Jump to content



  • Tweets

  • Posts

    • The card number at the top right of the Advanced Application Form and Agreement does not reflect the same card number the number is 546780 and ends 5931 (however that card was taken out in 2005) the card number on the POC - there isn't one it is just the reference number that they use or they call the 'original account number'.   As for the statement (excel spreadsheet type) that has the same reference number but not credit card number.  However this is different to the spreadsheet paperwork they have sent previously to me. Which looks like it comes from Lloyds and shows the debt being written off by them. I've attached that here.   I wrote to Lowell asking for the deed of assignment and they haven't furnished us with it either. They did state that they don't have it as it is too old or something in the offer letter.      new doc 2021-02-25 08.15.42.pdf
    • Hello All   Update   As per post #83, I had mentioned that for some unusual  reason, there had been two deadlines from the court for responding, namely the 18th of January 2021 and 1st of Feb 2021.   With everyones great help I filed in the response by the18th of Jan 2021. I think I was bit concerned that the claimant, Mike Ashley may use the second deadline as a chance to add a supplementary statement in response to my defence.    Well, Mike Ashely has in fact does exactly this. He has responded and filed a supplementary witness statement and has responded to all the defence points. He has addressed most the issues I had raised in my defence.     His Supplementary WS is dated 30 January 2021 and his solicitors emailed it to me on the 17th of February 2021.   Not sure what to do, but he seems to have amended everything which i could have used as a loophole leaving me with the thought of , should we have waited till the 2nd deadline ie 1ist Feb2021 and submitted the defence rather than the 18th January 2021. this would have deprived him of the chance to response with a supplementary WS. Thats what really had a worried me and I raised it a few times on this platform.     Not sure now because he has kind of amended a few things, removed the incorrect exhibit ( where the signages had belonged to a different site, and called it a clerical error).   Will post his redacted supplementary WS later as at work now.   Thanks all
    • An eye-opening new report from the payment processor Worldpay found so-called 'mobile wallet' payments were used for just under a third of all online transactions in 2020. View the full article
    • Adding to all the other difficulties (address for service, proving an agreement, obtaining enforcement even if you succeeded) that have been raised: Has the obligation to repay yet arisen?   You say the agreement was repayment once the divorce settlement occurred, but then point out settlement has yet to occur!.
  • Our picks

    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

Settlement figure - how to go about this?


Please note that this topic has not had any new posts for the last 2178 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I will finally be debt free in the next week or so.

 

But before that happens I need to agree a settlement figure with Barclaycard.

 

I had a card with them and egg and I have used neither in donkeys.

 

I now want to get a realistic settlement figure for both cards as a lot of what they say I owe is compound interest and charges.

 

I've thought about hitting egg with a proof of agreement request but to be honest, I'll just be happy to get rid of the millstone round my neck.

 

So can any of you offer me some advice on how I should go about this?

 

They have passed my accounts to Mercers but I want to settle everything directly.

 

And should I go ahead with the egg proof of agreement anyway?

Link to post
Share on other sites
  • Replies 75
  • Created
  • Last Reply

Top Posters In This Topic

Id check for any PPI etc, unless youve already claimed... But the choice is yours, MErcers are Barclays... So Id say try not to get fleeced...

When going for F+F remember... "Get the confirmation itll be FULLY Settled in writing"! otherwise youll get screwed over

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Link to post
Share on other sites

Oh don't worry about that,

 

I've been round a few corners in my time.

 

Are you saying Mercers and Barclays are the same crowd?

 

When I was talking to Mercers on the phone a few weeks ago they said ther are a DCA acting on behalf of Barclaycard

and I've gotten a couple of letters from them as well.

 

But I was surprised to get a statement from Barclays after I spoke to Mercers.

Link to post
Share on other sites

yes they are Barclays in house DCA:lol:

 

stay off that phone!

 

if you are going to settle you need to look for PENALTY charges £12 for late/over

and reclaim first.

 

what is the default date on your credit file?

 

settling wont change that

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Its all part of the Collections way...

They will pretend they are separate and actually they are one and the same... Working on behalf off but actually part of...

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Link to post
Share on other sites

Hi mickrick,

 

In the past, we have seen CAGgers have difficulty getting BC to accept a F&F Settlement. This is often done by a new debt-owner after BC sell the debt on. As said, Mercers are BC's inhouse collection arm so the debt is still owned by BC.

 

You need to see what penalty charges have been added to the a/c over the years, and reclaim the full amount of every charge. We also recommend claiming compound restitutionary interest at a nominal 24.9% as this can have a huge impact in reducing the balance.

 

Do this BEFORE trying to reach a F&F.

 

Do you have all your old statements showing penalties over the years.

 

If not, do you think any penalty charges have been added in the last 6 to 8 years.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Sorry for the delay in responding. I've been away for a few days for a double-dip birthday/retirement celebration :whoo:

I didn't bother keeping Barclaycard statements as I never thought I would need to go through all this with them.

 

But yes, I will have had charges etc imposed in the last 6-8 years and

I'm determined to get everything offset against my final amount owing.

 

2 questions:

 

i) Why on earth would they give me a full and final figure lower than that owed?

Is it a trick to keep customers in debt so they can continue to impose charges? Surely that would be illegal?

 

ii) I seem to remember template letters on the forums to help members draft letters to their banks.

Are there any letters for this purpose?

 

Thanks for the advice, it is seriously very well received.

Link to post
Share on other sites

you'll need to send an sar to Barclays

and one to EGG at the Canadian square address

to get all the statements on both cards.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi Mickrick and sorry if I misunderstood you. When you said you want a settlement figure from them, folk here normally use that phrase when hoping to get BC to accept a reduced settlement or a F&F Settlement.

 

BC are not going to accept anything less than the a/c balance at this stage. They will say their penalty charges are legit and in accordance with their T&C's.

 

If you want to reclaim the charges with compound int't, you will have to take Barclays Bank PLC t/a Barclaycard to court. Many have done this and have won, or rather they have accepted Barclays offer to settle before the court hearing.

 

Get the SAR off to BC and to EGG as per DX's advice above.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

One thing I have learnt along the way.

Its easy to use a template and do a targetted SAR for just transaction lists etc.

I now wish I had done a fully comprehensive SAR asking for all personal data as well so that if anything else comes out of the woodwork I will have the material to reference to.

 

"Full SAR and KEEP ALL THE THINGS" :) Oh and no phone. :)

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

I've done my full SAR's for both Barclaycard and Egg but there is some confusion over the address I should send the Egg one to.

 

 

I opened my account with them in 2000 and it was transferred to Barclaycard.

 

 

So should I send it to the Pavilion Drive address or to the Canadian Square address?

Link to post
Share on other sites

Hi Mick,

 

If you can afford it, the quickest solution is to send separate SAR's to BC in Northants AND to Egg in Canada Square.

 

If you'd rather save the extra £10, tell BC you also require data relating to the period when Egg ran the a/c.

 

See how they respond and, if they don't supply any data for the Egg period, you may have to send off to Egg separately at Canada Square after all.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

your BC sar will cover the EGG card from with them anyway

 

the egg card before then

as far as I've see

 

you can only get passed data from Canadian square.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • 2 months later...

I've finally gotten all the paperwork from both Canada Square and Barclaycard.

 

 

For some reason, Barclaycard hasn't sent me an Egg statement in over 2 years which, I would assume,

it has been amalgamated with my Barclaycard balance.

Would this be right?

 

most of my BC charges, totalling £548, are for failed dd charges and late payment charges with the rest being over-limit charges.

 

 

Does any of this make a difference when applying for a refund?

 

Finally, what is my next step and which letters should I use/

Link to post
Share on other sites

I doubt they'd merge accounts no.

never heard of that before.

 

post 6 outlines what you need to now do.

 

this is the spread you need

 

This second spreadsheet is a compound interest calculator and can be used both for PPI claims and Charges Reclaims on Revolving Credit Accounts such as credit cards. Compound interest is not an award that foslink3.gif will give in respect of PPI claims but it can be used in PPI cases that are pursued through the courts. It is the standard sheet that is also used for charges reclaims both on credit cards and loan accounts where interest in restitutionlink3.gif is claimed.

 

CISheet v101.xls

 

 

put 24.9 in cell d15

 

list EVERY 'fee' on a new row inputting the date, amount, reason as required.

 

then post it up here

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
Hi mickrick,

 

In the past, we have seen CAGgers have difficulty getting BC to accept a F&F Settlement. This is often done by a new debt-owner after BC sell the debt on. As said, Mercers are BC's inhouse collection arm so the debt is still owned by BC.

 

You need to see what penalty charges have been added to the a/c over the years, and reclaim the full amount of every charge. We also recommend claiming compound restitutionary interest at a nominal 24.9% as this can have a huge impact in reducing the balance.

 

Do this BEFORE trying to reach a F&F.

 

Do you have all your old statements showing penalties over the years.

 

If not, do you think any penalty charges have been added in the last 6 to 8 years.

 

:-)

 

I've gotten all the information I need now on my SAR's. (Belated) Thanks for your reply, your input may prove invaluable.

Link to post
Share on other sites
I doubt they'd merge accounts no.

never heard of that before.

 

post 6 outlines what you need to now do.

 

this is the spread you need

 

This second spreadsheet is a compound interest calculator and can be used both for PPI claims and Charges Reclaims on Revolving Credit Accounts such as credit cards. Compound interest is not an award that foslink3.gif will give in respect of PPI claims but it can be used in PPI cases that are pursued through the courts. It is the standard sheet that is also used for charges reclaims both on credit cards and loan accounts where interest in restitutionlink3.gif is claimed.

 

CISheet v101.xls

 

 

put 24.9 in cell d15

 

list EVERY 'fee' on a new row inputting the date, amount, reason as required.

 

then post it up here

 

dx

 

Thanks for that. I'll get on to it right away.

Link to post
Share on other sites

I've all my listings done. How do I post them up here?

 

A couple of questions - can I only go back a maximum of 6 years from todays date? Also, why do I add compound interest of 24.9% when Martin Lewis's advice is that only 8% can be charged and then only if a court case has been successful.

Edited by mickrick
Incorrect apr used.
Link to post
Share on other sites

should be at the card apr not 2.9%

where did that come from?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi Mick,

 

You should put every penalty charge onto the spreadsheet, including any older than 6 years.

 

Regardless of advice on MSE, you should read threads here in the BC forum and the Barclays Successes forum. From the numerous success stories, it is clear that compound interest at 24.9% can be claimed.

 

When you have the spready sorted showing all charges and 24.9%, send it off to BC with the Prelim Claim letter from the Library.

 

Then use the next 4 weeks (before you send in the court claim) to thoroughly research the process so you know what to expect along the reclaim journey. See this thread - http://www.consumeractiongroup.co.uk/forum/showthread.php?421662-BC-penalty-charges-probably-**WON**-with-compound-interest**

 

Also see others in the forum - http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?97-Barclays-BCard-and-Woolwich-successes

 

Do your research and you should find pretty much all you need. If you get stuck, we should be able to guide you.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites
Hi Mick,

 

You should put every penalty charge onto the spreadsheet, including any older than 6 years.

 

Regardless of advice on MSE, you should read threads here in the BC forum and the Barclays Successes forum. From the numerous success stories, it is clear that compound interest at 24.9% can be claimed.

 

When you have the spready sorted showing all charges and 24.9%, send it off to BC with the Prelim Claim letter from the Library.

 

Then use the next 4 weeks (before you send in the court claim) to thoroughly research the process so you know what to expect along the reclaim journey. See this thread - http://www.consumeractiongroup.co.uk/forum/showthread.php?421662-BC-penalty-charges-probably-**WON**-with-compound-interest**

 

Also see others in the forum - http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?97-Barclays-BCard-and-Woolwich-successes

 

Do your research and you should find pretty much all you need. If you get stuck, we should be able to guide you.

 

:-)

 

Excellent work there.

 

I've my 3 prelim letters drafted and I'll get them away within the next couple of days.

 

Tell me this,

 

I got a "letter" today,

one of those perforated edge thingys, from "Power2Contact" saying my debt has been passed to them by Barclaycard

and they will be making a house visit if I don't contact CSL within 72 hours.

 

I don't frighten easily, as both MBNA and Capquest know,

but isn't it illegal to make these types of threats to try and solicit money?

Link to post
Share on other sites

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Sorry, just one last question - what is the correct address for sending claims to BC? I read somewhere that a judge struck off a claim for charges as the Northampton address was used and not the correct one.

Link to post
Share on other sites

You can send the claim to BC Cust'r Svs at their Northants address.

 

If you come to make a court claim, you will cite Barclays Bank PLC t/a Barclaycard as the Defendant and use the Barclays HQ address. See the Contact details in the BC Stickies at the top of the BC forum page.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...