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    • Lets put this into perspective. You wont ever get £1000's out of them most def not the £15k? you are after..wont happen even through court.   And if you dont get written evidence they knew but stupidly did it all on a phone without recording your calls up creek are you. Your word against a powerful bank.   If your pp account were to be sorted is your business one that would recover? And why didnt you simply open another pp account with differing details using another bank ac and link that to your business?   Dx
    • Hi i took out a contract back in May with Vodafone for superfast fibre 2, My speeds have been up and down all the time one moment the sync speed is 76mb then it goes to 33mb then back up to 76mb other providers in the area like BT, PlusNet, Sky or TalkTalk can only provide me with 33mb maximum apparently but Vodafone was adamant they can provide 76mb so i thought ok ill take your word for it so since may the internet has been working perfect no complaints, lately its absolute crap you speak to them on the phone and its the usual rubbish change your WIFI channels, take the face plate off your socket. I'm an internet engineer for a company called hyperoptic so I know a lot about routers and all that so its nothing knew to me you tell them you've done all this and they just repeat themselves over and over then tell you to see how it goes with the plate off may I add makes no bit of difference at all you call them back and the same rubbish is said all over again, When i complained first time about the half speed drop to 33mb they came back with this is all you can get in your area when i asked them why sell me a 76mb package if you know full well my line cant handle over 33mb as usual get told ill get a 3 pound discount for the duration of my contract which disappears once they boost your speed back up to 76mb then few weeks later your back to square one again. Tonight my speed is running at 3.5mb and 15mb upload webpages don't open and videos buffer all the time, i honestly think its the crap routers they supply to which you cant place into modem mode to use your own 3rd party router.   Is there anyway i can get out of this contract
    • Hi everyone, any help anyone can offer would be appreciated.   I purchased a bag for £375 + £8 postage from an individual via Depop. I’m not that familiar with the Depop service but the transaction wasn’t completed via Depop’s checkout just via messages with the seller on the app.   The seller posted the item a few days later and sent me a tracking number, and the item says delivered but it hasn’t arrived with me. When tracking online and asking for more info online it says the tracking number and delivery postcode (my home address) don’t match and the website doesn’t offer any further help. The online chat function is a bot and frankly useless and there is no phone number to call.   The seller can’t show me any proof that the tracking number marries up to my address (they sent me a photo of the box but that’s it) so feel at a loss and very silly (and sad).   I don’t have the seller’s postal address, only email and phone number, but can I (should I) make a claim via small claims for the without having a physical address?   I have asked the seller for a refund and advised they have to make a claim for compensation as the contract of sale (postage cost) was with them and the delivery company.    Thank you everyone. 
    • Its a common situation HB ... In how many laws broken how many times - yes somewhat complex   In caring and supporting your own its quite simple and straight forward It enables the younger members to work and school, while giving care to the older members, who have mainly lost their prior anchors - Nothing strange ... although Johnsons' monsters seem to be unaware or uncaring ...   Any in such a situation will of course have ALL their owns health and safety as the paramount consideration.
    • Jeez that's complicated. 😕
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Hi

 

I brought this Belling celling range cooker just over 18 months ago from Comet.

 

It was hardly used, as we brought it because it was on a deal.

We dont really cook.

 

It was only 6 months ago I started to cook in the oven. and that is really just popping things in the oven to heat up like pizza. to be cometelely honest,

 

the oven was hardly used until this January, because I learnt how to cook a few dishes over the Christmas holiday at my mums.

 

We probably used the oven 2-4 times per week.

 

In march (2 months later) the fan in the smaller oven went (bottom left door with the glass window).

We called up belling and they said the cooker is out of warranty,

but it was funny that she knew staight away what was wrong with the cooker.

 

The engineer came and changed the fan.

Id asked what would have damaged it,

he said it was probably faulty.

And that the fan should last for years, and shouldnt have gone.

 

He also looked at the fan whcih he took out and said that they have changed the fan, so the new fan should last longer.

I asked how long and he said it shouldnt go, poeple normally use their oven for years and it doesnt go.

 

if I have used the oven when I got it, rather than waiting for over a year to do so, the fan would have gone out earlier.

This means I would be able to claim on my warranty.

 

We have the bigger oven on the range cooker (right door shown in the picture)

and the top left hand side of the door was not closing properly.

 

The engineer said that one of the magnets on the door does not close probably, so we can see the heat escape.

The engineer said there was a washer which was not installed in it.

So the magnet does not fit properly. So he has sorted that.

 

Belling has changed me £180 for extended warranty for 12months.

I had no choice but to pay for it, otherwise they wont come out to sort of the problem.

 

As it is clear that the parts is faulty and with the door they missed out a washer on the door.

Even though Comet has gone out of business, the item should have lasted longer than it has.

Especially when I spent around £900 on it.

 

As it is a cooker as it is meant to be used daily, even if it did get used daily, that is what it is designed for.

Let alone the few months Ive used it.

 

Can I Belling accountable for this and get back my £180 they charged to repair my cooker?

 

Any advice would be great.

 

Thanks

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Oh dear, did you make this payment over the phone?

 

You've been had, extended warranties are absolutely useless UNLESS, they provide you with cover above and beyond your own statutory rights, which give you up to six years of protection, someone has earned themselves extra commission for flogging you this warranty.

 

Time for a serious complaint.

 

Keep everything in writing don't discuss anything over the phone, unless you can record the calls?

 

Get a complaint off to the head office and start their complaints procedure, see what they say, if they won't budge, there is always your local trading standards, plus the CEO of Belling.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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oh my god, I feel like an idiot. The engineer didnt leave me any report at all, or got me to sign anything. He said he works for Belling, and he will fill out the paperwork himself. I did audio record everything he said though, when he was here so that I can go back to later.

 

But as I didnt buy from belling directly, and the retailer has gone out of business and the warrenty has gone. Are belling legally responsible.

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Yes Belling as the manufacturer are responsible if the retailer goes bust. Just summarize what has been said to you by the engineer. You could ask Belling to send you a copy. You really need to read the link posted.

 

oh my god, I feel like an idiot. The engineer didnt leave me any report at all, or got me to sign anything. He said he works for Belling, and he will fill out the paperwork himself. I did audio record everything he said though, when he was here so that I can go back to later.

 

But as I didnt buy from belling directly, and the retailer has gone out of business and the warrenty has gone. Are belling legally responsible.

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