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    • Latest Spreadsheets - PPI Claims and Charges Claims - Dec 2011 - Payment Protection Insurance (PPI) - Consumer Action Group   court date ?? now what are you dribbling on about? where are you getting all these silly ideas from?   please ignore everything from them, get on with fighting back
    • I have been around a while I am just mot the little activist I used to be and allot has changed over the years, companies are not as quick to take responsibility as they used to be.  I called them and quoted the consumer act, they seemed willing to refund without further delay but llike I said they have nw lost my item, I wait see what the manager has to say.
    • Hello, welcome to CAG. People should be along to advise you later.   I've popped some extra spacing into your post to make it easier to read for the advisers who can help you.   Is this the firm you're talking about?   https://www.sehbac.com/show-centres/ipswich/   Best, HB
    • Hello We have an issue with our Double glazing I will try and detail the issue we have.   We moved into our property in January 2017 and against our solicitor's advice (that double glazing warranties are not worth the paper they are printed on) we transferred what we thought was the warranty into our name. We now know that we only transferred the insurance on that warranty.   Toward the end of 2020 we were finding it  difficult to keep our living space warm and having checked that the trickle vents and windows were closed properly, we discovered that the wind was coming in through most of the cover strips on the windows and where it meets the walls and sill also light could be seen from outside through the cover plates, I confirmed this with a candle flame which bent at 90 degrees such was the draught, thinking that this was a small failure of the adhesive in the trim I wiped it back to see if any remedial work could be done and the trim came away, at that point it became obvious that the aluminium support and unit joining bar, had been installed off centre, so the trim had been butchered to make it just cover the gap but not enable a seal.    15th January I contacted the installing company by phone who having found the original file informed me that the warranty was not in my name and I would need to pay £150 to transfer it, this was confirmed in an email, and that once paid, a surveyor would be sent to assess the windows and ensure that they had been properly maintained,  if they felt that work would be required, the parts would be obtained and the work carried out, I felt that without giving the company the opportunity to rectify the problem we could not move forward so payment for the Warranty transfer was made the same day.   19th January surveyor arrived to assess the windows and having looked at the problems agreed that it needed rectifying, he told me he would report back.   22nd January an email arrived at my email address with the previous owners names attached, informing us that the parts had been ordered and usually take 1-3 weeks, once they have been received we will be contacted to arrange a date to carry out the remedial work. Should the parts take longer than usual I will be contacted to advise.   15th March I emailed Holly Baldwin, SEHBAC Customer Service Administrator and asked to be brought up to date on the progress of the replacement parts, I informed her that to gain some relief from the draughts coming through the windows, I had taped over all joins and whilst this had offered some respite, the tape at times acted like a reed and it sounded like the wind section of an orchestra tuning up, which was not comfortable.   18th March I received a reply stating that having to work with skeleton staff in the factories was building on the backlog they were currently having, if they get a date from the supplier, they would be in contact, if not they would be in touch once they have received the parts to book a remedial with their engineer, they have had some progress getting orders in recently. I was thanked for my patience.   We are now 9 weeks since last contact, and 18 weeks since the surveyor decided that remedial work was required, and to exacerbate the issue with the winds we have had over the last few months it has become clear that the seals around other double-glazed units installed at the same time have failed and what we thought was household dust was in fact brick dust blown in through the gaps.   I would like to know what my next move should be, should I have all units independently assessed, should I approach the ombudsman. any advice would be gratefully received as we are spending extra to keep the property warm. and at this stage have lost a further £150.
    • not sure if that attached, sorry n244 edited.pdf
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On Monday 31/03/14 I went into work like I would do any normal day, I put my stuff away went to clock in an I was called into office, My manager sat me down and said to me

" Abi, You don't seem right for the job (after 4months of being there) I think its best we end it here, You will be paid for the next week, but you don't have to work it, take it off"

 

So that was it, in work for 10am back out and on my way home by 10:25

 

I text my ex manager yesterday to see when I would get a formal letter from the company saying I no longer work for them, when the weeks wage would get paid to me and also for them to sort my commission that I am owed from January. He is yet to reply.

 

The reason I am posting this is because;

A- Are they just allowed to dismiss me like that, no letter, no warning .. just a good bye

B - How do I go about recovering my wage and commission when I do not have it in writing that I have been let go or that they are going to pay me

 

The company I worked for are notorious for not paying people what they are owed, but I refuse to let it go, being unemployed I need the £400 they owe me

so any help would be greatly appreciated

 

Thank you :)

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Thank you :) I have sent another text today, still no reply :/

 

I did document everything, my regional manager who was giving me all the problems was dismissed a few weeks ago due to his attitude towards customers and employees

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don't text! send letters, keep a copy and proof of postage!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Letters end up in the bin or in the "filing" system which is a huge pile on the desk that never gets sorted through, they have letters from the court for payments that have been there for a few weeks and are being dealt with, Unfortunately working for them I have become used to their lack of taking responsibility they would much rather bury their heads in the sand.

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the letter is not really for your employer, it's for a copy for the court. You are busy building an audit trail for court at the moment.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 2 weeks later...

I wrote a post on here a while ago about being dismissed from work

 

**Dismissed on 31/3/14 I was told I needed to work a wee but to take this as a holiday and they would still pay me for it .. which I did as it was my manager who told me. I am yet to receive a letter from the company saying I have no job, I am also waiting for the weeks wage £260 and my commission from January £110**

 

I tried to contact my manager who never responded, so I wrote a letter to the head office making them aware that I still have not received the letter or the money they owe me. This letter was sent recorded and signed for (which was signed for on 14/4/14) They still have not replied.

 

Before I send them my 2nd letter I was wondering if there were anyways I could convince them to pay the owed money without going to court.

Are there any employment laws that say they need to pay this to me ? and send me my letter ??

 

Thank you

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yes, there are laws about employment but you will struggle to enforce them without court by the sounds of it.

 

try moneyclaim online - £25 to lodge a claim from memory, may be wrong - court correspondence may scare them into action

 

have you checked your home insurance for legal cover?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Not moneyclaim after just one letter. I know you want what is owed to you, but write again and tell them they have 7 days to make the payments owed or you will take further action. You can head your letter 'Letter Before Action' so they are in no doubt what your intentions are and end your letter that no further correspondence will be entered into.

 

 

If they don't respond to this one, then you can begin court action.

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I wrote a post on here a while ago about being dismissed from work

 

**Dismissed on 31/3/14 I was told I needed to work a wee but to take this as a holiday and they would still pay me for it .. which I did as it was my manager who told me. I am yet to receive a letter from the company saying I have no job, I am also waiting for the weeks wage £260 and my commission from January £110**

 

I tried to contact my manager who never responded, so I wrote a letter to the head office making them aware that I still have not received the letter or the money they owe me. This letter was sent recorded and signed for (which was signed for on 14/4/14) They still have not replied.

 

Before I send them my 2nd letter I was wondering if there were anyways I could convince them to pay the owed money without going to court.

Are there any employment laws that say they need to pay this to me ? and send me my letter ??

 

Thank you

 

Hello AL. I'ver merged the most recent thread that you started which I think is relevant to this employer. It will help guys like Emmzzi to advise you. Please think of the advisers and the advice that you would like to receive when you ask questions on CAG. If you add to an existing thread, it will help them to help you.

 

HB

Illegitimi non carborundum

 

 

 

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