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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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PPC's costing DVLA £600k a year


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Taxpayers are spending up to £600,000 a year to subsidise the cost of private parking firms getting drivers’ details from the DVLA so they can fine motorists. And that total subsidy pot may have topped £5million over the last eight years.

 

New figures obtained from a Freedom of Information request reveal that the DVLA loses 34p every time a parking company applies for the details of a car’s registered keeper.

 

The subsidy arises because the private firms pay £2.50 for documentation, which costs the DVLA £2.84 to handle.

 

This year the agency has received 1.8million applications from private companies, costing the public purse around £612,000.

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Why don't DVLA just up their charges to say £5 a time? that may make these cowboys think again before spending out to chase these PCN's. O is the charge set out in some law or something?

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I think they would only add the increase in fee to the price of the "invoice"

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Even if the DVLA put the price up to £25 a pop given that PE's real costs (aka "losses") per PCN are only £16 they still have £59 to play with. Many a business would welcome a net profit of that order. However, most of those other businesses probably have a better feel for their real costs.

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This is true for every case where people cough up without complaining but every charge issued that is challenged will cost them staff salary to correspond and then the POPLA fee and costs of preparing paperwork etc. If more people became aware of how to challenge these claims they would have to either put up the amount claimed for the breach of contract which may cause a breach of the contract with the landlord and they will have the costs of changing the signage etc as well.

make it too expensive and people will fight the charges rather than pay up for a quiet life. If the charges are high enough, the court fees no longer become a significant cost to worry about for the motorist and many more people will either chance it or fight the claim as it wont cost them much more than just giving in.

All in all, the DVLA charging the true cost to the PPC's would be beneficial to the motorists.

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  • 4 weeks later...

This is classic misinformation from the DVLA. The true cost of processing a PPC appeal is tiny.

 

However, what the DVLA have done is lump all costs onto the PPC for the entire system, which is also used by many other users, such as police, councils, etc who either pay nothing or pay cheaper rates.

 

In actual fact the PPCs are therefore subsidising everybody else. If the PPCs vanished overnight most of these costs would remain because the system is used by many other users.

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This is classic misinformation from the DVLA. The true cost of processing a PPC appeal is tiny.

 

However, what the DVLA have done is lump all costs onto the PPC for the entire system, which is also used by many other users, such as police, councils, etc who either pay nothing or pay cheaper rates.

 

In actual fact the PPCs are therefore subsidising everybody else. If the PPCs vanished overnight most of these costs would remain because the system is used by many other users.

 

Do you think any PPC has put a complaint in to the DVLA about them subsidising the whole system?

Or would they not want to rock their unstable boat...

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To put some further meat on this, the breakdown is given as follows

Direct costs (inc salaries, postage, printing) 1.46

IT 0.78

Overheads and development 0.60

 

As this is mostly done electronically, postage and printing are negligable. With 2,000,000 enquiries a year, that puts the salary bill at 2,900,000, or 97 people at 30,000 a year total cost of employment. What do these 97 people do? Answer...there are not 97 people servicing PPC enquiries!

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people who find their way here (or pepipoo or parking prankster) are in the minority and when they do seek advice they normally learn enough to bat off the claim against them without too much trouble.

The biggest problem is those who pay up and then complain afterwards. Well, if you want something done, dont pay up in the first place.

I look forward to seeing how many cases PE take to court next year, bearing in mind that they are losing a good percentage of those that are defended by a robust challenge to their claims rather than just some weak mitigation of why they were there late. If it costs them money each time someone returns an AOS they might start pulling out of the process a bit sooner and just chase those who cough up at the first sight of a court claim. Our task is to let as many people know about what their rights are when they receive one of these claims but we cant do that unless we know about them beforehand. I also think that the retailers should be made aware in no uncertain terms that these parking co's are bad for business in most cases. My wife wont go back to Lidl after getting a demand from PE, even though it was cancelled because I set about them in a way that cost them a fortune compared to the price of their ticket (got them done on planning law so they had to pay for new signs and all sorts but this will depend upon the local council being greedy enough to bother- Croydon is and that added about £400 for PP to the bill for the new signs).

I own shares in all of the UK supermarkets and will raise the matter at the AGM's where they are close enough to get to. Morrisons isnt handy for me so I will write in and expect an answer under AOB. This also give me free parking as I own the supermarket and so am the "occupier" of the land and that trumps any parking co demand. I dont tell them this as it will spoil the fun to be had should they not wish to drop the matter before it gets to the final stage of any claim. So far 4-0 dropped before POPLA

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Can you ask DVLA not to divulge your information to anyone other than Police, and Local authorities, who are the only ones that can issue a Real PCN....? Isn't it a breach of the Data protection act if you tell them that you do not want your details disclosed and then they do so....???

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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More people want to dispute claims of real PCN issued by street wardens employed by local councils. I live in an area where because of the millions of students who try and park down our street nr the Uni, we have to pay £40/yr for parking permits to park in the street outside your own house. I fought for 4 1/2 yrs to get a disabled bay put in, eventually after issuing Small claims proceedings against the County council for failing to do what they agreed at arbitration, they put one in to basically shut me up (read my middle name above) explains what I am like and proud to stand up to them. Anyway getting back to the subject, last year, 2013 our lovely street wardens issued me with 3 PCN's for parking a disabled vehicle in a disabled bay outside my own house displaying Blue Badge everything as required by law. I challenged all of them and won the appeals, the last one was the best one though as i demanded copies of the photos taken by the street warden at the time and in 5 out of 6 pictures you could clearly see my Blue Badge displayed. An elderly man in the next street parked his Disabled vehicle in his BB bay outside his house and they issued him with a PCN he was so frightened by it that he paid it, and when i told him to appeal against it they refused his appeal and refused to supply the pictures (supposedly) taken at the time.... You have got to watch the councils as well for their only after your money.

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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Good news folks I have done some research on this [problem] thats come up trumps and could lead to the recovery of lots dosh,by way of court claims against the cowboys

Many victims play their game and appeal to the kangaroo court. Don't do that.The law on data processing is clear please read the sec 17 of The Data Protection Act. Prohibition of Processing Without Registration. Whats that got to do with it you say? Its this! the next step is to find the cowboys registered office and make a note of the same. You then need to go to The Data Commissioners register of data controllers. Bingo I have been there and you will find that not one of these cowboys or their trade body is registered. So what again? Look at the act again sec 21 (1) Offences. What this means in effect is that by processing your data the cowboy has has committed an act that is illegal not just unlawful and subject to a fine.This means they can't plead mens rea. i.e. lack of intent even in a civil court and of course obtaining money as a result of an offence (or demanding the same) is illegal not just unlawful. Comments please

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Thanks Pavi,

 

thats an eye opener to say the least........... Oh I wish they would give me a ticket, I'm getting withdrawal symptons of not following up my Middle Name.........:wink:

 

They probably haven't registered because I presume that costs money...........and they don't like paying out money as well know...............

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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Good news folks I have done some research on this [problem] thats come up trumps and could lead to the recovery of lots dosh,by way of court claims against the cowboys

Many victims play their game and appeal to the kangaroo court. Don't do that.The law on data processing is clear please read the sec 17 of The Data Protection Act. Prohibition of Processing Without Registration. Whats that got to do with it you say? Its this! the next step is to find the cowboys registered office and make a note of the same. You then need to go to The Data Commissioners register of data controllers. Bingo I have been there and you will find that not one of these cowboys or their trade body is registered. So what again? Look at the act again sec 21 (1) Offences. What this means in effect is that by processing your data the cowboy has has committed an act that is illegal not just unlawful and subject to a fine.This means they can't plead mens rea. i.e. lack of intent even in a civil court and of course obtaining money as a result of an offence (or demanding the same) is illegal not just unlawful. Comments please

 

Hi

The BPA is registered as is SIP Parking Ltd and I bet with a little more searching I will find the others

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need to do a search of parent companies and then see if the registration covers all of the other companies. It shouldnt but I'm not sure what the ICO thinks about exchanging or passing on of information within the company group. An interesting thing to question would be if they dont have their own registration what are they doing tapping into the DVLA database using another company's ICO reg.-Misrepresentation perhaps?

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If the body that is supposed to regulate and represent Private Car Parking Companies, the BPA is in fact SIP parking ltd and therefore can not be considered of being able to make a "Fair" judgement in an appeal......? or am I wrong in thinking this?

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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