Jump to content


  • Tweets

  • Posts

    • I have received a PCN from Euro Car Parks for MFG - Esso Cobham - Gravesend. I was completely unaware that there was any such limit for parking and always considered this to be a service station. I stopped there to use the toilet, have a coffee and made a couple of work calls. I have read the previous topics on this location which suggest I can ignore this and ECP will not take legal action. The one possible complication is that the vehicle is leased by my employer so I do not want to involve them with the associated reminders and threatening letters. The PCN was first issued to the leasing company Arval who have notified ECP of the hiring company. I have attached a copy of the PCN Notice to Hirer with details removed as per instructions. What options do I have or should I just pay the PCN promptly at the reduced rate of £60? img20240424_23142631.pdf
    • What you have uploaded is a letter with daft empty threats from third-party paper tigers.  Just ignore it. What we need to see is the original invoice you received last October or November.
    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Advice re: Tesco Opticians


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3636 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

 

I have a problem with Tesco Opticians regarding a purchase that I made a couple of months ago for prescription sunglasses. As you may be aware, Tesco do not make the lenses for their glasses on site, instead having them sent from an off-site location.

 

When I ordered my BOGOF prescription sunglasses, I specifically and directly said to the assistant that I wanted normal tints in one set, and reactions lenses in the second pair. Having gone through the details and paid for this order, I went away looking forward to receiving my two pairs of sunglasses. However, when I received them I was unhappy to find that one pair had been sent without tints as requested.

 

When I mentioned this, the assistant shoved the paperwork in my face that apparently proved that I did not ask for tints, because I had signed it. However, had I known that I wouldn't be getting what I requested, I told them that I would not have signed anything until I received the goods. At this point I was effectively told it was tough, and I wouldn't be getting a refund. I asked to speak to the manager, and was told she wasn't available and she would call me the same day. No phone call.

 

A week later I received a scruffy letter from the outlet manager, not even on letter headed paper, not even formatted correctly and couldn't even get my name correct, basically saying the same thing and refusing a refund.

 

I then made a complaint to Tesco Optician head office, and once again received no phone call as I requested - a month later, I received another letter, this time from their head office once again saying the same thing - that because I had signed some form this proved that I had agreed to what I was expecting to receive irrespective of what actually arrived.

 

My question is this - under the Sale Of Goods Act, do I have any basis for a refund owing to receiving goods not as I expected when I ordered them? Can distance selling regulations be used given that the sunglasses were being made off-site, even if I ordered them in-store?

 

The lack of any positive action from Tesco Opticians has been extremely frustrating, and I am basically left feeling like it is my fault that I did not get what I wanted.

 

Finally, anyone else wanting to use Tesco Opticians, I would advise them not to do so - if you do, do not sign anything that does not have a legal contract aspect, and do not pay for your goods until you receive them.

 

Thanks for any help you can give!

 

Ste

Link to post
Share on other sites

Hi chizzleface

 

Speak to your Card provider, ask to do a Chargeback, explain that the chargeable product 'is not as described'.

 

http://www.which.co.uk/consumer-rights/problem/how-do-i-use-chargeback

 

This is easily corrected by Tesco, but stubbornness won't allow them to sort it out.

 

Debit card, so Section 75 can't help me :(
Edited by rebel11
Advise might be misleading - Need to see the signed form
Link to post
Share on other sites

Hi chizzleface

 

Speak to your Card provider, ask to do a Chargeback, explain that the chargeable product 'is not as described'.

 

 

This is easily corrected by Tesco, but stubbornness won't allow them to sort it out.

 

Brilliant, thanks - I'll give it a go and let you know how it goes on! :D

Link to post
Share on other sites

And who says 'that the chargeable product 'is not as described'.' They were probably accurately described on the order, which the OP signed.

 

The distance selling angle is clutching at straws as well, because the product is made offsite! I don't know any Tesco stores that manufacture anything in store. Everything is made somewhere else!!!!!

 

Wow

 

H

44 years at the pointy end of the motor trade. :eek:

GARUDALINUX.ORG

Garuda Linux comes with a variety of desktop environments like KDE, GNOME, Cinnamon, XFCE, LXQt-kwin, Wayfire, Qtile, i3wm and Sway to choose from.

 

Link to post
Share on other sites

Tesco do manufacture in-store if you think about it - bread.

 

'Chargeable as opposed to BOGOF'

 

And who says 'that the chargeable product 'is not as described'.' They were probably accurately described on the order, which the OP signed.

 

The distance selling angle is clutching at straws as well, because the product is made offsite! I don't know any Tesco stores that manufacture anything in store. Everything is made somewhere else!!!!!

 

Wow

 

H

Link to post
Share on other sites

Tesco don't manufacture bread in Store, they bake it from ready-made dough packs, delivered daily.

 

If it wasn't for the marketing people keeping the the 'bakeries' open they would all be closed now. The newly baked bread smell makes customers happy so they buy more.

 

H

44 years at the pointy end of the motor trade. :eek:

GARUDALINUX.ORG

Garuda Linux comes with a variety of desktop environments like KDE, GNOME, Cinnamon, XFCE, LXQt-kwin, Wayfire, Qtile, i3wm and Sway to choose from.

 

Link to post
Share on other sites

http://www.telegraph.co.uk/foodanddrink/7901850/Tesco-fresh-bread-advert-banned-for-misleading-viewers.html

 

Tesco don't manufacture bread in Store, they bake it from ready-made dough packs, delivered daily.

 

If it wasn't for the marketing people keeping the the 'bakeries' open they would all be closed now. The newly baked bread smell makes customers happy so they buy more.

 

H

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...