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    • This is the other sign  parking sign 1a.pdf
    • 4 means that they need to name and then tell the people who will be affected that there has been an application made, what the application relates to (specificially "whether it relates to the exercise of the court’s jurisdiction in relation to P’s property and affairs, or P’s personal welfare, or to both) and what this application contains (i.e what order they want made as a result of it) 5 just means that teh court think it is important that the relevant people are notified 7 means that the court need more information to make the application, hence they have then made the order of paragraph 1 which requires the applicant to do more - this means the court can't make a decision with the current information, and need more, hence paragraph one of the order is for the applicant to do more. paragraph 3 of the order gives you the ability to have it set aside, although if it was made in january you are very late. Were you notiifed of the application or not?    
    • These are the photos of the signs. At the entrance there is a 7h free sign. On some bays there is a permit sign.  Also their official website is misleading as it implies all parking is free.  I can't be certain of the exact parking bay I was in that day, and there was no PCN ticket on my car and no other evidence was provided.  parking sign 2.pdf
    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sale of Goods Act


Mr Happy
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I bought a laptop from PCworld, in the first year of ownership it started to over heat, I sent it away for repair and it came back and worked ok for about 3 months then it started to over heat again and I sent it away again and it came back fixed.

 

About 6 months ago the fault started again I arranged again for it to be repaired, this time stating the sale of goods act because it was outside of the warranty, it came back again after about 2 weeks fixed.

 

The fault has just started again and I will be contacting them again to get it fixed, the issue I have is if it keeps going wrong every 6 months at what stage will they no longer be obliged to fix it, it is an i7, 17 inch laptop so its a good spec and I like the laptop.

 

Should I request a more permanent remedy, ie replacement, refund, I understand it would possibly be a partial refund because I have used it a lot, just wondering the beast plan of attack.

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Have they given a reason why it was overheating, and what they have actually done to "fix" the issue?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Its all documented on their system and I have records of all times it has been away for repair.

 

They never told me what was done on the first 2 repairs but on the last repair (SOG) they replaced the fan.

 

They have been very good so far the only issue I had I was in a telephone queue for 2 hours booking in the SOG repair, they had tried to ring me but I was driving so had to call them back, they sent me a letter saying they had tried to ring.

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Hi Mr. Happy

 

I would write to Currys/PC World, explain that the product has failed on numerous occasions since purchase, it has been in for repair on numerous occasions. Explain that you now require Currys/PC World to replace the product. Send them the appropriate template. You need a permanent solution. There have been additional costs to you each time the product has failed.

 

 

http://www.which.co.uk/consumer-rights/regulation/sale-of-goods-act#link-4

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That was quick going, they have contacted me already and arranged for it to be looked at.

 

They said there is a fee to be paid for the assessment that will be refunded if its a manufacturer fault, I said no there isn't and he just carried on with the booking in process.

 

quite impressed so far.

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I had a whatever happens policy on another laptop, it went faulty regularly and they were persuaded to replace it, this is the replacement so it was paid for by an internal voucher.

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Pretty much, the new one was a different model and over heating is a known fault on them, found out a bit too late, I have made them aware that I will continue to have it repaired if it continues to go wrong.

 

I was fed up of the hassle with the WEH policy on the last laptop that I refused to take it out again, SOG has been OK so far.

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hmm hp or compaq

 

G6, G62 dv6 or CQ Range, all prone to overheating

 

the good news is they are easy to clean yourself, the bad news is its an "unrecognised" but very common issue, personally its bad design

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Mjvaj well done you guessed it envy17.

 

The cooling ports are as clean as can be expected, I was wondering if the heatsink compound is degrading.

First time it went in for repair all cpu's were over heating, second time they were all hot but the gpu was sky high, gives me the impression they replaced the compound on the CPU only.

 

I am fully capable of fixing it myself, pretty reluctant to do so because if it needs parts I do not want to pay for them.

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have to admit i didnt read the i7 part sorry

 

problem wiith the envys is theres 3 fans and they tend to keel if even one gets clogged

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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No need to apologise Labrat

 

I took the laptop into our local Currys World with a copy of the email booking it in, apparently it hadn't been booked in properly so brought it back and they are going to contact me when it is ready to be booked in for repair.

 

Thats more like the Knowhow we all know and love.

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  • 4 weeks later...

It took over a week for them to contact me again but it went off again last week, got it back now which I was quite pleased about quite prompt service.

 

Sounds like a bag of nails, flickering display and another scratch on the case, only a small scratch but a scratch more than it went away with.

 

Guess I am going to have to get it booked back in again.

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The issue is just bad heat extraction, the fans are inadequate, the heat sinks don't have enough metal and is shared between the CPU and the GPU.

 

When these HP laptops overheat, it causes the ball solder joins on the GPU to weaken and crack resulting in distorted picture or complete black screen. They are made with ball solder joints to save on the few pence that it would have cost them had they used pins instead.

 

This problem has been around for years on HP / Compaq laptops, on many of their models, they are aware of it but they won't do anything about it. The only thing they done was release BIOS updates to keep the fan running full speed.

 

I love the style of the laptops, but really will avoid them like the plague now.

 

Also the case for some Acer laptops, namely the Aspire range.

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  • 1 month later...

I sent it off for repair again, they had it a week and returned it.

 

I turned it on, immediately still sounds like a bag of nails, they have replaced the LED panel and restored to factory defaults so all my data has gone, that is a pain in the butt because I need to install all my programs and data again, luckily I was aware of possible data loss as the guys in the shop told me, everything is backed up real time to a NAS drive so its not a problem, this would have been acceptable had it fixed the fault but the screen was clearly flickering still.

 

I have got to a stage where I know they do not have the ability to fix it, I gave them a 5 day deadline to refund or replace.

 

SOGAS states

repair or, as the case may be, replace the goods within a reasonable time but without causing significant inconvenience to the buyer

 

This last episode has almost taken 2 months and it is still not resolved, I need the computer for college and training for my Diploma, I have been borrowing my sons laptop but that has now gone faulty.

 

It has not been fixed in a reasonable amount of time and has caused extreme inconvenience, they are clearly in breach of the SOGA I am hoping to hear from them by Monday or will be taking them to the small claims court.

 

What can I claim for? just the value of the laptop or can I claim for loss due to inconvenience, I am happy to get a replacement of similar spec, I also understand that they make make a deduction because I have had some use of it, not sure how much of a deduction I should accept because it has continually been going wrong.

 

I will give them a ring on Monday as a last chance to resolve things but have no faith in their ability to fix anything, I have an account with money claim online already so just hoping for any advice from anyone here before I proceed.

 

Cheers

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all I found for £50.00 at currys they say all records wil be lost if there is no back up as you have a bug, then I found out all they did was to re-set to original (for £50.00) and that although the laptop bought 2 months ago warranty not covered an external download (bug) what bug = name - answer do not know,.

 

week later more problems after downloading original programmes which were wiped off, so I found a reset area and two points = 1 x reset to factory settings, or reset without loosing data and personal files, so I did the 2nd option and all files except Office etc were still there = cost to me NOTHING? how long are they going to stay in business defrauding the public|?

:mad2::-x:jaw::sad:
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The people who go to pc world with a computer issue, tend to be totally clueless when it comes to their systems. Therefore, they will believe and pay pcworld anything as long as they get it working again.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It appears there is as much tumbleweed at Knowhow as there is on this forum, sent 3 emails and 2 messages on their contact form and no response in over a week.

 

Was reluctant to phone because of their 0844 number not covered by my phone inclusive plan, did anyway and they have changed it to a 0344 number which is covered.

 

Been passed from pillar to post first went to customer services, then passed to out of warranty repairs, then passed to out of warranty repairs, now expecting a call from out of warranty repairs, how many out of warranty repair departments do they have?

 

May try Seb James next, then I have http://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct to help me prepare my case if no success.

 

Could do without Small Claims but cant afford a new laptop at the moment.

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They didn't ring me back so I rung them back, eventually got through to the correct department.

They have agreed to give me a partial refund, estimate £350 I consider it fair for a laptop that cost £750 3 years ago.

 

They are picking it up today and promised a quick turnaround on the production of the voucher, would have preferred it fixed because I need to find extra cash to be up and running with another laptop but they can not fix it.

 

The last few people I spoke to were very reasonable and helpful, all along they have very professional and knowledgeable people.

Lets see how it goes getting the voucher, half term before college again hopefully sorted before then.

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