UncleBuck- some assistance needed

[swanleyboy]

Hi all,

 

Don't go there but I have, again, got myself into a situation.

 

Long and short I owe Uncle Buck £742.23. I emailed them over a week before it was due that due to devastating personal change in circumstances I cannot pay and I offered £40 a month.

 

Very slow to respond to emails and was told, on the Wednesday that an I & E form would be sent via email. It turned up Friday, the day the loan was due to be paid (25th April).

 

But they are asking for too much and seems very intrusive. The I & E form is very long with Excel tabs outlining every area of life!

 

Here is the email:

 

"Please complete the attached income and expenditure in full to enable us to determine what is a fair and reasonable repayment plan for you to repay your current outstanding debt.

 

When you return your income and expenditure form you also need to provide 2 further proof documents:

 

If your are in receipt of any benefits, a recent letter that confirms the type of benefit, the amount and how often you receive the payments and a complete bank statement dated within the last 3 months, showing receipt of your income and general expenses.

 

If you are employed, wage slips to cover one month dated with the last 2 months and a complete bank statement dated within the last 3 months, showing receipt of your income and general expenses.

 

Please ensure you return your completed income and expenditure and proof documents by the 29/04/2014.

 

If you have any questions or need any other help, please call us on 01959 583979. We are available from 8am to 6pm Monday to Friday."

 

 

I have major issues with sending any of this really.

 

Can anyone tell me where I stand and the best way to progress?

 

Thank you,

 

Swanleyboy

[swanleyboy]

Before it is asked i've done the normal and cancelled CPA and lost my bank card.

[renegadeimp]

They aren't entitled to any of that. All you need to send is a simple budget summary along with an offer of repayment.

 

National debtline have a court approved form you can use.

[BRIGADIER2JCS]

Before it is asked i've done the normal and cancelled CPA and lost my bank card.

The "lost card" ploy does not mean that the PDLC cannot still take payments, as the account details are still the same, and the data re the old card is still within the system.

 

 

 

 

I have recommended since the PDLs came on the scene to tell the bank your account has been compromised and ask for a new account number.

[thorntondog]

swanley boy

 

I am having the same problem with UB. I have not yet filled in the I and E form they sent me.

 

I have offered £50 a month and they wont set up a repayment plan until I send the form back. I defaulted on the 28th February on a loan of £550 + Interest was about £742 in total. At the end of February I paid them £50 and since then I have them £5 - they said my balance is now £956 which I will definitely not be paying.

 

I am keeping a record and have taken the £55 I already paid off my balance of £742.

 

I emailed them telling them that there is no legal obligation for me to complete the form and that I wont be doing it and they keep saying they cant set up a repayment plan without it and inflating my balance.

 

UB are very stubborn and unwilling to help. I cancelled the CPA with my bank- Barclays and they have confirmed it cancelled in writing.

 

If you want to make small payments to them , here is their bank account and sort code - In my opinion I wouldn't bother paying £40 a month just yet while they are continuing to increase the balance- just make token payments until they co-operate :

Uncle buck details- pay by standing order ONLY

sort code- 20-77-67

account- 13603539

and use your loan number as a reference

 

good luck

[swanleyboy]

@renegadeimp having difficulty seeing what letter you mean from Debtline as there are loads. Can you help?

 

Many thanks,

[swanleyboy]

@thortondog how do you know this is their bank details. Are you getting any kind of confirmation that they are getting it?

[renegadeimp]

https://www.nationaldebtline.org/EW/steps/step2/Pages/Step_2_11.aspx

[thorntondog]

hello again

 

Uncle buck emailed me in the middle of March with those bank details to make payments.

 

My evidence of paying them is my bank statements and the email they sent me with the bank details on if they say they never got it.

 

They sent me an email and the following info was at the bottom of it.

 

Your Options For Payment

 

Call us on 01959 583979 between 8am and 6pm Monday to Friday to make payment via your Debit Card.

 

Login and make a payment online here http://www.unclebuck.tv using the customer access details you have been supplied with and follow the instructions

 

By bank transfer to: Barclay Bank - Reference: Uncle Buck - Sort Code: 20-77-67 - Account: 13603539

 

Please ensure you quote your reference number and retain a receipt or proof of payment.

[renegadeimp]

make sure to set up a standing order. NOT a bank transfer.

[swanleyboy]

@renegadeimp thanks for the link but the I & E looks as long as there's.

 

I have never sent a I & E before when dealing with PDL's.

 

Is it necessary? I have made an offer of repayment on what i can afford.

[renegadeimp]

You misunderstood. You fill in the I and e then generate the summary on the left

[swanleyboy]

OK - so you literally give the income, outgoing, priority and then whats left and do not send them the PDF of the whole thing ?

 

Thank you.

[renegadeimp]

Just fill in that I&E, then click the budget summary link on the side. Does it all for you.

[stitchly]

Slightly off topic but have a look at the FAQ's.

Online banking details!!!!

Surely they are taking the pee!

AVIOD THEM LIKE THE PLAGUE!

http://www.unclebuck.tv/payday-loan-faqs.htm

[BRIGADIER2JCS]

Perfect Data Solutions LendingMetrics Ltd I think is part of Equifax. I wonder just how much data really is available to all the PDLCs using the service, (most seem to us it).

[swanleyboy]

Just an update. I offered £40 per month and stuck to my guns. Slow at responding to emails but they accepted the £40 per month till paid off and no fees added. I owed a lot £600+ so won't be paid off till end of 2015 so pleased with result.

[BRIGADIER2JCS]

Just an update. I offered £40 per month and stuck to my guns. Slow at responding to emails but they accepted the £40 per month till paid off and no fees added. I owed a lot £600+ so won't be paid off till end of 2015 so pleased with result.

Good result!