Council tax bill

[notmeguvhonest]

I have been on benefits for the last financial year. (Firstly ESA then JSA, with no gap in between.) I have received a letter from my local council advising that there is a bill of approx £35 to pay because council tax benefit has been replaced with council tax reduction scheme. I have queried the bill with my council, and they have written back saying that they will deal with my query within 21 working days. They advise that the full payment is due even though i am querying the bill.Do I have to pay this bill, as I feel that if i do, they will not consider my query?Also, I have received the bill for 2014/15, but have not received notification of my council tax reduction entitlement. Should my council have written to me to advise of this by now?

[Ros1609]

Does the reduction not show on your bill?

[notmeguvhonest]

No, the only thing showing is the single occupant discount of 25%.

[Ros1609]

Then I would hazard a guess that they haven't applied it because it shows on my bill along with the 25% single occupancy rate. I would phone them and double check