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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      ParkingEye/DCB(L) ANPR PCN no.1. 15/09/2020 - Letter of Claim now Claimform - - Hallsville Quarter, London Basement And Surface

      By Karalius · Posted

      Hello, Following the submission of my defense, last night I received an email from DCBL indicating that the claimant intends to proceed with the claim (I've attached a screenshot of the email for reference) along with the N180 directions questionnaire. I'm unsure how they obtained my email, but I suspect it was through the courts' form when I completed the Acknowledgment of Service. This email almost slipped my attention. I have also today received a letter from court to state they have received my defense.  It appears they are requesting an online telephone hearing with the court. Could you please advise me on the necessary steps I should take at this point? Thank you for your assistance. Letter-Email 25-04-24.pdf N180 - Directions questionnaire (Small Claims Track).pdf
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      By tedney · Posted

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    • AndyOrch
      MCOL help not being paid for job

      By AndyOrch · Posted

      Just follow this link and have read of some threads so your familiar with the process https://www.consumeractiongroup.co.uk/topic/347310-legal-n180-directions-questionnaire-small-claims-track/#comment-5178739
    • Lorenz
      MCOL help not being paid for job

      By Lorenz · Posted

      Sorry,  I'm not familiar with terminology.  Direction questionnaire is what I've seen online as next step. Witness statement: I haven't gone that far, that's why I put the question marks.

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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

alanfromderby Alliance & Leicester update

alanfromderby

By alanfromderby
in Alliance & Leicester

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chrismc

chrismc

Posted
Posted

Sorry Alan just read your letter again above, you have already given them notice, so I guess the ball is back in your court, you have warned them, they have not given ygiven you a new date when they will comply with your request, they just say asap, how long is asap?? or are they expecting another 40 days to comply.

 

On one hand it shows weakness if you don't act, but on the other hand it is not worth rocking the boat for a few days or so, but how long will they take if you don't take action, however, remember this is your time table not theirs!

 

Chris

Chrismc v Vertex Data Science Ltd

SD Set Aside WON + Costs

 

 

Chrismc v Barclays

Won - Settlement Agreed at 11th Hour.

 

Philips Bailiffs

Lost - Judge changed at last minute, it didn't help!

 

G-MAC Early Redemption Charges Waived

Won - Early Redemtion Fees Waived in Full.

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Movingon

Movingon

Posted
Posted

In my view you have no indication of how long "as soon as possible" is, they have made no attempt to apologise or otherwise convey a sense of duty or urgency...

 

I would say shake them up a bit. Complain to the IC and issue a claim.

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caro

caro

Posted
Posted

Why not give them the same amount of time they give their customers to pay their charges? ie none :evil:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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alanfromderby

alanfromderby

Posted
  • Author
Posted

Okay, I have now considered my response, and will be sending the following tomorrow:

 

I refer to your letter dated 8th June 2006

Whilst I have noted the comments you have made, I am disappointed that your letter contained no apology for the procedural errors by your staff which resulted in the loss of my original DSAR. I would also note that your letter contained no timescale for resolving the matter – despite my letter making it clear that I expected compliance by 12th June.

However, since you have indicated that my request is “now underway”; I am prepared to extend my deadline for compliance by seven days. Please be under no doubt, that should the data not arrive by Monday 19th June, an action will be commenced under section 7 and section 15(2) of the Data Protection Act 1998. I may also escalate the matter to a complaint to the FSA and the Information Commissioner.

I reiterate that no further extension will be granted under any circumstances, as the target I have set is perfectly reasonable for a large organisation such as yours.

 

 

I have to be careful not to fall foul of the County Court rules, and must therefore allow them time to rectify their "error".

 

They received my letter on 6th June, and I am allowing them to get the information to me by the 19th, that could not be seen as unreasonable.

 

 

 

 

 

 

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chrismc

chrismc

Posted
Posted

Good response Alan, yes I feel you have to give them another 7 days too unfortunately. It will always work in your favour if in the unlikely event it ends up going to court.

Chrismc v Vertex Data Science Ltd

SD Set Aside WON + Costs

 

 

Chrismc v Barclays

Won - Settlement Agreed at 11th Hour.

 

Philips Bailiffs

Lost - Judge changed at last minute, it didn't help!

 

G-MAC Early Redemption Charges Waived

Won - Early Redemtion Fees Waived in Full.

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Robertxc

Robertxc

Posted
Posted

It's ok, I suppose. Says what it needs to. A bit flowery for my taste. Are you a hairdresser by any chance Alan? ;)

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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caro

caro

Posted
Posted

Oooh Robert and Alan. Handbags at dawn!!:lol:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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gordonhall

gordonhall

Posted
Posted

now now girls...

.

Barclays - £268 - Moneyclaim

Capital One - £172 - Moneyclaim

Abbey (2nd claim) - Moneyclaim

---------------------------------------------------

 

HSBC - £2164.46- PAID IN FULL

MBNA - £471 - PAID IN FULL

NatWest - £307 - PAID IN FULL

Abbey Business - £314.15 - PAID IN FULL

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  • 1 month later...
paulwlton

paulwlton

Posted
Posted

Alan, are you still chasing this up as my claim is the same. I sent my lba off 14 days ago, so basicaly its action time, but i'm not sure now after reading you're thread, should i apply for a set aside with a N244 court form and go down that route or carry on with MCOL. any advice.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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paulwlton

paulwlton

Posted
Posted

Judgement was entered against me in 1998, i am disputing it now on the basis that i have just found out through the recent oft report that it was made up with unlawful charges, i have been paying this debt on a monthly basis and i beleive ccjs are not time barred, that would be my reason for a set aside.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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paulwlton

paulwlton

Posted
Posted

So basicaly i have to convince the judge that the charges that are incorparated whitin this debt are unlawful. Well i have got very good arguments to back my claim up.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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alanfromderby

alanfromderby

Posted
  • Author
Posted

I have not chased this up as yet, really I have not had the time to go through the DPA stuff from A&L. Once I have done that - probably after my holiday (so won't be until September), I will move this on.

 

In the end I think this will be a case of working out the amount of unlawful charges, then using that as leverage for a considerably reduced settlement figure.

 

 

 

 

 

 

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  • 12 years later...
alanfromderby

alanfromderby

Posted
  • Author
Posted

This topic was closed on 2019-03-08.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

 

 

 

 

 

 

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