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I had a letter from bristow and sutor as I owed council tax to the value of about £200,


I spoke with them and said that I could not afford to pay £40 per week as they were asking me to.


They told me to wait until a bailiff came round and I could arrange a payment plan over a longer period of time.


Unfortunately having had them round for a previous debt,

I am fully aware of the visit charges that can be incurred,


I asked what would happen if the bailiff attends while I am not in as Im not sat in the house all day!


I was informed that the bailiff would leave his number

and I could contact them and see if they were able to come back

and if not I could make the payment plan with the office and would not incur a visit fee.


A bailiff attended yesterday and I was not in,

he did not leave his number just a letter telling me to call the office

and that I owed £47.21 which included a visit charge of £24.70.


I called the office and asked why this had decreased

and the council had told them I was owed council tax relief.


When I explained what I had previously been told,

the lady told me I must have misunderstood and that there was no way I had been told

all of the above on the previous call and that I should take legal advice

if I don't want to pay the charge!


I'm very annoyed as I know what I heard and don't know where to go from here!


Please help!

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you need to do the following:


stay off that phone to the bailiff follow this:


if you can pay you should be paying the council

direct via your internet banking site

never ever pay a bailiff.


Here is something to be getting on with.

First of all establish from the Council how much was owing etc

You need to speak to someone at the Council and ask the following questions:


1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

8 - the dates & amounts of any payments



Next you need to send off for a breakdown of the charges the Bailiff applied.

Here's an example, use and ADAPT at will and best sent initially by email

backed up by a copy in the post.



My Name

My Address



Acme Bailiff Co

Bailiff House


Ref: Account No: 123456


Dear Sir


With reference to the above account, Can you please provide me with a breakdown of the charges.


This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were certificatedicon at.

e - the date of the Certification.


This is not a Subject access requesticon under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.


I require this information within 14 days.


Yours faithfully


Ripped off customer"

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ignore the bailiff. Keep windows and doors closed and vehicles away from the house. All he can then do is charge visit fees and hand the lo back to the council.


Pay the council online and tell them you are doing so and nothing further will happen.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..



If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks


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I think that you have a genuine complaint against the Council as they should not have sent in the bailiffs for a debt of £42-especially as you were

offering £40 a week to the bailiffs.

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