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    • Oh dear, the government has just realised that being a third country after Brexit means that Brits will have to go into the queue for non-EU nationals when arriving in the EU.   https://www.theguardian.com/politics/2020/oct/23/uk-presses-for-use-of-faster-passport-gates-at-eu-airports-post-brexit?utm_term=e519c6f20424635724b1e89f0589c05d&utm_campaign=GuardianTodayUK&utm_source=esp&utm_medium=Email&CMP=GTUK_email
    • Don't we all go through these periods in any career ?   There are only so many challenges or new opportunities within any organisation. So it can become a daily routine of the same tasks, dealing with similar customers etc etc. You could look at project ideas at work and submit these in the hope it will open up opportunity to spend time doing something else.   My advice for what it is worth, is to look at hobbies and interests outside of work. Then work will become purely a way to earn the money to pursue the hobbies and interests.   Given Covid-19 and a damaged economy, changing jobs at this time is very risky, unless you stay with same employers.   Age is not an issue, so if you wanted to change, invest in an education course, if that will help you towards more interesting job roles.
    • Thank you for your quick reply.  Will read asap.  I have tried to scan and rephotocopy but as it is an old document, the text is very faint.  I will have to take it to a shop and try to photocopy again on a dark setting.  Will upload later.
    • Ok but I'm not sure that makes Kay Burley any brighter.     I'm not sure I do. Should I?
    • That's more thangood enough for GDPR breach  later which you can do irrespective of any other action.  Ericsbrother would be able to indicate a direction for GDPR.
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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parked in a vinci parks multi storey free car park in brighton in a parent and toddler bay.i had a baby seat in the back of my car but no baby as had dropped the mother and child of at asda opposite before I parked.when I returned to my car within the time allowed blam there was a parking charge notice on my screen..i spoke to a security fellow lurking around who told me that cctv must have seen me get out without a child,so then the ticket was given.

any advice here appreciated as obviously I was parked without a child and they may have cctv footage.

 

 

should I appeal or ignore or pay the £35?

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Did a child get in when you left?

 

Besides parent and child bays are a courtesy, by you parking in one caused them no loss, appeal to them if rejected, get a POPLA code and win at POPLA appeal.

 

Vinci are not litigious but its better to deal with it unless you want a few months of letters coming through your door.

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They have no chance what so ever if they tried to fight this. They cannot enforce something like that, neither can they claim they suffered loss for that either, especially as it's a free car park!

 

As above, send them an appeal which will be rejected. Then send them a request for the POPLA code (if they didn't include one). This will cost the parking company £32 so they may just drop it there. If they send you one, appeal to POPLA, and the charge will be dropped there instead.

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I once had a "debate" with a Sainsburys employee (trolley collector) in one of their car parks about a similar thing.... the car park didn't have one of these enforcement companies. I parked in a Parent / Child space to nip to the cashpoint next to the space (all the spaces were empty so I didn't deprive anyone of using one!!), got out my car and the Trolley guy pointed out I had parked in a Parent / Child space, but I had no child with me and could I please move and park elsewhere - I pointed out that the sign didn't actually say I had to have the child with me at the particular time in order to park there.

 

Also once parked in a Co-Op car park and went to the shop next door, when I came back to the car with goods from another shop, a Co-Op employee on a ciggie break said I can't park there as the sign clearly states it's "parking for Co-Op Patrons only"; I pointed out that I am a patron, or customer, of the Co-Op, just not today, and the sign doesn't state I have to shop there at that moment.

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Parent and child bays are incorrectly titled as I,am a parent and I have a child, OK she is 26 but she is still my child! Also what happens if the child is not yours, and your not a parent?

 

Also as the most exercise some children get is walking to and from a car they should be at the furthest point of the car park.:roll:

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all interesting points thanks.

will the charge go up if I appeal withing the 14 days?

 

 

and incidentally I had a 15 year old with me who got out of the car with me essmeroldo thanks for that enlightenment.

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interesting points,

and essmoroldo thanks for the enlightenment as I did have a 15 year old child with me even though no baby!!so cctv would have seen the 15 year old

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Always raise the question of loss in all appeals including POPLA

Request information as to how the amount demanded was calculated as any charge of this nature must be GENUINE PRE ESTIMATE OF LOSS. This is a vey strong point when appealing to POPLA.

 

If you need further detail visit the Parking Pranksters website

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An interesting position on the part of Vinci. Do they have the authorisation to use their CCTV for this purpose and even if they do can it be used as evidence for a supposed breach of contract. I dont recall reading 5that looking for breaches of contract as one of the listed uses with ther ICO. Someone else may know better

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I emailed them yesterday with my appeal as advised on the parking notice and did mention the pre estimate of loss.also should I appeal by letter.

and ericsbrother that's another point can they even use the cctv footage as evidence as this is the way they verified that I did not have a baby with me before they issued the ticket on my windscreen.but how was they certain I would not return with a child.and how can they be certain that the other person with me in this case a child of 15 who may look even younger on the cctv was not the child with me the parent.

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No, that would be improper use of the CCTV unless they have lodged spying on babies as a reason for holding data with the ICO.

By contacting them by email have you identified yourself as driver of the vehicle or did you say as keeper of the vehicle you are appealing?

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No, that would be improper use of the CCTV unless they have lodged spying on babies as a reason for holding data with the ICO.

By contacting them by email have you identified yourself as driver of the vehicle or did you say as keeper of the vehicle you are appealing?

 

 

ericsbrother I identified myself as driver of vehicle as did not say

(as keeper of the vehicle)so I suppose that now I have identified myself can that be a problem?i did not give my address also a security guy saw me at the carpark on my departure,he was also probably the one issuing the ticket.and I doubt he could tell by looking if the child I was with was over 12 y/o which most private car parks I believe state in their rules is regarded as a child!

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I would wager any CCTV would be the retailers not Vinci's and that the evidence they have will be the ticket issuer seeing you, not any CCTV. If the CCTV is not Vinci,s they wont have a chance in hell of using it for any purpose.

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Your emailing It gives then 2 bites of the PoFA cherry so you will have to win your POPLA appeal. In the meanwhile look up their registration with the ICO and see what they say their purposes of processing personal data is. If they dont have the correct reasons then they cant use the data for another purpose so if not listed for parent and baby monitoring I would suggest that you make a comlpaint to the landowner and tell them they are allowing their parking managers to break the law and you will take the matter as far as you can.

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Your emailing It gives then 2 bites of the PoFA cherry so you will have to win your POPLA appeal. In the meanwhile look up their registration with the ICO and see what they say their purposes of processing personal data is. If they dont have the correct reasons then they cant use the data for another purpose so if not listed for parent and baby monitoring I would suggest that you make a comlpaint to the landowner and tell them they are allowing their parking managers to break the law and you will take the matter as far as you can.

 

 

regarding the cctv and ICO I will do that.

as the security snooperwho denied he issued the ticket/invoice told me in his own words that the cctv must have identified the abcence of a child.he obviously come out of his hole to identify if the child I was with was above the age they consider being a child.how he can do that without seeing ID is amazing.

 

 

I advised in my email that I did not breach any of their rules and went on to asked why a invoice was left on car windscreen.and also asked them to explain how the feel they have run at a loss and to send me a true pre estimate of loss.and asked them at what age in their rules does a child stop being a child.

i did not leave my name or address on the email I simply identified myself by giving them the parking notice ticket/invoice number.i doubt that they would have dropped the charge at their end and just assumed I would have to appeal to popla when I received the notice to keeper.

 

 

the parking prankster website has been a great help and is very enlightening.as even popla seems to be on the private parking invoice issuers side as they know that they breach their rules but seem to just brush it under the mat.

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Yup, they decide on the matter of GPEOL in all caseswhere it is raised, avoiding the messy bit about unlawful action by the PPC's. If they decised on that then everyone could sue the PPC's and that would be embarassing at least.

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Yup, they decide on the matter of GPEOL in all caseswhere it is raised, avoiding the messy bit about unlawful action by the PPC's. If they decised on that then everyone could sue the PPC's and that would be embarassing at least.

 

 

yes I realise that now you have explained.i got a email from vinci yesterday to say that they be in contact within 14 days.

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Interesting, I will be very interested to know the POPLA code as I bet that they will have used more than half of the time you have to appeal to POPLA. That will be worth a complaint to POPLA and the BPA in itself. the alternative is that they let you off "this time". insinuating that there is substance to their claims.

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  • 1 month later...
Long may it be so. If you do get anything now a foff letter rather than any lengthy correspondence is all you need.

 

Hahaha i like that..and will take great pleasure in doing just that to.

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