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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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comrob v Barclay's


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21/06/06 subject access request sent

23/06/06 reply with my cheque returned with letter stating the bank is under no obligation to present the information as requested but will supply copy statements

the statements turned up on the 11th of august.

the amount of charges (unpaids,referals etc) = £1770.00 + £297.89 interest

calculated on consumer spread sheet sent with request for repayment sent on the 19/09/2006.

23/09/06letter backoffering £790 in full + final settlement

Refusal letter sent 29/09/06

giving until 04/10/06 to comply

nothing heard so court action taken 10/10/06

26/10/06 acknowledgement recieved indicating that they are going to defend the

case.

:p comrob
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you have been busy! Is this your first post?

 

It goes to prove some people do read the FAQ's

 

Good Luck

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To my knowledge, nobody has ever got that far. They've paid up before the case is heard.

Mind you, they do leave it until the very last minute.

 

Will you please start your own thread in the Barclays Forum and post there.

After all, you're not a newbie any more.:)

 

Good luck with your claim.

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Look in the library...The fount of all knowledge.

 

Click on this link for Basic Court Bundle.

 

Add to that any infor etc that applies specifically to your case.

 

BARCLAYS BANK FORUM

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just to go into a little more detail the court action now is for a current account

there is also a bills account with money in it.

On several occasions the bank have deemed it appropriate to transfere funds into the current account to cover the default charges and decrease the overdraft just under the alowed limit.

It makes you cringe that they have the desission to move your funds to suit their ends treating all acounts as one but still see the current account as overdrawn.

There is also a savings account which they have taken funds from ?

Having a laf or what.

I hope they do go to court I would like to see what the judge would think of their interventions.

Not only but also they take 7.00 odd a month for managing the bills account

and I pay 10.00 a month for overdraft protection.

I may try to get back the 7.00 management fees if I win cus they haven't managed these accounts

in my best interests.

Sorry to go on just airing my anger.?

:p comrob
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Unfortunately they will do that.

The bank even took funds from my Stepson's account to feed into mine because although the surname was different, the address was the same and they assumed financial connection.

 

I was down to the bank like my tail was on fire.

I raised absolute mayhem in the bank.

I told the manager that the local press would be called to witness the police make an arrest of a bank staff member on a charge of theft, and if the matter was not resolved immediately then I would be making the two calls from within the bank, in front of any other customers who happened to be there.

 

The money was back in his account within minutes.:lol:

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just a therory if they can swop monies around to suit them why should they charge default charges when both account together are not overdrawn.

they have all accounts so if they choose to look at them as one why can't I in court?

:p comrob
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