Motormile

[fletch70]

I know there is a section in the PDL forum but...

 

Do MMF ONLY collect/purchase PDL's or do they cover other forms of debt , I would be interested to know if anyone has knowledge of that.

 

On a separate note I awoke to an email from my friends asking me to contact them regarding my outstanding account. Needless to say it will be added to my todo list somewhere below recommending noddy for a knighthood.

 

So far only 1 email and not a single phone call , I feel so unloved. I will wait for a letter

[Stigman]

A friend of mine was contacted a good year plus ago now about an old Barclaycard debt which was well and truly Statute Barred.

 

By the looks of the threads posted, MMF now mostly deal in payday loans but also they buy old distressed debt that are very cheap to buy, but when you play on a debtors lack of knowledge this then becomes a very lucrative investment.

 

Stigman

[fletch70]

Thanks Stig,

 

I will wait for something in the post or even one of their laughable email NOA's

[renegadeimp]

They collect varying kind of obsolete debts. They dont care what the debt is, theyll just use every way they can to pressure you into paying up.

[Bpool]

they are hounding me - for a debt i know nothing about. - ive asked them to write - they wont. - Just keep ringing my mobile. 10 times a day!!

[renegadeimp]

Report them to the fca and get a formal complaint in. Also read up on harrison v link

[Bpool]

yeah have been doing. They are joke. 2 bob company

[fletch70]

Well now had my first txt , added to my blacklist .

[fletch70]

Hi

Just need to check the current contacts at MMF.

Obviously there is Barny and Neil but is Bazzer still there and anyone else?

 

Since the FCA rules came in can anyone clarify the state of home visits. If I read the FCA rulebook it seems to say that a visit can be made with due notice even without consent but does the statement in the library letters still apply.

 

Finally just to clarify, when a company receive a prove it/ prove right to collect etc they MUST stop all collection activity until they have done so?

 

Finally the CSA code of conduct clearly states that details of the debt must not be disclosed by email unless the debtor has agreed to it

[oleg]

google site:uk.linkedin.com motor mile finance

Rogues' gallery awaits

I often use this method when delving into uncharted depths of the pond

[fletch70]

Seems Rob Sands has thrown in the towel !

[renegadeimp]

Not surprised. Look at how the company performed after he joined. Look at his previous company too when he was employed there, compared to how it is now. He's prob jumping ship before it sinks.

[fletch70]

Just wondering if Bazza is still there as my email to him got deleted without reading . The one to Petty and Barny got read and suitably ignored.

[fletch70]

Their incompetence knows no bounds. Another email about midnight last night.

 

Does anyone agree that this is an unreasonable time to be sending emails as many people have emails pushed to their phones and tablets

 

I know they received my letter last tuesday , it it again unreasonable of me to have expected them to have taken note of this by now .

 

Maybe I should rephrase that, would it be reasonable to expect any competent firm to have acted on this by now?

[BRIGADIER2JCS]

From experience over many MMF problems letters are routinely ignored not even acknowledged.

 

MMF is conditioned to believe that what it says is always correct, and cannot deal with criticism or challenges.

 

I have a number of letters on file which can only be considered amateurish, no punctuation and spelling mistakes.

 

I have retained envelopes hand written that appear to have been written by a very young child.

 

To answer your question "competent" they are NOT!

[fletch70]

Thanks Brig

 

As you know I had issues with them before and fully agree with you that they are far from competent . I am thinking that when, and no doubt it will reach the Fos stage, the standard to be achieved would be reasonable actions by a competent firm hence my question of would that timescale be classed as reasonable?

[oleg]

In the highly unlikely event that I were to take up corresponding with DCAs / debt buyers, I would certainly ensure not to use an email address that gets pushed to a mobile device, certainly not one that's left on at night. I would use a disposable address. Added benefit being that one can delete the whole address if it gets passed round.

Is there a pressing need to contact this "Bazza" in particular or has it just become a mission for its own sake?

Sands's work history conjures up images of the slime trail of a slug.

[BRIGADIER2JCS]

Thanks Brig

 

As you know I had issues with them before and fully agree with you that they are far from competent . I am thinking that when, and no doubt it will reach the Fos stage, the standard to be achieved would be reasonable actions by a competent firm hence my question of would that timescale be classed as reasonable?

 

 

MMFs "admin" falls far short of even basic competence, it show in every letter, e-mal, text and phone call.

 

 

Their protestation that " they are in a different position from " the man in the street" as they are a creditor so an alleged debtors requirements as to how they wish to be contacted does not apply to them" is one of the worst business practices I've seen, along with the "home visitor" calling to assess your property and belongings" the words 'utter' and crap' spring immediately to mind.

7 workings days is a reasonable time to respond believe.

[fletch70]

Oleg

Sorry if I am talking in riddles

Bazza = Barry Ellershaw who was customer relations manager which in itself is a laugh as he couldn't manage his way out of a paper bag. As for the email address, the one I sent the email on is the one they first contacted me on. Now I suspect that they do not have my address and I haven't given it to them although if they look in the files they will have it from a previous encounter. That is assuming anyone there can actually read. My letters are all addressed to the owners of the company , Barnaby Page and Neil Petty but I am also trying a scatter gun approach .

There phone number and txt address are blocked now on my phone but it keeps a record of every attempt

 

As for having it pushed to my phone, well I could set filters up or times for it not to happen but this is not really the point is it. I should not need to intervene in my normal day to day activities to avoid harassment.

 

I have or had more email addresses than I care to remember so really don't want anymore

 

Brig

I am in total agreement with you about the drivel they come out with especially on doorstep visits although I have been reading the FCA rulebook and as far as I can see there is nowhere where it states that we can remove rights of access, if someone can come up with the appropriate quote I can add it to my letter. Of course I have included the normal rights of access .

 

I will be forwarding the letters to daniel at the CSA as well as there is no reason I can not get them on the case before the Fos

 

You may have gathered this company really XXXX me off

 

P.S. Did you know they have also been chasing a great "friend" of mine who lives in Toyland

[BRIGADIER2JCS]

No I hadn't heard that but it's not surprising.

 

I thought the FCA Rule book made Reference to the OFT document on contact??

[fletch70]

Hi Brig

Been reading it again and although there doesn't appear to be anything specific there is plenty about reasonable requests etc. In the email that arrived last night they threatened an unannounced visit which does directly contravene 7.9.12

[BRIGADIER2JCS]

Just checked quick phone call it is still possible to insist that contact is made as preferred by the debtor (alleged of course).

[fletch70]

Thanks

Indeed alleged debtor

[fletch70]

Well Bugger me , just had another phone call and text

 

So as of yesterday they have had two letters , both received by the two owners and also the ascent email address and yet they still bloody call.

 

I am suspecting that at this point they can't work out where I live ( I wouldn't have thought that was difficult even for thick people in Yorkshire)

[BRIGADIER2JCS]

Are you logging all these contacts Fletch?