BH asking for signature on I & E sheet for pre 2007 'loan'

[masie123]

Hi all,helping a family friend out,basically he has a loan from black horse and has got serious debt issues.

 

I helped him fill a income form in with his incoming and outgoings and typed up a letter asking for reduced rate.

 

Now im sure ive read on this forum before that you never sign the letter with your signature so he printed it in capital letters,however they have wrote back acknowledging the letter and form BUT cannot help any further until they get his signature on the form?

 

Any help/advice please thank you

[Bazooka Boo]

If he is asking for assistance from the OC, then yes a signature 'could' be sent on the form.

 

HOWEVER! Have they been communicating with him at the address?

Has he recently moved?

[masie123]

Thank you for quick reply, He has moved address yes what will/does that mean?

[Bazooka Boo]

Did he inform the bank he had moved and have they been corresponding with him at his new address?

 

It's no real great shakes signing a letter when you asking the OC for assistance, the only time you want to be difficult is in response to them dragging their heels and being awkward.

 

He can just sign it slightly differently to his usual sig, then if he suspects any funny business has gone on (which will be highly unlikely) then he can raise it at a later date.

 

The whole idea of not signing documents is normally when the DCA's are demanding sigs, or if there is some question as to the validity of the agreement in question?

 

How old is the Loan? Pre or post 2007?

[masie123]

Having spoke to him the loan is pre 2007, He has until now just informed them of moving house as old house is rented to family member of his so he still received mail there for the loan,however has not had no correspondence from them until now as payment was taken through direct debit which he stopped to avoid more charges.

 

So all in all it's safe for him to send signature and see what they come up with?

 

Thank you for your help Bazooka boo

[Bazooka Boo]

Pre 2007 I wouldn't send them anything with his signature on, just yet..

 

Exactly what year was it taken out?

 

Is his bank local? Is he able to take another request into them and hand it in personally?

[masie123]

The bank is not local so that's a no go situation, he "thinks" from around 2005/2006 .

[Bazooka Boo]

OK, so atm all he is asking is for them to help out as he is in a financial quandary, then IMO it can only help his situation

by signing the letter, but ensure he scans a copy of the letter he sends them for future reference.

 

It is highly unlikely they will lift & copy his signature onto anything, however he isn't asking them for the CCA just yet, if he were then I would be very sceptical

of sending a signed CCA request to them.

 

Again IMO return the signed request, after all he is hoping they will be able to assist him so it is prudent to bow down to their demands at first.

 

When you say you have asked for a reduced rate, is that a reduced rate of payment each month?

Will this be for a specified period (6 months) or for the life of the loan?

 

Is there any PPI or charges added to this which he can reclaim?

[masie123]

Thanks for all your help BB yes you are correct letter was to reduce the payments to £10 month for 12 months then re-calculate see if any more can be payed.He say's there is no PPI on it and ill make sure we scan the letter with his signature thank you once again

[Bazooka Boo]

OK did you use the letter template off here or just your own?

 

Did you ask them to reduce or stop the interest also?

They will normally do it in 6 month blocks, so 12 months might be pushing it, IMO I would ask for six months, and then you will re-evaluate after that agreement has expired

and make another offer to them either increasing it or reducing it etc..

 

Your doing everything right, just keep a diary of events and copies of everything you send, and mark the dates you receive their correspondence. Keeps it all in order..

[dx100uk]

why is a loan from 6yrs+ ago still running

 

 

is it still with BH

 

 

or its a fleecing DCA that's got it now?

 

 

has he checked his credit file too?

 

 

dx

[masie123]

Hi,the loan is still running as he had been getting "top ups" and yes its all still with BH . Thank you

[dx100uk]

are so he has been refinanced several times then

 

I hope he has signed all the new agreements.

 

def SAR time.

[masie123]

Thank you for your reply dx ill put this to him tomorrow see what he says.

[Bazooka Boo]

Cheers DX, perfect proof why anothers perspective is always very welcome, what I don't see someone else will..

[dx100uk]

 

dx

[masie123]

Just after a little more advice on this situation, they have sent a letter back saying thank you for the offer of £1 month in order to accept this offer and make regular payments you first need to pay a £85 set up cost.

 

What do i write back to this company is this right?

 

thank you

[dx100uk]

who is 'they'?

 

have you sent the sar off yet to BH too?

[masie123]

Bh is 'they' and no he can't afford the £10 for a SAR

[dx100uk]

I suggest that is a priority

 

dx

[Bazooka Boo]

A set up fee??? Sounds like bowlarks to me..

[masie123]

Regarding the sar,he still has not had any benefit through so has no money for it,and won't really have £10 spare when it does come through!

 

I have told him to write back and say that there is no way he can afford the £85 set up and again offer the £1 month does that seem fair to say ?

 

thank you

[BRIGADIER2JCS]

Regarding the sar,he still has not had any benefit through so has no money for it,and won't really have £10 spare when it does come through!

 

I have told him to write back and say that there is no way he can afford the £85 set up and again offer the £1 month does that seem fair to say ?

 

thank you

This set up fee is nonsense not in all the time I have been here have I heard such a fee asked for.

 

 

Personally I would be making s Formal Complaint to BH at director level, asking for a fee when BH is aware of your friends financial situation is unfair/unreasonable, £85 is well over the top and seems like a "penalty".

[dx100uk]

can you scan up the letter?

 

**you can post up images/letters by this method immediately..you don't need 10 posts**

.

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc

but leave all monetary figures and dates.

.

************************* ************************* *******

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

************************* ************************* ***********

.

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

http://www.convert-jpg-to-pdf.net/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or http://www.freepdfconvert.com/

or

use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

or use Primo PDF.

.

try and logically name your file so people know what it is.

though DONT USE BANK NAMES or CAG in the title

i'e Default notice DD-mm-yyyy

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

...

YOU DONT have to put a link to the attachment in the msg box..just upload it ..job done

you can click on your links to check them too!

.

dx

[Bandit127]

Just after a little more advice on this situation, they have sent a letter back saying thank you for the offer of £1 month in order to accept this offer and make regular payments you first need to pay a £85 set up cost.

 

What do i write back to this company is this right?

 

thank you

£85 fee? I smell a rat. Well, a "managed loan" actually.

 

Are his new circumstances permanent or temporary?