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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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OLCI Construction Training has gone into Administration


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Those of you with OLCI may be interested in the following announced today from the creditman website

 

Pre pack deal saves jobs and protects courses at OLCI Construction Training

 

May 6 2014

Allan Graham from KPMG Restructuring was appointed administrator of OLCI Construction Training on Tuesday 6th May.

 

Immediately on appointment,

the administrators sold the business to the group that includes Engineering Real Results Limited,

which will deliver the ongoing training to students.

 

 

All 77 employees transferred to the purchaser as part of the deal,

which will also ensure that studies are not disrupted for over 3,000 current students enrolled on courses.

 

OLCI Construction Training is a leading provider of plumbing, electrical, gas and green energy training, with 13 centres across the UK.

 

Allan Graham, administrator and restructuring partner at KPMG said:

 

“After suffering an extended period of financial losses,

OLCI was unable to meet its commitments to creditors and

in early April had a winding-up petition presented against it.

 

 

The directors took the decision that insolvency was unavoidable

and consulted KPMG to help find a solution that would best protect the interests of students, creditors and employees.

 

 

KPMG conducted an accelerated sales and marketing campaign

and the pre-pack sale secured ensures the best outcome for all parties.”

 

The business was sold for an undisclosed sum.

 

http://www.creditman.biz/uk/members/news-view.asp?newsviewID=19864

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