Land Parking Enforcement - Consumer Action Group
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    • Hi All, I have received a parking ticket as RK (thats registered keeper right?) for overstaying by 16 mins in a well known wholesalers car park in Liverpool. I read some very confusing (and sometimes contradictory information on several sites) on how to deal with this. I followed the instructions to firstly challenge the validity of their claim. I wrote to them (no response) and emailed them. I had to guess at the email address because they provide only the registered office address or a 'claim line', which if i had contacted them on that, would have been agreeing to their idea of us having a contract in the first place (right?). i eventually got the admin email and sent it there, stating that i had already written to them with no response. I got a response saying that they do not respond to correspondence at that address and i should either write to them (already did) or contact via the appeals line or appeals email (again with the acknowledgement that its an appeal i need, rather than straight up confirmation). I asked in at the wholesalers customer/ member services in store about the car park ownership and they informed me it was a consistent problem and they didnt know the owner. I have contacted the head office in Herts for the information. (Customer services/ member services/ online services & complaints) for the information regarding ownership of carpark and the contract of agreement between them and the CE parking management with no luck. I received no further correspondence and therefore assumed that they had dropped their spurious claims. They acknowledged my letter with: "Response from representation team -  We refer to your recent correspondence. We accept for you to pay the original reduced sum of £100. The Parking Charge Notice has been passed to a debt recovery agency. All further enquiries, including payments, must be directed to them. Please follow the instruction on the correspondence you have received." I received nothing else until I receive a Northampton county court business service court claim. The amount is now in the hundreds (£274). I have acknowledged and sent back the form with nothing else written on it. now i have another week or so to mount my defence. I dont know anyone who speaks 'legalese' and frankly its giving me sleepless nights. Incidentally, at the time of the alleged 'contravention' there was a bout of sudden severe weather which was 'waited out' inside the wholesalers porch by several members and their children because the soft furnishings and electricals (for example) bought in store would have been destroyed by the downpour. Further investigation into the owner of the Civil Enforcement ltd has shown me that they are owned by CCP parking, who are in turn owned by Qa Nominees and are owned by people exposed in the Panama Papers scandal.   I am feeling like im a tiny part of a very big scam here, one that DVLA are profiting from. Under advisement, I have written a complaint to the wholesalers complaining about being treated so shoddily as a member. Under advisement, I have also written to CE ltd requesting a Subject Access Request. But I really dont understand the process or what steps to take now.
    • Hi Anney,   When you get the SAR, can you give us some more detailed info info like loan amount, date taken out, last pay't made, balance remaining,.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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AKTIV KAPITAL Claimform old MBNA CC 'debt'

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Hi all, j

ust received a claim for an old disputed CC and

having not looked at the forum for a while could do with some up to date help.


Details as follows



Date of Issue: 13th May 2014.

Acknowledge by (+19 Days): Sunday 1st June 2014

Defence By (33 Days) : Saturday 14th June 2014


Paticulars of Claim:

The claimant claims the sum of 3,827 for debt and interest.


On 21/05/2005 the defendant entered into an agreement with MBNA for a credit card under reference XXXXX.


On 31/08/2009 the defendant defaulted on the agreement with an outstanding balance of 3,258.


On 22/09/09 the debt of 3,257 was assigned to Varde Investments (Ireland) Ltd,

who itself assigned the debt to Aktiv Kapital Portfolio AS Zug branch on 03/03/12.


Notices of Assignment were sent to the defendant in accordance with s136 Law of Property Act 1925.



1. The sum of 3,257

2. Statutory interest pursuant to Section 69 of the County Courts Act 1984 at a rate of 8.00% per annum

from 3/3/12 to 12/5/14 571, & thereafter at a daily rate OF 0.71 until judgement or sooner payment


Amount Claimed : 3828

Court Fee : 185

Solicitors Cost : 80

Total : 4093


The claim is for an old credit card account started in 2005.


Only received the first notice of assignment when requested, a letter from MBNA saying debt was assigned.


Received a letter from Akticv capital on 9/3/12 to state they had purchased debt but no confirmation from Varde Investments.


Default notice from original creditor dated 9th September 2009.

It claimed payment of full amount rather than arrears

so sent a formal complaint to MBNA dated 10th October 2009

stating they had unlawfully terminated the agreement

and I viewed the agreement as terminated as of 7th September 2009.


Have not received any notices of default sums,


received a notice of arrears 27/10/11 from Varde and initially a notice of sums in arrears from MBNA dated July 15 2009.


Having agreed to token payments and had interest frozen

ceased payments following invalid default dated 9th September 2009.


To date have received no response from MBNA regarding this letter.

The dispute therefore is ongoing.




Signed up for this card at a football match and the application was filled in by the agent.


Initial letter from MBNA states the agreement signed complies with previous regulations not current.


Does that make it unenforceable as not compliant with regulations at the time.


Anyway any more info or copies of documents I am happy to help and hope the good people of CAG can help me

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Hi myboro


If you could read and complete the following not already provided above to assist in advising you further.







We could do with some help from you.



 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service


If you want advice on your Topic please PM me a link to your thread

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Hi Andy,


I thought I had included all the info in the post and would appreciate any help anyone can give.

Paticularly regards embarrased defence while awaiting documents. Then think its on an unenforceable agreement and dodgy DN but only time will see.


Did raise the dispute with MBNA origionally but they just sold the debt, raised with DCA and told them date of dispute they then sold it again !!

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have you done a cca request, and now a CPR 31.14 request (is small claims re cpr, but worth a try)?

do a 'normal' defence (rather than an 'embarrassed' one) when/if the time comes, the issues can still be mentioned in defence. have a read round similar recent threads, see eg's of defences used. stick to court deadlines.

any missold ppi?




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Also do you have your statements and how much int he way of penalty charges are on there. If theres time someone migthbe able to help you out with a counter claim.


If not you will want to SAR the OC and get everything so you can prepare a claim for unlawfull penalty charges and interest in restitution that may further reduce the balance.








The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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we don't recommend using the embarrassed defence route anymore



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Hi All,


Ok defence went in fairly standard denial and asked for stricktest proof of claim. Agreement received but how do I request the origional be produced for court. The agreement was signed in 2005 and received a letter from MBNA with card which stated

"New Consumer Credit regulations governing the form and content of your agreement have been introduced recently. If the agreement you signed complied with previous regulations, the layout of this copy of the terms and conditions will appear diffrent as they have been changed to the layout of the new regulations."


Seems importasnt to push for the origional agreement anyone any idea how to do this. Allocation questionaire due on 17th is it possible to do this now?

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Responding to your PM.


If your defence put the claimant to strict proof to disclose the agreement and you have been allocated with directions....then they must disclose the original agreement.This disclosure was it of their own accord or the courts?



We could do with some help from you.



 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service


If you want advice on your Topic please PM me a link to your thread

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Hi Andy and thanks,


defence stated

As to the first sentence of Claimant’s statement of case; It is agreed that I entered into the agreement on the 21st May 2005 as stated in the Claimant’s statement of case. It is denied that the agreement complies with s.61 of the CCA Act 1974 (as amended) and the Claimant is put to the strictest of proof in establishing the contrary of my contention as to this element of his claim


Have received a copy of the agreement, but they just attach terms and conditions. Is it possible to request the origional at this stage. Currently need to complete Small Claims Directions Questionnaire and wondered if draft directions were the way to go.


Thanks for all your help

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The court should direct disclosure of the original with their directions......you cant issue directions on SCT.

We could do with some help from you.



 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service


If you want advice on your Topic please PM me a link to your thread

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