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    • posts moved to your own thread  please try and ask Q's here only.   only court bailiffs can seize cars from private property.
    • But they can't take it from your drive? Nor move another car that would be blocking the car in question in?   And would it need to be a paper stamped copy of the bos?   The guy that called at my house only had a tablet 🤣 he left before I even had a chance to ask for the bos 🤣
    • you mean getting had blind...thats all DCA's ever do on anything ...they are totally powerless on any type of debt ...end of.   they can goto court and get a ccj on a debt, but that does not make them bailiffs and that getting of a CCJ is use of no special magical powers..you or i can goto court and raise a claim if we believe someone owes us money..they are no different to us the std joe public.   with regard to repo/lifting cars, it doesn't have to be a DCA.. there is only one condition that protects you - that being the car is under an HP Agreement and you have paid more than 1/3rd so thus is deemed protected good, - they CAN take it from the public highway as long as they have a copy of the Default Notice and (where necessary) the Bill of sale.
    • Stop worrying You called their bluff hence why he was so nice..you outsmarted him Ccp will advise if they wanted to attempt their snatch it tactics again and just remember keep it on your drive where possile   we 'll put them straight in our letter but the more time i waste replying to silly worrying posts the further we get delayed
    • Numerous pictures removed Please put them all in one multiple page pdf  Dx
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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I would appreciate if anyone could provide some input as to what will happen in the following case, please.

 

I use the DLR every morning to work, and

 

my travel card runs from Tuesday to Monday.

 

Last week, I thought I'm better off using pay as you go for the week, as I wouldn't be working on (Good) Friday and (Easter) Monday.

And so I did.

 

This made me out of sync this week and

 

I went on the train without buying travel card (and without trying to touch in

- I got used to not bothering to touch in or out at my local station with my travel card).

 

I was stopped after few stations, and

remembered that I didn't buy my travel card as soon as I handed my oyster to the guy.

 

I kind of got shocked, and to be honest I don't even think I explained myself to him.

 

He asked me what station I got and I told him and requested if he could let me top up at the next station.

 

He said 'you do know there will be a fine, right?' twice

and I only paid attention as to what that could have meant after he let me off at the next station.

 

He didn't take/ask for any details, but my oyster is registered.

 

What could he have meant?

 

Many thanks in advance.

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So the Inspector has the Oyster?
No. He handed back the oyster to me when he was letting me off. I topped up and got on the next train.

 

However, my oyster is registered and he saw the balance, my expired travel card etc in his card reader.

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I would appreciate if anyone could provide some input as to what will happen in the following case, please.

 

I use the DLR every morning to work, and

 

my travel card runs from Tuesday to Monday.

 

Last week, I thought I'm better off using pay as you go for the week, as I wouldn't be working on (Good) Friday and (Easter) Monday.

And so I did.

 

This made me out of sync this week and

 

I went on the train without buying travel card (and without trying to touch in

- I got used to not bothering to touch in or out at my local station with my travel card).

 

I was stopped after few stations, and

remembered that I didn't buy my travel card as soon as I handed my oyster to the guy.

 

I kind of got shocked, and to be honest I don't even think I explained myself to him.

 

He asked me what station I got and I told him and requested if he could let me top up at the next station.

 

He said 'you do know there will be a fine, right?' twice

and I only paid attention as to what that could have meant after he let me off at the next station.

 

He didn't take/ask for any details, but my oyster is registered.

 

What could he have meant?

 

Many thanks in advance.

 

Hello and welcome to CAG.

 

I'm a bit confused about what you said, would you be able to clarify please?

 

Why don't you bother touching in your card? I have only a basic understanding of the system, but it seems to me that this causes trouble.

 

I also don't understand how it works between your travel card and your Oyster. Could you tell us a bit more please?

 

HB

Illegitimi non carborundum

 

 

 

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Hello and welcome to CAG.

 

I'm a bit confused about what you said, would you be able to clarify please?

 

Why don't you bother touching in your card? I have only a basic understanding of the system, but it seems to me that this causes trouble.

 

I also don't understand how it works between your travel card and your Oyster. Could you tell us a bit more please?

 

HB

Thanks for your reply.

 

- Instead of buying a paper ticket, I buy the ticket with the oyster (i.e. the oyster serves as a travel card).

 

- As I understand, only customers with pay as you go oyster cards are required to touch in and out. If you have a travel card in your oyster, you are not required to touch in or out. This is my experience with the DLR, most of stations of which have no turnstiles. My oyster was inspected several times without me touching in or out, and it never posed a problem - as long you have a valid ticket in your oyster and you're not out of the zones in which it's invalid, there won't be a problem.

 

Perhaps I digressed a little in my original post. Let me reiterate what I had wished to ask. The person in charge of the DLR train I was travelling on started inspecting tickets this morning and I failed to show a valid ticket. I pleaded to top up at the next station, which the train was going to stop in about a minute. He let me off at the next station, handing me back my oyster, but left me with the remark that there will be a fine. I wasn't given a penalty fare or anything of the sort. I wondered later whether he might have meant that I'll be receiving a fine through the post (while he didn't take my details at the time, I assume they can be traced as my oyster is registered). What do you think?

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  • 1 year later...

1. A travel card style oyster doesn't need to be tapped on and off to deduct the journey but merely a key to open the barriers which should be on all stations in my opinion! Now IF you have registered the card and top it up / purchase a weekly then you can be fined directly onto it which would have been evident when you went to top up by showing a debit of £40. If that's not the case and you don't have the infamous penalty fare (as a receipt) you got off with a confusing chiding..

Hope that helps

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  • 1 month later...
Hello OP, any update as to what happened?

Nothing happened. I think I was being paranoid/cautious as this is something that never happened to me before. Sorry for taking so long to post update.

Edited by Caster
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If that's not the case and you don't have the infamous penalty fare (as a receipt) you got off with a confusing chiding..

Hope that helps

I think that's exactly what happened. Thanks for the information as to how this works.
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  • 2 weeks later...

I must clarify the misconception around Oyster.

 

You MUST ALWAYS touch in and out with your Oyster card, on National Rail, even if you hold a travelcard or similar season ticket on it.

 

Travelcards on Oyster

 

3.7 When you use a National Rail service, you should touch your Oyster card on the yellow card

reader before you start your journey, at the station you are leaving from; and at the end of your

journey, when you arrive at your destination station. You can still use your Oyster card at

stations where there is no yellow card reader or if it is not working provided that your

Travelcard is valid for the journey you are making. You may be asked instead to show your

Oyster card (and photocard where needed).

 

If you do not like this condition of use, then I suggest you use traditional "paper" travelcards.

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