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I'm having an issue logging into my CAG Webmail account.

 

At first, I wasn't 100% sure i'd ever paid for one, but on attempting to register it said the name was already taken. To the best of my knowledge, I am the only person that would ever use the username I chose.

 

I won't post the full address to avoid spam bots picking it up, but it would be the same as my username on here, and would have had consumeractiongroup.co.uk as the domain.

 

I did send a message via the technical help form a few days ago, but have yet to recieve even an aknowledgement that the message has been recieved.


Abbey - All charges refunded / Barclarcard - Paid in full / MBNA - Paid In Full / Abbey Credit Card - Paid In Full / Carphone Warehouse - Paid In Full, and contract terminated / PayPal - Enforcement action stopped, and account closed / Fasthosts - Account Closed / 1and1 Internet - Enforcement action stopped, and account closed. Debt free as of 2012

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I've alerted webmaster about this.


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks


Abbey - All charges refunded / Barclarcard - Paid in full / MBNA - Paid In Full / Abbey Credit Card - Paid In Full / Carphone Warehouse - Paid In Full, and contract terminated / PayPal - Enforcement action stopped, and account closed / Fasthosts - Account Closed / 1and1 Internet - Enforcement action stopped, and account closed. Debt free as of 2012

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Hi

 

I will bring this to the attention of webmaster.


If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Oh Caro beat me to it :lol:


If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Oh Caro beat me to it :lol:

 

Too slow! :-D


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi csc2ya

 

Sorry you haven't had any help with this yet, I will see if I can raise this issue for you so please be patient.

 

Have you previously been able to login to CAG webmail before this recent issue?


How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Im to slow as well


How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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I've checked our mail server, and there's no sign of a csc2ya@ account. I can guess at why it's telling you you can't register (because the username already exists) though. The way the current registration system was written, the username is reserved for you as soon as you begin the registration process - even if you don't complete it. Perhaps in the past you started to register for an email address, but changed your mind? (or else it's a coincidence and someone else tried to register this username)

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I must have never actually completed the registration then. Now I think of it, I believe I was having problems with my bank account when I tried to register it, and the payment was declined.

 

Is there any way of having the username released so that I can register it?


Abbey - All charges refunded / Barclarcard - Paid in full / MBNA - Paid In Full / Abbey Credit Card - Paid In Full / Carphone Warehouse - Paid In Full, and contract terminated / PayPal - Enforcement action stopped, and account closed / Fasthosts - Account Closed / 1and1 Internet - Enforcement action stopped, and account closed. Debt free as of 2012

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Yep sure, I've removed those old registrations from the system

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Thanks....I've now paid and had an e-mail confirming the address should now be active....however, the webmail client says the username or password is incorrect.

 

I've copied and pasted the login from the new account e-mail to ensure i'm not making a typo,but it still says the login or pass is wrong.


Abbey - All charges refunded / Barclarcard - Paid in full / MBNA - Paid In Full / Abbey Credit Card - Paid In Full / Carphone Warehouse - Paid In Full, and contract terminated / PayPal - Enforcement action stopped, and account closed / Fasthosts - Account Closed / 1and1 Internet - Enforcement action stopped, and account closed. Debt free as of 2012

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Try it now? Can take half an hour or so for it to activate

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Yep...it's working now:-D. Thanks


Abbey - All charges refunded / Barclarcard - Paid in full / MBNA - Paid In Full / Abbey Credit Card - Paid In Full / Carphone Warehouse - Paid In Full, and contract terminated / PayPal - Enforcement action stopped, and account closed / Fasthosts - Account Closed / 1and1 Internet - Enforcement action stopped, and account closed. Debt free as of 2012

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Hi, apols for the thread hijack, but I can't login to webmail either. I just repeatedly get a message saying "unknown user", but no options to do anything else.

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