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    • Servicing Stop Limited Registered Office Address: 57 London Rd, Enfield, Middlesex, England, EN2 6DU Company Type: Private Limited Company Company Status: Active Company Number: 06558606 Directors: Oliver Joseph Richmond Appointed 8th April 2008, Toby Robert Richmond Appointed 8th September 2009 Companies House Link: SERVICING STOP LIMITED overview - Find and update company information - GOV.UK FIND-AND-UPDATE.COMPANY-INFORMATION.SERVICE.GOV.UK SERVICING STOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual...   Endole Link: Servicing Stop Limited - Company Profile - Endole SUITE.ENDOLE.CO.UK Servicing Stop Limited is an active company located in Enfield, Greater London. View Servicing Stop Limited profile, shareholders, contacts...  
    • Hi I assume the Loft Conversion with the eaves and crawl space was there when you initially purchased the property. Even in done after purchasing the property and the correct permissions were in place i.e. Local Authority, Land Registry, Freeholder which is Southern Land which would be required as a Leasehold property. The difficulty is if the Loft Conversion was there when you purchased the property and there is no evidence in your documents of the eaves and crawl space due to where the Red Lines stop in the plans or even after purchase it was added this is the reason you are having issues with selling due to those missing Red Lines in the Plans and any other Buyers competent Solicitor would flag this up. I can understand the reasons the Buyer wishes a Deed of Variation probably there Solicitor requesting this to ensure those missing red lines are covered before the Sale as they Flagged this as an issue as Red Lines missing on Plans and want buyer protected. As for the £8000 costs Together and cohort Southern Land are trying to charge have you thought of contacting a few Property Solicitors yourself to get a few quotes. (only mention this because when I research this possible costs can range from £500 - £2000 depending on the Deed of Variation work required and nothing to stop you doing this then approaching Together and cohorts with it) Also ask Together/Southern Land for a breakdown of the £8000 costs for the Deed of Variation. Yup do send both Together and Southern Land a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that data in whether it be emails, written, recorded calls etc. They then have 30 Calendar Days to respond and that time limit only starts once they acknowledge receipt of your SAR Request. When you purchased the property some 17yrs ago are the Solicitors that you went through at that time still operating? (I know probably a silly question but if they are nothing to stop you contacting them and asking them about this especially if the Loft Conversion was in place when you purchased the property) Another link that will be useful to you as Leasehold is The Leasehold Advisory Service: Home - The Leasehold Advisory Service WWW.LEASE-ADVICE.ORG Government funded, independent advice for residential leaseholders and park home residents  
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Samsung Galaxy SII repair problem on Vodafone Business contract #6707684

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This is my first time post here so please bare with me.


My handset as above (15 mths old on contract) got hot whilst charging on 7 April so I took it off charge.


When i went to try it again later that evening it would not charge and would not switch on.


Took it to a local store the next day who said it would have to go for repair.


It went for repair and was returned to store on 14 April with 'a new LCD screen',

along with a check list saying everything had 'passed' and that the unit had also had a software upgrade

and was now working and ready to go.


When the assistant in store tried it it would still not charge or switch on.

When he looked the battery said 'faulty' across it. So


he called the repair centre only to be told that the batteries had been 'switched' at the repair centre.

Of course I was not happy that the unit was still not working and the store do not hold spare batteries so


called Vodafone only to be asked to go and find a phone shop and buy a battery.

I refused and asked for a replacement unit as clearly there was still an issue with the handset.


They refused to replace and said that they would send out a battery by courier.

Said battery arrived on Wednesday 16 April, but upon insertion phone would still not charge or switch on.


I called VF who said all they could do was put me through to the repairs department.

I explained that it had been repaired and under the Sale of Goods Act was not fit for purpose ie making mobile phone calls.

They said it would have to go back for repair again !!!!


I called Samsung direct who said that they would send a further battery and a jiffy bag (in case that battery didn't work).


2nd replacement battery arrived on 19 April with only about half hour of batter life,

so I reset all my applications and proceeded to put the unit onto charge.

Guess what it wouldn't charge,


powered off and now wont switch on again.


I called VF again and was told it has to go back for repair.

I explained that it has been repaired and had 2 new batteries so clearly is not fit for purpose

ie making mobile calls.


Vodafone are having non of it !!


As you can imagine, I am running out of patience, yes I have been lent a basic phone to use from the store

(who incidentally do not know of the further goings on since I collected the phone on 14 April).


I have been onto live chat and am still told I have to resend for repair 3 times before it can be replaced

and then only at the manufacturers discretion.


I have been pointed to the Contract Terms & Conditions (which incidentally even though they were updated on January 2014

do not say anything about a unit having to be sent for repair 3 times before it can be replaced) !


I am a Business Contract user with 2 lines with VF and feel that the service is appalling.


How can a unit come back with everything ticked as 'pass' still not be working,

then I am asked to send it back for repair again.


Usually, when something electrical goes wrong under warranty you take it back for repair,

if it goes wrong again you are normally offered a replacement.


I was also told on several occasions that 'the Samsung SII is an old phone - the new Samsung S5 comes out on Friday'

- why was I not told that the SII was an 'old phone' when I took out the 24 mth contract 15 mths ago

and that my unit would not be supported by replacement - only repair.


I have all my original paperwork and nowhere does it state this ?


Thank you for reading this epistle but I am really at the end of my tether:mad2:

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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that's great


lee should see this tomorrow



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Had a call from the Web team last week to discuss the problem.


Very nice guy, seemed to empathise with the problems encountered with Vodaphone

and the unit and put in a contingency plan in case the unit doesn't work once returned.


Well, I finally got my phone returned from Samsung today.


Put on charge, charged for approx 40 minutes, got very, very hot, powered off and now will not charge again or switch on ..

.................... how they can say it is repaired again I just do not know ????


Hoping to speak with someone at VP tomorrow as a matter of urgency to go with the contingency plan as it will be 1 month on Friday without my phone !!!!


New code: EFT195 [#6771581]


Not happy :evil:

Edited by LizzyB88
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