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    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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omc92

Meteor Parking 'ticket' Orpington Station

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Hi

 

,I have been looking at other posts and I am unsure what to do.

 

On Friday I parked at Orpington Station car park and paid £6 in advance online for my parking ticket.

 

It said my number plate will automatically be picked up

but to be sure i printed out my receipt to leave on the dashboard.

 

I returned to my car that evening to find a parking ticket!

 

I asked the man in the station and he told me that they have special 'sections' that you have to park in before 9.30am.

 

However throughout the whole online booking process i was not told this

and the worked at the station said theres a sign as you drive in but thats it!

 

I looked for the sign as you drive in but could not see it (probably due to overgrown bushes

and builders advertisement boards etc).

 

He told me i should appeal it as i did pay and a lot of people dont realise about the areas,

expecially if its their first time parking there.

 

However from looking on here everyone seems to be saying ignore it?

 

If i ignore it what is the likely outcome that will happen?

 

 

would anyone suggest appealing it?

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Who issued the ticket?

 

And what is the exact title of the ticket at the top (eg "Parking Charge Notice", etc)?

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Who issued the ticket?

 

And what is the exact title of the ticket at the top (eg "Parking Charge Notice", etc)?

 

The ticket is from a company called Meteor and the title is 'Notice of breach of terms and conditions of Parking at any car park owned or managed by Meteor Parking Limited on behalf of Southeastern'

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Sounds like a privately issued charge then. The advice usually given these days is not to ignore it. For advice, you'd be better off posting on the forum for private charges (or maybe one of the mods can move the thread). See here: http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?88-Private-Land-Parking-Enforcement

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Hi,

 

I have been looking at other posts and I am unsure what to do.

 

On Friday I parked at Orpington Station car park and paid £6 in advance online for my parking ticket.

It said my number plate will automatically be picked up but to be sure i printed out my receipt to leave on the dashboard.

 

I returned to my car that evening to find a parking ticket!

 

I asked the man in the station and he told me that they have special 'sections' that you have to park in before 9.30am.

However throughout the whole online booking process i was not told this

and the worked at the station said theres a sign as you drive in but thats it!

 

I looked for the sign as you drive in but could not see it (probably due to overgrown bushes and builders advertisement boards etc).

He told me i should appeal it as i did pay and a lot of people dont realise about the areas,

expecially if its their first time parking there.

 

However from looking on here everyone seems to be saying ignore it?

If i ignore it what is the likely outcome that will happen?

would anyone suggest appealing it?

 

The ticket is from a company called Meteor and the title is 'Notice of breach of terms and conditions of Parking at any car park owned

or managed by Meteor Parking Limited on behalf of Southeastern'

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OK, ticket on windscreen means that you can appeal as the driver of the vehicle

and your appeal is that you paid and that there were no conditions applied to your purchase at the time of purchase

and so anything else is not park of a contract you entered into and therefore not applicable.

they wont like this so will probably reject your appeal

 

the other option is to wait until meteor send out a notice to keeper and

 

this has be be between 28 and 56 days after the ticket is stuck on the screen.

before or after that and no claim against keeper, just driver and

you are not obliged as keeper of vehicle to name that person.

 

If they do write then appeal and if the appeal is rejected they should give you a POPLA number.

 

Many station car parks come under the Railways Act so PoFA wouldnt apply anyway

but metoer is owned by the railway companies and they would rather screw a few quid out of you

than seek to use their byelaws to fine you as they dont get that money.

 

If the signs are not visible then that is another reason for not forming a contract as insufficient notice

or signage means contract is an unfair one under consumer law.

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It's a private parking company, so it's just a speculative invoice. The markings on the ground are merely graffiti.

 

Wait for the Notice to Keeper to arrive (if one does at all!). If it does, appeal it stating you already paid and the sign wasn't visible on entrance to the car park. Demand a POPLA code with your appeal.

If they reject your appeal, appeal to POPLA with the code they gave you stating you paid. POPLA will accept your appeal since you paid.

 

Remember it's not a "fine". Only the authorities can issue a "fine". This is just an invoice.

Keep us updated.

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The important thing is that you paid to be there, the rest is open to dispute/appeal or a counterclaim by yourself.

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