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    • However, if it can be improved - why not? I see you've been looking at other WSs.  You need a little introduction at the start about being a Litigant-in-Person. In Insufficient Signage/Exhibit 1 is it necessary to show the close-up of their signs?  That's almost showing the signage as better than it is.  I would leave out your 2nd, 4th and 5th photos. In Penalty flesh it out a bit.  Add that the Claimant will witter on about the Beavis judgment but that your case is distinguished, Beavis dealt with a car park during opening hours when there was an interest in limiting the time cars could stay. Again in Prohibition flesh it out.  Add some persuasive cases.  There are loads in WSs. In Abuse of Process/Double Recovery para 14 they have inflated their claim from £100 to £170.  The other costs are allowed. The rest is superb - well done.
    • Please can anyone point to some good advice on what to do about the following call centre issue: a) You call X company about a problem b) You can't resolve it with the call agent (due to their fault/limitation/poor communication) c) So you ask to escalate to a manager d) They tell you there are none available right now, but they'll get one to call you back within X time (eg 24/48 hours) e) You wait the full time allotted, but no call comes f) You call again, and start at A, only to repeat the steps with no hope of escalation or resolution. I know that I can write to them, but is there a more immediate way to get the attention of a manager or member of senior staff when trying to resolve a non-straightforward issue, with more immediacy, as well as actually speaking to a genuine manager? I invite advice, links & discussion - I bet many of us have experienced this or similar, so a solution here could be helpful to many I'm sure! Thanks in advance to all who engage with this!
    • Thanks for all the replies - all very helpful. Sorry for the delay in responding - I forgot my password and managed to get myself locked out, which meant I could read but couldn't reply. Dx100uk  Thanks for that very clear (and patient) explanation - I completely get that now. Ok so I'll drop that unless we get to court. Lookinforinfo Good spot on Section 9 [2] [e] (i) - I think you're right they don't actually ask me to pay do they, they only say they have the right to recover the charge from me after 28 days. Your 2nd point might be less convincing, given the length of time the vehicle was there. Sadly I don't know how long parking is permitted for free. Perhaps someone on here can help with that. For context so you have the full picture, the driver entered M1 Tibshelf services not expecting to park at all (and therefore didn't bother to look for parking signs), they were feeling a little funny and thought a coffee might help. They drove into the petrol station area and pulled up in a parking bay at one side of the pumps and went in to get a take out coffee. On returning to the vehicle they were suddenly overcome with a violent attack of dizziness and nausea and couldn't stay upright. After lying flat and unable to move (and feeling extremely cold) for what was apparently some 4 hours they recovered enough to be able to drive on. The coffee was now stone cold of course which was a very annoying waste of 3.50! On recovering, the driver looked round without getting out of the van but couldn't see any signs at all near those few bays so mistakenly assumed the petrol station bays didn't have parking charges. One more question - on other threads people have suggested contacting the land owner to ask them to drop the charge. How would I find out who the landowner is, or perhaps should I write to the manager of the petrol station?
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ppi success with aviva for old welcome loans


sophiedog1
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I rang welcome on 28th jan 2014 for all my account details as i had loans historically with them,

 

they gave me all account numbers and explained that i would have to contact aviva about loans prior to 2003,

 

i rang them and they sent me a questionaire that i filled in

 

you cant imagine how shocked i was today 21/3/2014 to receive offer of ppi redress for 3,200 less than 8 weeks

and no fob off amazing underwriter pays out.

 

I had read on most forums that it would be a battle but it wasnt so if you have a claim do it yourself and just go for it.

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good work

 

did you get all the paperwork first?

 

if you had multiple loans

and they were refinancing each time

 

unless they were very small ones

i'd expect altot more than that for pre 2004 loans.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi thankyou

 

They were only small loans they were re-financed but they only run for a few months each.

 

No i didnt get all the paperwork but to be honest on my calculations thought i was only getting about 2,300 based on what paperwork i had and knowing how long i paid them for.

 

But am pleased they just accepted the claim without having to go to FOS.

 

X

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Hi

 

Yes it is

 

Aviva Insurance

Chief Executives Office

PO Box 78

78 Surrey Street

Norwich

NR1 3EB

 

Tele: 0800409 6758

 

Good Luck they were very helpful give them a ring and they will send you the form i did and had it within a few days.

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  • 2 months later...

Hi Sophiedog1

 

Congratulations on your result.

 

I am in a similar situation as you were and if you don't mind me asking, what details did you have regarding connection between Underwriter and Welcome ? Also on what basis do you present your PPI claim ?

 

Cheers

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  • 4 weeks later...

Hi

 

I was told by welcome who the underwriter was and I claimed misselling on the grounds that I was not given the option by welcome they just added ppi to loans.

 

I rang Aviva and they were very helpful I only gave them one account number and they then traced several loans and paid out.

 

Thanks and good luck

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Hi

 

I was told by welcome who the underwriter was and I claimed misselling on the grounds that I was not given the option by welcome they just added ppi to loans.

 

I rang Aviva and they were very helpful I only gave them one account number and they then traced several loans and paid out.

 

Thanks and good luck

 

Hi sophiedog1,

 

Thanks for your response.

 

Did you have a broker involved and if so who was it ?

 

Cheers

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I rang welcome on 28th jan 2014 for all my account details as i had loans historically with them,

 

they gave me all account numbers and explained that i would have to contact aviva about loans prior to 2003,

 

i rang them and they sent me a questionaire that i filled in

 

you cant imagine how shocked i was today 21/3/2014 to receive offer of ppi redress for 3,200 less than 8 weeks

and no fob off amazing underwriter pays out.

 

I had read on most forums that it would be a battle but it wasnt so if you have a claim do it yourself and just go for it.

 

Congratulations indeed!!

 

I'm just filling in the paperwork to try claiming PPI back from a Welcome Finance loan in the late 90's!!

 

Here's hoping mine is as swiftly dealt with as yours was!

 

Well done...

I don't suffer from insanity, I enjoy every single minute of it!!

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