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    • Hi Everyone, hope you are all keeping well in this strange new era.   On the 17th Sept, my friend booked a delivery to send a parcel to the USA, a vintage sewing machine. The collection and delivery was booked through MyParcelDeliver.Com, and UPS was the chosen courier. They collected it about four days later.   He paid for additional insurance along with the transportation of the item, to the tune of £128.75.   He packaged the parcel very well, packed with bubble wrap and paper and also styrofoam so that the sewing machine was safe in the box. He placed some plastic wrap over this, and he then sealed the box with tape. He videoed this for the buyer, so she could see how well he had packed the item because they were both concerned about the package being well protected.   The item arrived in the USA a few days later. The buyer instantly notified my friend that the parcel packaging was damaged, showing stress from water and general mishandling, and the item was also damaged in various parts, mainly the casing and the base.   He complained to MyParcelDelivery.Com on the1st October, they responded with 'You need to contact UPS...', which he did and also the buyer contacted them and got a response on the 2nd October.   UPS informed the buyer they would like to come and take a look at the packaging and the item, and this is the last she heard from them, she has called them several times, and always they say someone will call tomorrow and no one calls. She called my friend to ask if he could call them too and chase them up, he is Italian, and though he speaks English generally well, he asked me to talk with them on his behalf because he felt they were not listening to him or that he was missing something.   I spoke with them on the 26th October, they said they had sent my friend an email about this, we checked all of his emails, junk/spam too. There is nothing in there, I asked them to resend it, but nothing has appeared despite them saying they have sent it, we know they have the correct email address because they sent a message on the 2nd confirming they are looking into the claim of a damaged package, they also said they were planning on calling the seller 'again' on the 27th, which of course never happened, which she confirmed with me on the evening of the 27th.   Now it would seem to me that MyParcelDelivery is trying to say it has nothing to do with them, despite the booking being made through them, UPS US are pretending they are doing something but have so far done nothing, and we have heard Zilch from UPS UK.   I would like, if possible, some guidance on how to go about getting this resolved because this is just not right, the agent/courier have had their money, but the seller and buyer have been the victims of poor service and damaged goods.   If anyone could point us in the right direction on how to tackle this and get some redress for this, then I would be most grateful.   Thanks and kind regards   Mr B                 pox.pdf
    • From December, NS&I is phasing out posting warrants - a type of cheque - to winners. It instead wants bondholders to provide bank details so it can pay the money into their account. View the full article
    • Hi. As you can probably presume by the time this has been posted, I am annoyed. Long story cut short is we bought a new build, got a professional snagging company to come in and make a list of things that needed doing and am now still in the process of liaising with painters / electricans, etc. There has been significant disruption with arranging to be in to help guide the various workmen, etc, let alone the complexities of Covid to deal with as well as having two small children. Tonight we were up until quite late having to prepare things for a painter to come tomorrow to fix all the awful painting and marks on walls / poor finishes, etc. This has (and has had over the last few weeks) had a knock on effect with being tired, work being affected, let alone sooooo much time wasted on discussing the various elements with the developer (who hasn't argued with any of the painting, poor electrics, etc that has to be done). My question is has anyone ever claimed redress for all the wasted hours that have to be spent on doing things like this because a developer rushed to get a house ready on time?
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
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      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Isn't this the program that will allegedly *star* the author of another site? I recall reading on his help/advice forums his claiming to be the force behind the program and he will be exposing bailiff companies to the point of 'bringing them down' I look forward to viewing it....I wonder if he looks as his photograph?

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Isn't this the program that will allegedly *star* the author of another site? I recall reading on his help/advice forums his claiming to be the force behind the program and he will be exposing bailiff companies to the point of 'bringing them down' I look forward to viewing it....I wonder if he looks as his photograph?

Who? Cheery Entrails?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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If he is on it the programme will be farcical.

 

I hope they did their research before listening to his BS and lies....

 

Almost everyday I see somebody quoting his tosh somewhere on the web.

 

Laughable but dangerous unfortunately.

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Isn't this the program that will allegedly *star* the author of another site? I recall reading on his help/advice forums his claiming to be the force behind the program and he will be exposing bailiff companies to the point of 'bringing them down' I look forward to viewing it....I wonder if he looks as his photograph?

 

In fact, I have actually looked at the site myself this morning and I am simply stunned. Firstly, the poster is clearly a 'Walter Mitty' character and the public really have to wonder at the sheer number of lies that are told by him starting with the following:

 

'Air date put back one day as the 6th falls on a Sunday'...any sensible person would know that Panorama do NOT air programmes on Sundays !!!

 

This is very same person who 'claimed' that he was responsible for securing a court victory for a poster on this forum by the name of 'Loretta' in her legal action against a Rossendales bailiff. Unfortunately for him he was dreadfully exposed on another forum when 'Loretta' herself asked him to provide evidence to support his lies. He was forced to admit that he was confused ???

 

I have little doubt that he had any involvement at all in this programme. Any involvement was merely be in his imagination.

 

We must not loose site of the fact that this is a person who goes to the most extraordinary lengths to hide his real identity.

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And sadly people will still believe him

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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The problem is his advice hits already desperate people harder in the pocket.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Any media company would literally run a mile from having any involement with such a person given their propensity for publicity. The site in question has been openly talking about this TV programme for weeks. It is a rule that discretion must be applied with any involement with prospective TV programmes and 'blaggers' would be avoided at all cost.

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Isn't there somewhere where you can report this guy for false/malicious (legal?) advice?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Isn't there somewhere where you can report this guy for false/malicious (legal?) advice?

 

Not unless he passes himself off as a legal professional I fear, if the site is hosted offshore it may well be outside UK jurisdiction as far as a takedown request is concerned, but if he is charging for advice even obliquely for letter packs it might be worth checking if any laws have been broken, but I fear the visceral man may feel he is safe..

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Perhaps he isn't as clever as thinks he is.....time will tell. I see he is now frantically back peddling to absolve himself from his previous bragging ...as to him being the first port of call for the media, I can't say but, what I can say judging by the calls I have had from the media seeking direction to trusted forums and posters ..... it doesn't appear to take them long to conclude what he has to say isn't worth listening to!! Contrary to his wishful thinking and trumpet blowing...albeit flat... Cag were approached and consulted.

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Wonkey Donkey

 

The public need to be very careful indeed of internet sites and in particular the one to which you are referring. That forum are being blamed for encouraging a debtor to file a hopeless Form 4 Complaint which landed the debtor with a cost order of over £4,000 and another debtor assisted by him lost another case in court a couple of weeks ago and is facing having to pay the other parties costs of over £6,000!!! (The site in question have removed both cases from public view into their 'private members area' !!!

 

The site owner claimed yesterday that 'Sunday papers' are seeking media stories from him regarding the new regulations that take effect in 6 days time. With respect, any media outlet needs to be very cautious indeed of relying upon 'advice' from that person given that only today (April Fools Day) he has finally acknowledged that the new regulations do indeed not only apply to Commercial Rent Arrears but to council tax debts and local authority parking tickets. For nearly 6 months the site has been denying this and has finally awoken to the realisation.

 

Astonishingly he confirms that this crucial information was only known when a poster from the Consumer Action forum (Mark 1960....(aka) 'the voice of common sense') advised him.

 

With only 6 days to go until the new regulations...that site are still adamant however that the new regulations do NOT apply to Magistrate Court fines. Oh Bless.....

 

 

 

.

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"With only 6 days to go until the new regulations...that site are still adamant however that the new regulations do NOT apply to Magistrate Court fines. Oh Bless......"

 

marstons, Newlyn, and Collectica are going to love him from April 6th that bad advice will allow the aforementioned lot to cream it in in fees under the new regs.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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The following is a copy of what that particular website owner posted yesterday:

.

 

 

"This morning Parliament is unable to confirm the Commercial Rent Arrears Recovery fee regulations apply to council tax and traffic debt enforcement.

 

I have now approached Parliament again to decide either way whether the CRAR regulations should apply and officially confirm it's intention.

 

This is the first official sign somebody may have been disingenuous with their interpretation of the CRAR fee regulations.

 

It was first discovered during the making of a TV documentary program about bailiffs soon to be aired and it was an eagle-eyed lawyer working as a consultant for the show that discovered the potential blunder".

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The following is a copy of what that particular website owner posted yesterday:

.

 

 

"This morning Parliament is unable to confirm the Commercial Rent Arrears Recovery fee regulations apply to council tax and traffic debt enforcement.

 

I have now approached Parliament again to decide either way whether the CRAR regulations should apply and officially confirm it's intention.

 

This is the first official sign somebody may have been disingenuous with their interpretation of the CRAR fee regulations.

 

It was first discovered during the making of a TV documentary program about bailiffs soon to be aired and it was an eagle-eyed lawyer working as a consultant for the show that discovered the potential blunder".

 

Merry Entrails's site is like a bad April Fools joke unfortunately.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Gosh!!!!!, Royal Navy, Commercial Pilot, Stipendiary Magistrate, Paralegal, Legal Draughtsman, Etc Etc and now 'Film Maker' " We filmed several scenes as the last moment in the London area" so will we see him listed in the credits then?

 

 

 

 

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Gosh!!!!!, Royal Navy, Commercial Pilot, Stipendiary Magistrate, Paralegal, Legal Draughtsman, Etc Etc and now 'Film Maker' " We filmed several scenes as the last moment in the London area" so will we see him listed in the credits then?

 

 

Clappy Entrance or Exit Stage Left like Snagglepuss then?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Royal Navy, Commercial Pilot, Stipendiary Magistrate, Paralegal, Legal Draughtsman, Etc Etc and now 'Film Maker filmed several scenes as the last moment in the London area" so will we see him listed in the credits then?

 

 

The 'enforcement' industry are very well aware of which companies are to be featured and the indentity of those behind the various incidences that will feature. They are also aware of the extraordinary level of supporting documentation for each subject matter. If the site to which you refer attempt to seek any credit after the show is aired on Monday evening you may rest assured that they will be in for a very big surprise ( and a very embarrassing one at that).

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I have a sneaking suspicion that both you & I have had similar conversations over this with the Panorama makers as I also had aconversation with them over the same subject only a week ago. As I said to them at the time the "proof of the pudding will be in the eating". We shall have to wait & see.

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I have a sneaking suspicion that both you & I have had similar conversations over this with the Panorama makers as I also had aconversation with them over the same subject only a week ago. As I said to them at the time the "proof of the pudding will be in the eating". We shall have to wait & see.

 

Well that's three of us from cag who have cooperated with the production team making the Panorama program, so the regular trumpet blower from the site in question is once again playing 'bum' notes?

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One thing you have to remember is that the BBC usually farm these things out to independent companies - in this case SnapperTV who have already done 2 items close to our hearts - that of Mr Boast & also how the CCTV cameras catch you out whilst driving. At least they have a little knowledge of it all unlike the clips I have caught this morning of discussions about the new Regs when they tell us Debt Collectors will have to be regulated, licensed and under go training.

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One thing you have to remember is that the BBC usually farm these things out to independent companies - in this case SnapperTV who have already done 2 items close to our hearts - that of Mr Boast & also how the CCTV cameras catch you out whilst driving. At least they have a little knowledge of it all unlike the clips I have caught this morning of discussions about the new Regs when they tell us Debt Collectors will have to be regulated, licensed and under go training.

 

I deliberately avoided making mention to the production company but now that you have done so, I can confirm they are the people spoken with and given my cooperation. I am really looking forward to the program because they did indeed do a superb job with Mr. Boast and CCTV topics.

 

PS I would love to see the same team tackle uncollected CSA judgments as I can give them insight to one in particular they wouldn't believe!!!!!

 

Oh and by the way Mr B if you have anything to say please say it to me as opposed to involving me in email messages to others, you do have the facility to do so it's called sending a PM.

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Does anyone know who was "instrumental" and featured in this program? who's company was there though-out the filming? any guesses?

 

 

MM

 

 

Clue....... removal of implied rights of access even though this person does not get seen allegedly, what staggers me is that Panorama thought they were the best "crew to assist them" yep you got it that's right, we know it as that site lol but how does someone that states so many things wrong become an expert? I will be watching this one to see how they clear the air so to speak in regards to EA's, will be very interesting viewing this one, clearly saying they had exclusive access to the TV crew and the ability to be there when any debtor was being dealt with.

 

 

Just a note this is not a personal attack on any individual/site whatsoever just stating what is in the PUBLIC domain without naming anyone either.

I am just stating what is available in various PUBLIC forums for ANYONE TO VIEW

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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Does anyone know who was "instrumental" and featured in this program? who's company was there though-out the filming? any guesses?

 

 

MM

 

 

Clue....... removal of implied rights of access even though this person does not get seen allegedly, what staggers me is that Panorama thought they were the best "crew to assist them" yep you got it that's right, we know it as that site lol but how does someone that states so many things wrong become an expert? I will be watching this one to see how they clear the air so to speak in regards to EA's, will be very interesting viewing this one, clearly saying they had exclusive access to the TV crew and the ability to be there when any debtor was being dealt with.

 

 

Just a note this is not a personal attack on any individual/site whatsoever just stating what is in the PUBLIC domain without naming anyone either.

I am just stating what is available in various PUBLIC forums for ANYONE TO VIEW

 

 

I haven't a clue what you are saying here. Any chance you can put it into English and explain what you're on about ?

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I assume that will have cost someone a fair penny or two. Have some spare T-shirts if Mr Waller has had the shirt taken from his back.

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