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    • No Andy, I'll scan, redact and upload later today. So the court sent me 2 letters, same envelope and stapled together but with different dates!. 1. N24 General Form of Judgement or Order, stating: UPON considering the papers herein IT IS ORDERED THAT The claim is listed for an attended hearing 25 May....... at which court will consider allocation..  etc   2. N24 Notice of PTR/Adjnd/Restored/Hrg/Management conference TAKE NOTICE that the hearing will take place on 24 May at....... When you should attend 30 minutes has been allowed for the Hearing   No other instructions anywhere in the envelope or on the letters. Do I attend both?
    • Then leave it just proceed with the claim( strike out/SJ application are risky).....the defendant will not be permitted to rely on written evidence (documented) only verbally as they failed to comply with the N157 (unless they have filed with the court and failed to serve you a copy) ?  
    • Ive asked court to strike out for non compliance but they came back and said needs £275 application fee and formal n244  
    • Did the N24 invite either party to submit a statement ?
    • Thanks for responding Andy, that was my understanding when receiving the N24, mild panic when I got Link's WS for the date though! not sure why they would send me theirs..
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lloyds business fee


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I was paying £10.00 a month for a product called Business Focus, that was in 2004, I've contracted Lloyd's making whatthis was for, and not one member of staff knows, can anyone help me please

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I was paying £10.00 a month for a product called Business Focus, that was in 2004, I've contracted Lloyd's making whatthis was for, and not one member of staff knows, can anyone help me please

There was an "Energy Focus" for business strategies and planning I believe, why not write to their head office.

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I actually spoke to a manager yesterday, they said its an old product, he was very unhelpful I even said so not 1 person at Lloyd's bank knows what this was for, his reply "no", can't believe it.

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Who did you speak to? Your relationship manager/team?

 

I would imagine that the likelihood of staff receiving any training about old products is zilch. Keep in mind that 2004 is 10 years ago now, many of their staff (particularly the junior frontline staff who you may have spoken to) may not even have been working for the company when this product existed.

 

As BRIGADIER2JCS has already mentioned, I too would put the query in writing so it gets passed onto somebody in the know.

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Yeah will wrote again tomorrow, I've been asking this question since 2007, when I made a complaint about my bank charges, they dismissed that also. I've got a long standing battle with Lloyd's, I made 4 complaints, 3 of which have been sorted, just this charges complaint, they will not budge, even though they admit miss selling 2 insurance policies, PPI insurance,and an investment bond, I won't give up though.

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