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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have had the usual amount of email scams in the past, the bank detail ones, the update your internet bank account, the tried to deliver a parcel to you one but this takes the biscuit!

 

Notice to Appear,

 

 

Please bring all documents and witnesses relating to this case with you to Court on your hearing date.

The copy of the court notice is attached to this letter.

 

 

Truly yours,

Clerk to the Court.

Patricia Mason

 

from customerssupport713 @ intelprolawyers.com with the usual open this zip file document attached! As if I am going to open anything from someone I dont know!

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yes I had one similar 2 days agon this one was for Miami lawyers etc and pls open attachments . on a further note my parent are getting the phising emails from people purporting to be from amazon .

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I keep getting the ruddy things too

 

http://www.hoax-slayer.com/court-notice-malware-emails.shtml

 

I report each one as a phishing [problem] so hopefully they will soon stop

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I had one from Amazon also but it actually went straight into my spam mail!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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I got a notice to appear about my divorce . Bit difficult that one as she died nearly 2 years ago

 

Also banks, fedex, amazon, all the usual. They seem to be getting worse

Any opinion I give is from personal experience .

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Several from supposedly FedeX, were caught and diverted to SPAM, same as a HSBC confirm account details due to outage, I don't bank with HSBC so delete delete delete

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Watch for some of the newer ones

 

They pretend to be from a bank warning you of fishing scams and point you to either an infected website or infected pdf

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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I had the court notification the other day as well. I also get the bank, paypal and other notifications, which always seem to have attachment which contain malware.

 

I sent a few of these off to a banks [problem] people and they looked into them. Most banks have online fraud reporting teams, so it is worth everyone advising them, so they can alert people. Banks will post details on their own sites of current email scams that are doing the rounds.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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  • 2 weeks later...

Just to add, I've written a massive quick guide for novices here:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?425296-PayPal&p=4542762&viewfull=1#post4542762

 

And here is my message, just thought I'd share that thread in context:

 

@Sandy and all other Users who get these:,

 

There's loads of mail like this floating around. I've even had e-mails like this pretending to be from the HMRC, Banks, Companies House and various other high profile organisations. When I got the HMRC one, this particularly concerned me being a business owner, so I contacted the Police "Action Fraud" and discussed this with them. As I guessed, the mail was "phishing" i.e. "fishing for your personal details and passwords", and was told to handle them in the following manner:

 

1) If you receive a mail like this which has a "click here" or a "button" to "go to" a page to resolve "whatever the email outlines"DON'T CLICK IT.

Reasoning:
The moment you click on that link or button, many of these fraudulent sites rely on you clicking this link/button, which often has a unique ID hidden in it linking your email address to something in their systems. This is how they can "confirm that you've read it AND RESPONDED.

 

Don't mark it as spam QUITE yet... See (2) below...

 

2) If the email is from paypal, as in Sandy's example, rather than relying on links (or even favourites you have stored in your browser), manually browse to http://www.paypal.com or http://www.whateverCompany.com, log in MANUALLY, NOT with the stored usernames and passwords you could have saved in the page. From here, use the companies own website to see if they do or don't need to contact you.

 

Also, if you don't feel quite happy doing the above, then feel free to call the company directly, but as I say, go to their page i.e. http://www.paypal.com, get the phone number FROM THEIR SITE (not from the linked site in the email), contact them and their staff will be more than happy to help you out.

 

Finally, if it involves your bank, and you still don't feel happy talking about it over the telephone, then get yourself down to the local branch and get some help from the staff in-branch. This is the fool-proof method.

 

3) If one of these emails involves a government body i.e. HMRC, Border Agency, Companies House etc... then contact that body directly. DO NOT do anything via a website. Let them know about the email immediately. 9 times out of 10, they might tell you to delete it as they didn't send it.

Reasoning:

Often government bodies will contact you via post rather than by email. But as they government is trying to go "digital" they are relying more and more on "online services". If you do receive one of these emails, pass it off as "spam" and ignore it, you could be missing out in very important information from that body. In the case of HMRC or Companies House you can wind up getting some very very hefty fines for being late or not updating information in a timely manner.

 

FINALLY

If you exhausted the list above, and have come to the conclusion that this is in-fact spam, then note that most email programs and websites have a "mark as spam" button or option so messages from that source (whichever scoundrel sent it) will be binned in the spam folder.

 

Note though, it's good practise to "skim over" your spam folder from time to time, just incase an important email ends up in there by accident.

 

here's a list of links for the various email websites and programs for how-to's managing spam.

 

List of Help Documents on How to Manage Spam in Various Programs and/or Websites

 

Apple Mail: Mark messages as junk or not junk

Windows Live Mail (Windows Vista and Windows 7): Block spam and other unwanted e‑mail

Windows Live Mail (Windows 8 both Tablet and PC): http://windows.microsoft.com/en-gb/windows-8/junk-delete-sweep

Microsoft Outlook (for Windows): http://office.microsoft.com/en-gb/outlook-help/overview-of-the-junk-email-filter-HP010355048.aspx

Microsoft Outlook (for Mac): Label a message as "junk" or "not junk"

 

The above are the mainstream apps / email programs on your computers...

 

Now for a list of website help i.e. hotmail / yahoo regarding marking as junk:

 

1) Apple iCloud Mail (i.e. http://www.icloud.com): iCloud: Manage junk mail

2) Microsoft Outlook/Hotmail/Live (i.e. http://www.outlook.com, http://www.hotmail.com, http://www.live.com): How to Mark a Message as Junk in Outlook.com

3) Yahoo Business Mail (http://www.yahoo.com): How do I mark an email as spam?

4) Yahoo Personal Mail (http://www.yahoo.com): s-yahoo-sln3402.html?impressions=true"]Report spam, hacked accounts, and phishing [problem]s to Yahoo

 

 

 

If you have another mail program or use another site and would like help with it, feel free to drop me a PM. just another note, I'm not here for "fixing mail issues" lol, I'll just point you to a link or a resource which will tell you how to "manage spam" for your setup...

 

Hope this helps! :)

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  • 3 weeks later...

started getting them from Curry's now as well as Amazon, I do not touch them, most go to my spam box, rest I delete straight away , Sandy

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Currys do send out emails to people normally, I get them as I am on their mailing list - sometimes they have a 'flash sale' locally and that is the only way to get the info.

 

I am getting the 'I finally found you...' messages from overly photoshopped nubile young females who could not possibly have gone to school with me, and from a so called professional lady on her 'coffee brake' inviting me to join her for a naughty weekend, and the photos of 'your girlfriend is like a log in bed'.... tried various ways of blocking them and reporting them but every so often they come back, always seem to tack onto the end of the email inbox (I use Firefox and Thunderbird).

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the Currys , have no idea why I get them as not on their mailing list, it says something like please confirm, blah blah but do not open it to find out rest! x

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  • 6 months later...

Had one supposedly from Paypal, restriciting my account until I logged in....it came to my normal email and not my Paypal email and hovering on the link it was from somewhere in Russia.... got binned and ran my virus checkers again to make sure I was still clear.

 

Got one of those 'ATM' card notices this morning.

 

Wonder what and when the first Spam of 2015 will be?

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general tip re suspect emails

 

set yr email client on pc to not auto open the email.

right click the email, check its properties/message source.

and, of course, dont open any attachments without it being scanned. most real time a/v's would auto scan a file, including an email attachment, whilst opening.

set read receipt requests to ask ie not auto send. if there is read receipt request, dont do it.

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Great reminder Ford, quite a few scram invoice attachments for spurious bills about. All with a nasty payload in the attachment.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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