Making Bank CCTV request

[A Strachan]

Not sure if this is the correct thread to post this question.

 

A relative took money out at the bank, which was put in an envelope but forgot to take from the bank tiller's draw as they exited the bank.

 

Realising their mistake a short while later returned to the bank spoke to the original till person, who could only say that it should be reported to the police.

 

This is now a police matter, as the money might have been taken by another customer. Police have said that the CCTV footage viewed could be better.

I am interested in additional footage of where the bank teller does their transactions which would give a better view.

 

Would there be any way of finding out this information as a consumer? As when the police was asked they stated due to data protection they could not reveal this information.

 

Thank you.

[rebel11]

Hi A Strachan

 

You would think that if there was an ongoing investigation, the would comply with the polices request.

 

Here's some info:-

 

http://ico.org.uk/for_the_public/topic_specific_guides/cctv

 

http://www.liberty-human-rights.org.uk/human-rights/privacy/cctv-and-anpr

 

Give the ICO a ring, if it helps detect a crime, there should be no issues.

 

Not sure if this is the correct thread to post this question.

 

A relative took money out at the bank, which was put in an envelope but forgot to take from the bank tiller's draw as they exited the bank.

 

Realising their mistake a short while later returned to the bank spoke to the original till person, who could only say that it should be reported to the police.

 

This is now a police matter, as the money might have been taken by another customer. Police have said that the CCTV footage viewed could be better.

I am interested in additional footage of where the bank teller does their transactions which would give a better view.

 

Would there be any way of finding out this information as a consumer? As when the police was asked they stated due to data protection they could not reveal this information.

 

Thank you.

[A Strachan]

Thanks for the links.

[adridude]

Hmm I think that CCTV is a bit of a grey area. When I went to court as a victim of a mugging, myself, the victims and various others had to leave the court room when the CCTV footage was shown due to data protection of others caught on camera. The only people which stayed behind were the lawyers and the judge.