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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advantis Credit DPA Violation


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Hi,

 

I was going through some old paperwork and I found the initial letter which Advantis sent to my new address about a year after I moved in... It read:

 

 

Dear Mr. [MY FULL NAME WITH MIDDLE NAMES]

 

Advantis provide professional services to a number of large organisations within the UK.

 

We have been instructed by out client, NOTTINGHAM CITY COUNCIL, to verify the current whereabouts of [MY FULL NAME WITH MIDDLE NAMES], formerly resident at [MY FULL PREVIOUS ADDRESS] in relation to an outstanding matter....

 

 

Are they allowed to just give out my information i.e. full name, with middle names and previous address?

 

If not, what'd you advise I do about it? I personally am really not happy that they're just firing out letters with my name and addresses on it without knowing where they go.

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Hi. Simple answer nope. Can you scan the letter up.

 

Some tracing services use very clever wording so they dont cross the line into full breach.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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They would argue that as it is addressed to you then you should not have opened it if that person was not you and returned it to sender although that logic fails me as if you do not reply they tend to just bombard you with letters

Any opinion I give is from personal experience .

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I open all mail which arrives here. My logic is that if it's something important i.e. court summons etc... for a previous resident I can pass it to the letting agent to forward on.

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Not illegal to open other people's mail except if one is "intending to act to a person's detriment and without reasonable excuse" - Postal Services Act 2000.

The offence is hard to prove unless something blatantly obvious , eg a letter containing a bank debit / credit card.

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Ok. First off, thats a standard phishing letter which you dont need to reply to. However, if you think theres been a DPA breach, give the ICO a ring and ask them for their opinion. Notice how they try and say they found you, but then say they arent sure.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Not illegal to open other people's mail except if one is "intending to act to a person's detriment and without reasonable excuse" - Postal Services Act 2000.

The offence is hard to prove unless something blatantly obvious , eg a letter containing a bank debit / credit card.

 

Oleg , we will have to agree to differ. I give it a different interpretation. I am using section 1

 

http://www.legislation.gov.uk/ukpga/2000/26/section/84

Any opinion I give is from personal experience .

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"without reasonable excuse"... There's flat's ABC and D here all under the same number and VERY often they mix our names and addresses up. All 4 properties do it and it's not uncommon for me to receive an opened envelope with a sorry posit attached from a neighbour.

 

Also just to add, having a very complicated Dutch surname, 9 times out of10, the name is incorrectly spelled or it's blatantly something else.

 

lol, I've even had TalkTalk write to me and start the letter with "Dear Alien" as opposed to "Dear Adrian" haha xD

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All our flats have proper numbers but I still get letters for others and I have the number on the door..inbred locals !

I also tend to open letters without looking at them so is that good cause?

 

What I was trying to get at is that I do not think that letter gives anything away so they are not in breach of the DPA and if they possibly could be they might claim the opening letters stuff.

 

Now if it said you owe us £x 0000 for rent arrears and they hadn't confirmed your address then yes they would be stuffed

Any opinion I give is from personal experience .

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So anyone who has my previous address can go around firing my full name (with middle names) and previous addresses about everywhere?

 

My concern being that I'm a Director of a company and quite frankly,despite it already being public on the Companies House Website, I'd rather people got my name like that rather than by a bunch of DCA's

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Hi ari. The best thing to do is ease your mind and have a word with the ICO by phone. Get it from the horses mouth... so to speak.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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