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    • An online news and information service for the UK’s commercial and consumer credit industry. View the full article
    • They are very nonsensical aren’t they? As far as I can tell they have no proof of ownership of debt whatsoever - it feels like they’re just hoping I cave in 🙈   I’ll get onto the CRA’s now - thank you 😊 
    • Thanks ...okay well as you are already aware you will get more sense out of your bin than talking to Arrow...so I would now escalate it by informing the Credit Reference agencies and submit a Notice of Correction ( each CRA has its own instruction's on how  to submit) and they will contact Arrow asking for details of the debt....if that fails you can contact the ICO (information Commissioner's Office) and raise a complaint re false data reporting.     See how you get on.
    • I have a sense that you haven't been reading around because if you had been you would have seen lots of draft particulars particulars of claim and lots of explanation about what is necessary. Are you familiar with all the arguments? Are you familiar with all the steps needed to take a small claim in the County Court? Maybe you should hold back for a day or two while you do some serious reading on this forum. We've got all the information here. We got the benefit of the experience of lots of people doing exactly what you are trying to do. If you stop for a moment and do the reading around you will feel very confident and empowered   I'm afraid this also confirms my view that you simply haven't done any reading at all of the sub- forum. This point comes up again and again with Hermes and there is a very simple answer to it which I have repeated in other people's threads so often that I don't think I'm going to go into it again here. Please spend the next day reading and you will soon find the answers to your questions. Once again, it will make you more confident and more empowered
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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  • 3 weeks later...
Have you heard from RLP yet ?

 


hello...update...i received a letter on 28th march saying i had to pay £89.20 "due to my actions" and today i have received another basically saying that they know ive been on an internet forum and stated that it was a mistake and in light of this info being classed as a defense,they have advised their client to drop the case and wish me to ignore the first letter...im happy with this because it was a genuine mistake in the first place,but i must admit im a bit freaked out that they know it was me on here? Can anybody shed any light on how they came to know this?
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They trawl this and other sites constantly, and as you specifically mentioned the goods involved it probably wasn't that difficult for them to put two and two together. There's no CIA stuff going on here ;) yet!!! :peep:

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Love how she used the word defence as if she has any kind of standing in the legal system.

 

Silly 'woman'.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Love how she used the word defence as if she has any kind of standing in the legal system.

 


Silly 'woman'.


 


hi renegadeimp and everyone else who replied ...yes the letter does actually say it is classed as a defense so they have advised Tesco to drop the matter...can't believe that they actually look through these kinds of forums! Is that really how they find out who's who!? Sort of makes me feel like were being spied on and makes me more aware of what i actually post online! I did worry that they had somehow got access to my personal info that i used when signing up,relieved to hear actually that this isn't the case

i would really like to thank everyone who took time to reply and help during this ordeal

will that actually be the last i hear from it now do you think?
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Sort of makes me feel like were being spied on and makes me more aware of what i actually post online!

 

In which case, the whole ordeal has actually been for the best. An internet connection to your home can- and at some point probably will- do you far more damage and loss than RLP ever could in their wildest dreams!

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Rlp havent advised tesco to do anything. Tesco most likely didbt even know rlp were harassing you.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Well done to you. :whoo:

 

The problem with forums (fora?) is that anyone can look and I am sure RLP spend half their day looking here with gnashing teeth at the potential loss to them.:whoo:

 

Even though we ask everyone to be as anonymous as possible, RLP can put two and two together but most times they get 5 and on occasion get it right.

 

As for the letter. that is Bovine Excrement of the highest order. RLP don't advise their client. They drop it with no contact with Tesco.

 

Leep it safe though as it admits they are not following through.

If you are asked to deal with any matter via private message, PLEASE report it.

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For a theft conviction to work, they would have to show intent. I must admit, I think this is the first time that I have seen "a mistake" being a reason for RLP to stop. Perhaps Tesco also look at this site & don't like to see evidence of innocent people being chased in their name?

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Nah 2grumpy. As far as we know, Tesco have nothing to do with RLP when they chase someone. RLP simply use the name as if they are acting in some sort of official capacity, when in reality they have pretty much no contact with Tesco apart from giving them a very small percentage of any money paid to them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Nah 2grumpy. As far as we know, Tesco have nothing to do with RLP when they chase someone. RLP simply use the name as if they are acting in some sort of official capacity, when in reality they have pretty much no contact with Tesco apart from giving them a very small percentage of any money paid to them.

Agreed - but something made RLP turn round pretty quickly in this instance. I don't think that RLP has stopped the chase in similar circumstances before. So maybe someone gave them a little help with a reality check?

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Lets hope so :)

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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