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    • Hey everyone, I am hoping I can get some guidance with a car I recently purchased.   I have been looking around for a newer car and thought I would check out those internet car seller folks.   I found a car I liked and the description said it had all the things I wanted, so I paid the deposit, applied for finance, which I got, and opted for a PCP contract, paid my deposit and got my order confirmed. The car was delivered on Monday 1st June. First I must say that overall I am really very happy with the car, it is almost exactly what I wanted, I am delighted with the general condition, the way it drives and would not be too keen on letting it go if I have no need to do so.   So, the first thing, it was just under 700 miles over the quoted mileage, and I know that's not a lot. Still, that's not the point, the number is excessive, considering the place it came from is only about 200 miles from me. I have spoken to them about the mileage. They said it was a clerical error, which I do not believe, they have however agreed to refund me for 400 miles, which I decided to accept as I figured at least they have agreed to pay for just over half of the miles and did not want to be too unreasonable about it.   The second thing, and this is the one that is really the stumbling block. The cars headline said: 'FORD FIESTA HATCHBACK 1.0 EcoBoost 125 Titanium X Navigation 3dr'. Though the full advert is no longer visible, part of it still is, https://www.buyacar.co.uk/ford/fiesta/fiesta-hatchback/1-0-ecoboost-125-titanium-x-navigation-3dr-73955 and this is the car I bought.   So after checking it over upon delivery, and going around it with the delivery chap, all looked fine, and I decided a little drive was in order.   So off I went to put some fuel in, and while at the fuel station figured I would check out the sat-nav and this is where the problem is, there is no sat-nav. I checked the book, there is no slot for the navigation sd card, no button to turn on the nav, aka, no nav, none.   So I emailed them, and the response I got was: 'Thank you for your email, and I am sorry to hear you are not fully happy with your new purchase. This vehicle was not advertised with Sat Nav, so I am unsure where you feel you read the description you have provided?' ... ... 'In regards to the description of the vehicle, I have checked this on the order form, and the finance documents that were both sent to you and signed and the description of the vehicles reads as FORD FIESTA 1.0 TITANIUM X 3d 124 BHP hatchback.'   So I have pointed out the fact that there was not only a headline stating that the car was Navigation version but further, down the page, there was also a mention of it.   I also said to them, despite me signing said documents, I felt no need to recheck it because the wording navigation appeared several times in the advert which was enough for me to accept it was a version with navigation.   I also said, the order form nor the finance documents also make no mention of other stuff either like climate control, automatic folding mirrors, infact they do no mention any features, only that it is a FORD FIESTA 1.0 TITANIUM X 3d 124 BHP hatchback, so I have refused to accept this as an excuse and an attempt to lay the blame for this mistake at my feet. I honestly thought I was purchasing a car with sat-nav, based on the information provided by them.   I am awaiting a call from them but they have so far today failed to get in touch so figure I would use this waiting time to ask some of the more experienced members about their thoughts on where I stand with this.   Am I in a position for example to ask that they fit sat-nav? If they ask for the car back and put me in a position with no car again how does this work out? Am I flogging a dead horse?   Any advice please would be very much appreciate.   Thanks all.
    • Latest Updates to the ICL Redress Scheme below.     ICL Quarterly Report - June 2020.pdf
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antonia26

can you still claim dla for a child thats not been formely diagnosed with adhd.

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My 5 year old as been accessed for adhd we.ve seen the doctor this week who as said it looks like he does have it but can.t be formely diagnoised until he gets the school psycologist report but the school is just dragging their feet i asked months ago for this the doctor has now written to the school to speed it up. The school and i had to fill a qyestionare out schools score was worse than mine, he.s getting behind at school cause he finds it hard to concontrate and keep still he.s forever getting into trouble and being sent to the headmaster along with another boy who as just been told he also as adhd them to bind really well together. My son is also sensitive to some foods aswell i notice cause some make him very more hyper just like some medications. So would i need him to be diagnoised first or should i just go ahead and see what happens mind time they get round to going through the forms he.d probably be diagnoised with it.thanks in advance

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You could have a look at this thread from a few months ago.

 

Basically, the answer is yes, you can claim and you do not need to wait for a diagnosis. DLA is awarded based on specific care or mobility needs, rather than on any formal diagnosis.


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I think I read if you have no diagnosis, you put the symptoms the child has.

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Ok thank you will go to citizen advice to help fill out forms when i phone to get them thanks .

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My own experience of this is not easy. I completed an application form with the help of a floating support worker for my dd. She had huge anxieties and social problems. She was turned down, and I went to tribunal with evidence from school/GP/CAMHS and failed. 2 months later I managed to get charity funding for her to go to an independent school for children with disabilities, there she was diagnosed with a severe receptive and expressive language disorder which places her on the autistic spectrum, it was evidenced how she 'hides' her non understanding but how her anxieties affect her. I made a new completely identical DLA application as I had 2 months earlier (as her symptoms and difficulties were identical as they always had been) but this time enclosed her speech and language report which gave her diagnosis. She was awarded LRC and LRM initially for 2 years and then 2 years later was awarded it indefinitely.

 

So for me I got absolutely nowhere without the diagnosis, despite other professional evidence of her synmptoms. It makes me cross and frustrated actually, as her needs were identical and it shouldn't rest on an official diagnosis but unfortunately in the current system the diagnosis is often crucial.

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