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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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hi im new to this site and would like some advice on a parking fine/notice iv just received. iv received a parking charge notice for 70£ from a company called G24? saying if i pay in 14 days it will be 42£ but iv spoken to a few people and they have told me to ignore it as because it is not the council basically it is just a scare mongering letter with pretty red borders and they can not do anything but send a few letters etc.and they will give up. i was parked in a bannatynes car park at 21:33 till 01:17 and apparently the permitted free parking mins were 180 and my stay was 224. i dont know weather to pay the 42£ an just get rid of the hassle or ignore the letter and apparent letters to follow. im going to go back to the car park now to see if i can find the notices or any signs here i parked. but would appreciate some help or feedback from somebody who knows more about this kind of thing. would appreciate any feedback or help. thanks :)

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Do not ignore. This is very bad advice.

Read through this subforum to understand why you should not ignore, what the issues are and what your best course of action might be

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Hi

mb49,

Post 2 from BankFodder is correct. Do not ignore

Was this a windscreen ticket or number plate capture ?

If the latter then the first letter has to land on your door mat 14 days after the "offense"

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Ok, when did you park because if they sent you the demand through the post and not a ticket on the car they have to invoice you within 12 days of the event and then they get 2 days for the post so you must receive it within 14 days. If it is outside this time then they can only invoice the driver and not the owner of the vehile and they dont know who was driving.

Do not ignore but if ouside the time write back and tell them that they are timed out for enforcing payment under the PoFA and you cannot help them any further so they should desist any further communication.

If they are in time with their demand you need to appeal their claim as the KEEPER of the vehicle and tell them that having visited the site to ascertain what the claim is for the signage could not be seen at night so you deny it was possible for someone to consider and accept a contract under those conditions. They will likely reject your appeal but they have to give you a POPLA code that allows you to appeal the claim to an independent adjudicator. When you get that letter come back here and we will help you formulate your appela to POPLA that has so far proven to be absolutely solid.

Read the other posts and parking prankster's blog about genuine pre-estimate of loss and you will know waht the parking co's fall down on more than anything else.

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