on reduced payments Barclaycard asking for an accurate up to date record of financial position

[stephanie2000]

i have been on reduced payments with Barclaycard for nearly a year

and recieved a letter asking for me to provide an accurate and up to date record of my financial position

 

my circumstances have not changed i am still on income support and carers allowance ( as i am caring for my dad)

 

can i reply i'm still on benefits or will Barclaycard have to see figures ie income and my outgoings

 

thanks

[renegadeimp]

Send them a very simple budget summary and a copy of a benefits confirmation letter. The benefits office / jobcentre should be able to give you a quick covering letter confirming you are still on them.

 

To me it sounds like standard practice. Theyve been good enough to reduce payments for a year, and they simply want to confirm that you still to be on reduced payments. Just dont send them a comprehensive I&E. A simple summary will do fine.

[dx100uk]

how old is this card?

 

got any £12 PENALTY charges or PPI to reclaim?

 

dx

[slick132]

Hi Stephanie and welcome to CAG

 

Yes, just send BC a Budget Summary showing your current I&Exp're.

 

Have BC stopped adding penalty charges and interest whilst accepting your reduced pay'ts.

 

[stephanie2000]

hi thanks for your replies the card account is well over 10 years old i havent had any penalty charges but ..BarclayCard are still charging me 3.5% they were iniitally charged 12.8% at the start of DMP but i moaned about it and they reduced it again

 

i did have ppi but when checking back i had made one claim about 12 years ago when i was made redundant then new job was temp contracts so cancelled the ppi

 

 

i will send a income expenditure form and see what they say and see if i can get a covering letter from Benefits dept

 

Thanks again for your help

[renegadeimp]

They should be stopping interest completely if you are in financial trouble. They are profiting off your circumstances and are not doing anything to help you get the debt down.

[slick132]

Hi Stephanie,

 

If your I&E summary shows you can still only afford small payments, you should also ask BC to reduce interest to NIL, in accordance with The Lending Code guidance concerning customers in financial difficulty.