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    • Apologies please find revised docs ... Got to admire Gladstones numerical skills  on page three with their estimated costs oh and  laying it on thick about getting credit at a higher interest rate should I get a CCJ. Must be amazing to have such ability to see in to the future LBC1.pdf LBC2.pdf LBC3.pdf
    • "With both vaccines, the goal was to be well above the antibody levels of persons who recovered from the natural SARS-CoV-2 infection. In other words, if we could immunize to antibody levels above natural immunity, we would consider the vaccines to be successful. The Phase I trials of these vaccines showed that it took two doses of mRNA to get above these natural levels."   "Both scientific papers on the Pfizer and Moderna vaccines show results that say the vaccines seem to start working 10-12 days after the first dose. These trends, which show protection versus placebo, are extended out for the next four months, with increasing protection. The data after 21 days for the Pfizer vaccine or after 28 days for the Moderna vaccine, however, show the results of the second dose, since everyone in these trials received two doses. Whether high levels of prevention were achieved or sustained with just the first dose is unknown."
    • It may be that gold does not come within the definition of goods for the purposes of consumer sale of goods legislation You will have to do some research on this
    • I agree to the first couple of paragraphs in the Johns Hopkins article that the vaccines have been tested with a particular interval between the doses.   I said already that I don't agree with messing with the timings and worry that the benefit of the first dose could be reduced or lost completely if it isn't followed up at the right time. I can't remember where I read it yesterday but I saw a headline that Israel has found covid cases after people were vaccinated the first time.   ETA: Not the article I was thinking of, but this is along the same lines.   https://www.theguardian.com/world/2021/jan/19/single-covid-vaccine-dose-in-israel-less-effective-than-we-hoped
    • I think handcock and dodo should sign up for this   https://www.coursera.org/learn/covid-19-contact-tracing
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies

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I brought this Belling celling range cooker just over 18 months ago from Comet.


It was hardly used, as we brought it because it was on a deal.

We dont really cook.


It was only 6 months ago I started to cook in the oven. and that is really just popping things in the oven to heat up like pizza. to be cometelely honest,


the oven was hardly used until this January, because I learnt how to cook a few dishes over the Christmas holiday at my mums.


We probably used the oven 2-4 times per week.


In march (2 months later) the fan in the smaller oven went (bottom left door with the glass window).

We called up belling and they said the cooker is out of warranty,

but it was funny that she knew staight away what was wrong with the cooker.


The engineer came and changed the fan.

Id asked what would have damaged it,

he said it was probably faulty.

And that the fan should last for years, and shouldnt have gone.


He also looked at the fan whcih he took out and said that they have changed the fan, so the new fan should last longer.

I asked how long and he said it shouldnt go, poeple normally use their oven for years and it doesnt go.


if I have used the oven when I got it, rather than waiting for over a year to do so, the fan would have gone out earlier.

This means I would be able to claim on my warranty.


We have the bigger oven on the range cooker (right door shown in the picture)

and the top left hand side of the door was not closing properly.


The engineer said that one of the magnets on the door does not close probably, so we can see the heat escape.

The engineer said there was a washer which was not installed in it.

So the magnet does not fit properly. So he has sorted that.


Belling has changed me £180 for extended warranty for 12months.

I had no choice but to pay for it, otherwise they wont come out to sort of the problem.


As it is clear that the parts is faulty and with the door they missed out a washer on the door.

Even though Comet has gone out of business, the item should have lasted longer than it has.

Especially when I spent around £900 on it.


As it is a cooker as it is meant to be used daily, even if it did get used daily, that is what it is designed for.

Let alone the few months Ive used it.


Can I Belling accountable for this and get back my £180 they charged to repair my cooker?


Any advice would be great.



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Oh dear, did you make this payment over the phone?


You've been had, extended warranties are absolutely useless UNLESS, they provide you with cover above and beyond your own statutory rights, which give you up to six years of protection, someone has earned themselves extra commission for flogging you this warranty.


Time for a serious complaint.


Keep everything in writing don't discuss anything over the phone, unless you can record the calls?


Get a complaint off to the head office and start their complaints procedure, see what they say, if they won't budge, there is always your local trading standards, plus the CEO of Belling.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



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oh my god, I feel like an idiot. The engineer didnt leave me any report at all, or got me to sign anything. He said he works for Belling, and he will fill out the paperwork himself. I did audio record everything he said though, when he was here so that I can go back to later.


But as I didnt buy from belling directly, and the retailer has gone out of business and the warrenty has gone. Are belling legally responsible.

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Yes Belling as the manufacturer are responsible if the retailer goes bust. Just summarize what has been said to you by the engineer. You could ask Belling to send you a copy. You really need to read the link posted.


oh my god, I feel like an idiot. The engineer didnt leave me any report at all, or got me to sign anything. He said he works for Belling, and he will fill out the paperwork himself. I did audio record everything he said though, when he was here so that I can go back to later.


But as I didnt buy from belling directly, and the retailer has gone out of business and the warrenty has gone. Are belling legally responsible.

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