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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

I'm looking for some help.

 

I have an outstanding parking ticket notice from October last year.

 

I didn't have the money to pay so stuck my head in the sand and ignored it.

 

Got a letter through saying a bailiff had been to my house and that I needed to pay by the next day or would take my goods.

 

Rang the bailiff and

said I don't have the money to pay it

can you give me a week to find it which he did.

 

After reading through lots of things

im thinking I shouldn't of done this.

 

the original charge is £200 but

the bailiff has now added charges of £300 and

wants £500 from me by Tuesday.

 

Can I refuse to pay those charges as they are excessive?

 

How would I go about doing this?

 

Should I pay the ticket charge straight to the council?

 

And finally im afraid they will take my car

 

the car is in my name but is on finance

which is in my mums name are they legally allowed to take it?

 

Any help would be greatly appreciated.

 

Thanks in advance.

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For anyone else reading your question, I would URGE motorists to make sure that they pay their tickets at the initial stage because from 6th April the fees that the bailiff can LEGALLY charge will soar and it is going to be a case that cars will be taken by bailiffs at a level never witnessed before.

 

You say that you received a letter....was this by post or hand delivered? (this is to ascertain whether the bailiff made an actual visit or not).

 

You say that the car is on finance. In MOST cases this will mean that the car is exempt.

 

The problem that you may have is that the bailiff will not know that the car is not yours and may attend to seize it. It is vital that you make the company aware that the car is hers and that you are merely the keeper.

 

Which bailiff company is this?

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Hi sorry for my delayed reply.

 

It is merton council bailiff services. The letter was hand delivered I'm assuming as that's what was stated on it but I was home all day and didn't actually hear anyone knocking.

 

I have been trying to get the money together but have been unable to. I will call them and tell then the car is on finance and try and work something out but I have a feeling this wont go in my favour.

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