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    • Hi all, the company have just called me and offer me £500 to get myself a sat-nav...   So if admin team want to scratch this topic from the record, please feel free...   If not then thank you anyway 😃
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    • Hey everyone, I am hoping I can get some guidance with a car I recently purchased.   I have been looking around for a newer car and thought I would check out those internet car seller folks.   I found a car I liked and the description said it had all the things I wanted, so I paid the deposit, applied for finance, which I got, and opted for a PCP contract, paid my deposit and got my order confirmed. The car was delivered on Monday 1st June. First I must say that overall I am really very happy with the car, it is almost exactly what I wanted, I am delighted with the general condition, the way it drives and would not be too keen on letting it go if I have no need to do so.   So, the first thing, it was just under 700 miles over the quoted mileage, and I know that's not a lot. Still, that's not the point, the number is excessive, considering the place it came from is only about 200 miles from me. I have spoken to them about the mileage. They said it was a clerical error, which I do not believe, they have however agreed to refund me for 400 miles, which I decided to accept as I figured at least they have agreed to pay for just over half of the miles and did not want to be too unreasonable about it.   The second thing, and this is the one that is really the stumbling block. The cars headline said: 'FORD FIESTA HATCHBACK 1.0 EcoBoost 125 Titanium X Navigation 3dr'. Though the full advert is no longer visible, part of it still is, https://www.buyacar.co.uk/ford/fiesta/fiesta-hatchback/1-0-ecoboost-125-titanium-x-navigation-3dr-73955 and this is the car I bought.   So after checking it over upon delivery, and going around it with the delivery chap, all looked fine, and I decided a little drive was in order.   So off I went to put some fuel in, and while at the fuel station figured I would check out the sat-nav and this is where the problem is, there is no sat-nav. I checked the book, there is no slot for the navigation sd card, no button to turn on the nav, aka, no nav, none.   So I emailed them, and the response I got was: 'Thank you for your email, and I am sorry to hear you are not fully happy with your new purchase. This vehicle was not advertised with Sat Nav, so I am unsure where you feel you read the description you have provided?' ... ... 'In regards to the description of the vehicle, I have checked this on the order form, and the finance documents that were both sent to you and signed and the description of the vehicles reads as FORD FIESTA 1.0 TITANIUM X 3d 124 BHP hatchback.'   So I have pointed out the fact that there was not only a headline stating that the car was Navigation version but further, down the page, there was also a mention of it.   I also said to them, despite me signing said documents, I felt no need to recheck it because the wording navigation appeared several times in the advert which was enough for me to accept it was a version with navigation.   I also said, the order form nor the finance documents also make no mention of other stuff either like climate control, automatic folding mirrors, infact they do no mention any features, only that it is a FORD FIESTA 1.0 TITANIUM X 3d 124 BHP hatchback, so I have refused to accept this as an excuse and an attempt to lay the blame for this mistake at my feet. I honestly thought I was purchasing a car with sat-nav, based on the information provided by them.   I am awaiting a call from them but they have so far today failed to get in touch so figure I would use this waiting time to ask some of the more experienced members about their thoughts on where I stand with this.   Am I in a position for example to ask that they fit sat-nav? If they ask for the car back and put me in a position with no car again how does this work out? Am I flogging a dead horse?   Any advice please would be very much appreciate.   Thanks all.
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adridude

Advantis Credit DPA Violation

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Hi,

 

I was going through some old paperwork and I found the initial letter which Advantis sent to my new address about a year after I moved in... It read:

 

 

Dear Mr. [MY FULL NAME WITH MIDDLE NAMES]

 

Advantis provide professional services to a number of large organisations within the UK.

 

We have been instructed by out client, NOTTINGHAM CITY COUNCIL, to verify the current whereabouts of [MY FULL NAME WITH MIDDLE NAMES], formerly resident at [MY FULL PREVIOUS ADDRESS] in relation to an outstanding matter....

 

 

Are they allowed to just give out my information i.e. full name, with middle names and previous address?

 

If not, what'd you advise I do about it? I personally am really not happy that they're just firing out letters with my name and addresses on it without knowing where they go.

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Really? Not one person?lol xD

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Hi. Simple answer nope. Can you scan the letter up.

 

Some tracing services use very clever wording so they dont cross the line into full breach.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Sure, let me just redact it :)

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They would argue that as it is addressed to you then you should not have opened it if that person was not you and returned it to sender although that logic fails me as if you do not reply they tend to just bombard you with letters


Any opinion I give is from personal experience .

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I open all mail which arrives here. My logic is that if it's something important i.e. court summons etc... for a previous resident I can pass it to the letting agent to forward on.

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Not illegal to open other people's mail except if one is "intending to act to a person's detriment and without reasonable excuse" - Postal Services Act 2000.

The offence is hard to prove unless something blatantly obvious , eg a letter containing a bank debit / credit card.

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Ok. First off, thats a standard phishing letter which you dont need to reply to. However, if you think theres been a DPA breach, give the ICO a ring and ask them for their opinion. Notice how they try and say they found you, but then say they arent sure.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Not illegal to open other people's mail except if one is "intending to act to a person's detriment and without reasonable excuse" - Postal Services Act 2000.

The offence is hard to prove unless something blatantly obvious , eg a letter containing a bank debit / credit card.

 

Oleg , we will have to agree to differ. I give it a different interpretation. I am using section 1

 

http://www.legislation.gov.uk/ukpga/2000/26/section/84


Any opinion I give is from personal experience .

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"without reasonable excuse"... There's flat's ABC and D here all under the same number and VERY often they mix our names and addresses up. All 4 properties do it and it's not uncommon for me to receive an opened envelope with a sorry posit attached from a neighbour.

 

Also just to add, having a very complicated Dutch surname, 9 times out of10, the name is incorrectly spelled or it's blatantly something else.

 

lol, I've even had TalkTalk write to me and start the letter with "Dear Alien" as opposed to "Dear Adrian" haha xD

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All our flats have proper numbers but I still get letters for others and I have the number on the door..inbred locals !

I also tend to open letters without looking at them so is that good cause?

 

What I was trying to get at is that I do not think that letter gives anything away so they are not in breach of the DPA and if they possibly could be they might claim the opening letters stuff.

 

Now if it said you owe us £x 0000 for rent arrears and they hadn't confirmed your address then yes they would be stuffed


Any opinion I give is from personal experience .

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So anyone who has my previous address can go around firing my full name (with middle names) and previous addresses about everywhere?

 

My concern being that I'm a Director of a company and quite frankly,despite it already being public on the Companies House Website, I'd rather people got my name like that rather than by a bunch of DCA's

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Hi ari. The best thing to do is ease your mind and have a word with the ICO by phone. Get it from the horses mouth... so to speak.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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