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    • Winemark the wine merchant ltd northern ireland
    • Hi Sweet and welcome to CAG   Are you willing to disclose the employer in this case ?
    • I was the manager of an off license. We reopened on mon 30th, I received a very large delivery which we weren’t expecting (and I wasn’t told about until 2hrs before by my line manager) all managers received a text from regional manager which stated when deliveries are coming in shops are to be closed. He didn’t ring this info in, I just read the text.   When I saw how big del was (completely covered the floor, could barely move around it) I kept my shutters closed and proceeded to pack delivery away. The store remained closed and we lost 5hrs trading time. I didn’t seek permission from manager to do this, with the current safety precautions enacted (only allowed 1 customer in at a time as manadated by HQ) I didn’t feel this could be safely achieved with 3 members of staff in and all the stock everywhere.  regional manger calls into shop at 4:50, hits roof that it’s closed and storms out of shop after exclaiming I didn’t have the authority to keep shop closed.   Fast forward 1 1/2 weeks later today regional manager comes in at 4pm with prepared questions, I answer truthfully stated I didn’t think it was safe I had the best interests of business at heart that I had turned up for work every day since this incident and nothing had been said. He said that they will examine this information and can come back for more evidence if needed.    He goes away again and at 5:59 (my shift finished at 6) he came back in saying they’d examined all the evidence and that their decision was dismissal, I was to gather my things and there’d be a letter in the post with information should I wish to appeal.  quite a shock.   I will see what this letter states as their reasons I committed gross misconduct, I am a bit at a loss as to what I specifically did to be deemed gross misconduct.   I’ve worked for them for 10years, taken 2 days off sick in that entire time and had a faultless record   I’m just flabbergasted they’d immediately sack me for something which happened in unprecedented times when all I was trying to do was keep myself and my staff safe and safely make their store presentable and adequately accessible for all.   Any thoughts on the above? Obviously this is all too fresh as it happened only hours ago 
    • Hi KL1 and welcome to CAG.   You say the buyer contacted you saying, "...... he had seen it cheaper somewhere else and wanted to cancel the sale."   Do you have this in writing and, if so, in what format ?   It would be useful if you could tell us more about the item you sold.    
    • I wanted to report a success against UKPS that started in Dec 2018 and was concluded today.  I did do a bit of reading through this site for guidance though so thanks for that!    in Dec 2018 a family member reversed onto a private road in Coventry and waited about 1 minute or so to collect their partner.  Meanwhile the owner was loitering and waiting to catch anyone on his land with photos.  2 photos were taken about 40 seconds apart.   With my help I disputed the charge stating that the driver had not "parked" but had only stopped momentarily to pick up a passenger.  I did not state at any point who the driver was.   UKPS from Leamington Spa were trying to enforce this and insisted on the charge of £60 + £100 being paid.  I sent a 2nd letter confirming the position of the 1st letter and that no further letters would be sent.   4 threatening letters were sent from Debt Recovery Plus and Zenith Collections and duly ignored.  The last kindly offered to settle for £136!    Then a letter from Gladstones Sols threatening the same was also sent, and mentioned Beavis vs Parking Eye.  This was also duly ignored.   Finally a Letter Before Action was sent by email.  Aha!  Game on.  They cited Vehicle Control Services Ltd v Nick Idle and Vehicle Control Services Limited v Damen Ward and that stopping for any time is a breach, and it was only the length of time stopped that may affect the value of the breach.   I said that signage said no PARKING, not no STOPPING and that appropriate case law was JOPSON v HOMEGUARD where the judge specifically said "Merely to stop a vehicle cannot be to park it"   They then came back at me with an evidence bundle they were allegedly going to use at court against me, stated the signage was clear,  a nd repeated their "no stopping" case   I came back at them with the same as before and added that, in their world, someone coming onto the land and wanting to read the signage would have precisely NO TIME AT ALL to so as, according to them, even stopping for mere seconds was a breach.  I also threatened that I would claim costs for my wasted time in dealing the case.   Today they emailed me as follows: ---------------------------------------------------------------------------------------------------- Good Morning,   Thank you for your correspondence. We apologise for the delay in our response, however as no further action has taken place we trust you agree no prejudice has been suffered.   Please note that our Client has cancelled our instruction on this matter and the matter is considered closed.   No further action is warranted. Kind Regards ----------------------------------------------------------------------------------------------------   16 months on and UKPS gave in  
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I have been trying for months to get an ECO Grant for a new boiler and insulation, and have encountered non stop problems.

 

1) I went through a website "Fine Energy Savings" they went over the criteria for myself and the boiler and advised I qualified, it was referred onto 2 companies, one for a boiler the other to do insulation, however both firms thought they were doing both, so a lot of confussion, it settled on one firm and they also checked that I qualified and arranged a free survey, I heard nothing so I contaced the firm, who advised me that all funding had been stopped until the new tax year in April and it would have been impossible to inform everyone.

 

2) I checked online and could not confirm anything about ECO funding being stopped, so went to another website "Energy Savings Advice Trust"? They said they checked with the DWP and I was not on the correct benefits, I advised I was and had already been approved and I could send them copies of letters from the DWP, they then said you may as well apply directly to your energy supplier E-ON and gave me a number to call.

 

3) I telephoned E-ON and they advised even though I was on the correct benefit and the boiler which is faulty was D rated complied, that we could still not get an ECO grant as the boiler has to be not working at all now, I advsied it was not working last week, that I am disabled and the council had to pay for a repair, she just said apply next time the boiler is not working, no mention of any insulation grant?

 

4) I looked again online and could see nothing to cofirm the criteria had changed where the boiler had to be not working at all so I contacted the "Energy Savings Advice Trust" again to see it they could throw any light on these new changes, all they kept repeating was they were impartial and cannot comment on any advice given by others, I pushed them and they said they were not aware of any changes to the criteria for obtaining an ECO grant.

 

Has anyone else had this problem, I believe it has something to do with the Government not pushing the energy companies so hard on ECO in return for freezing their energy prices?

 

Not sure where to go from here, I am severely disabled and our home has not had any inprovements in 25 years, all windows doors all faulty with draughts and rain. I know there is the Green Deal but that would involve a large debt with high interest.

 

Any advice greatly appreciated

 

Bernie

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Hi Bernie

 

We have a couple of good E.ON reps who can look into this for you. They should pick up your thread.

 

Your thread has been moved to the correct forum.

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Hiya Bernie,

 

I'm sorry you;re having such a bad time with this, I don't really think it should be so difficult.

 

We have a page on the website dedicated to this and all of the information is there, this is also where you can apply and check you're eligible.

 

I'm sorry I'm not allowed to post links :ohwell:

 

We also have a dedicated team that deal with this specifically, I think we need to get you in contact with them to be honest.

 

You can contact me and I can sort it from there.

 

Helena :-)

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Hi Helena

 

Thank you very much for your help, I would very much appreciate if you could get me talking to the right people at E-ON, the number I was given to phone at E-ON was the department that dealt with ECO Grants and the lady at E-ON was adamant that I could not apply for a grant until the boiler had stopped working so there would be no point talking to her again. Yesterday I went onto another website that does ECO boiler replacements and left my details, they have tried to contact me but I am worried I will end up going around in circles again as these are only middle people who end up going to my energy supplier E-ON.

 

Thank you again, I await your instructions

 

Kind Regards

Bernie

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Hi Helena

 

Thank you very much for your help, I would very much appreciate if you could get me talking to the right people at E-ON, the number I was given to phone at E-ON was the department that dealt with ECO Grants and the lady at E-ON was adamant that I could not apply for a grant until the boiler had stopped working so there would be no point talking to her again. Yesterday I went onto another website that does ECO boiler replacements and left my details, they have tried to contact me but I am worried I will end up going around in circles again as these are only middle people who end up going to my energy supplier E-ON.

 

Thank you again, I await your instructions

 

Kind Regards

Bernie

 

No problems Bernie,

 

If you can email your phone number and full address to me at forums@eonenergy.com I'll get on to it today for you..

 

Thanks

 

Helena

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A very big thank you to Helena, who has worked at lightening speed for me, Ihave received a phone call from E-ON this afternoon who have taken all mydetails and put the wheels in motion for our ECO Grant.

To anyone else who is applying for a grant, I believe there is less moneyavailable for these grants and now even if you and your boiler qualify they aretrying to help those most in need by targeting those whose boilers have stoppedworking altogether, (this is not official as the criteria has not been changed)my boiler is old, D Rated, faulty and keeps breaking down and I had to apply tothe council recently for another "small repairs" grant to get it upand running again, and now its cutting out again, it is not energy efficient orcost effective to keep it so we should be ok.

Thank you again to Helena and the Consumer Forum who have helped me and myfamily so much over recent years.

Best Wishes

Bernie

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A very big thank you to Helena, who has worked at lightening speed for me, Ihave received a phone call from E-ON this afternoon who have taken all mydetails and put the wheels in motion for our ECO Grant.

To anyone else who is applying for a grant, I believe there is less moneyavailable for these grants and now even if you and your boiler qualify they aretrying to help those most in need by targeting those whose boilers have stoppedworking altogether, (this is not official as the criteria has not been changed)my boiler is old, D Rated, faulty and keeps breaking down and I had to apply tothe council recently for another "small repairs" grant to get it upand running again, and now its cutting out again, it is not energy efficient orcost effective to keep it so we should be ok.

Thank you again to Helena and the Consumer Forum who have helped me and myfamily so much over recent years.

Best Wishes

Bernie

 

Brilliant!! and thank you:-)

 

I'm so please things are going in the right direction.

 

Helena x

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