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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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problems with ebay


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i have major issue with ebay myself.

 

on the 7th i bought an ipod 160 gb.

 

on there it says seller refurb and hen had put loads of new parts.

 

so i get it and it wont work

 

it says corrupted and error message when plugged in

it wont sycronise my music and keeps saying error message when i try to restore on my pc

wont let me basically useless.

 

and its been in box all this time almost three weeks.

i have tried everything.

 

the seller told me downloaded new i tunes that should work.

spent weeks emailing him but it hasn't worked.

even tried i have and tried it on other computer.

 

problem is seller has been denying it was not working

and saying i wot get refund

 

he got a bit snotty when i opened a case

 

he constantly blames it on my pc

 

but any issue so i know its not problem.

 

its dragged on two weeks and i still haven't had a resolution.

 

then earlier i got email from head office saying i should find someone to fix it

and that made me very angry

 

i spent all that money on it and i am supposed to just fix it

but the way i see it i bought and it doesn't work why should i fix it.

 

if i had wanted to buy one that needed to fix it would have only cost a few pounds.

 

i bought it for it to work and it didn't at all.

 

i have sent long email about sale of good acts and it not being fit for purpose.

and that i should be entitled to a refund repair or replacement.

 

my main issue is i feel i have been lied to

because the seller said stuff in the description

he said it was seller refurb

and lots of new parts and

 

i buy it for that reason and it doesn't work

and i feel like the seller is laughing

he gets my money and i get heap of junk i can't use.

 

i have use ebay for years but i am really upset bout the whole thing

i have to wait 48 hours for their verdict

but if seller had accepted responsibility

and said it was his fault in the first place

it would have been sorted out quicker.

 

any advice can't see this one going my way personally.

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I've had an issue with them AND Paypal.

 

I paid a seller for 2 wardrobes in December.

 

He kept promising delivery and still nothing.

 

I tried to get my money back and they tell me I'm past the 45 days (for Paypal to resolve it)

and it's only 30 days now with Ebay

 

I've got onto Natwest as I paid with my debit card

and they're hopeful THEY can refund it.

Not that they should have to.

 

Ebay need to start coming down on rip-off merchants a lot harder than they do.

If you get no joy (though you're well within the timespan) then get onto your card issuer instead.

Good luck. It really isn't good enough.

Lynda~:-x

Edited by Minkiesmum
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Hi and welcome to CAG

 

I assume you have used Ebays resolution centre to solve this issue. Do you have a cut off date before you can escalate the problem? If that date has passed, escalate and do not refer to the seller anymore.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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It's very important with EBay that you start your complaint as soon as possible, which you have done. Just be patient and see the process through.

 

When you write to EBay, try to break your text into paragraphs, because that makes it much easier to read, and therefore more inclined to listen to you.

 

Unfortunately, the only way to be sure when buying items like this is to go to a real shop, where you get personal service and a proper guarantee in case of any faults!

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Hello Emma,

 

eBay Customer Service is getting in touch with you about the iPod (item 151223678394) that you have purchased from "thecatalogueman1980." I'm sorry to hear that you are having an issue with this transaction. My name is John and I'm here to make sure that this issue will be resolve.

 

In order to review all aspects of this case, we’ll need a little more time to investigate before we can take the appropriate action.

 

At this point, we kindly ask you if you are now happy with the item as you have stated that one of your relative will look in to it to try to fix it.

 

I have therefore placed the case on hold for 3 days to wait for your response regarding the item condition.

 

We apologise for the delay and we sincerely appreciate your patience regarding this matter.

 

as you can imagine it has made me mad because they have not listened to what the seller or me has said the seller even forwarded pictures i took of what it was doing on the ipod and i tunes i took loads of pics as the seller requested it. its useless but i cant believe ebay they had the cheek to ask me to get someone to fix it. i had to email and say all the issues and i cannot use . and then a seperate long one about my rights under the sale of goods act stating my rights just to remind them just been a nightmare for me

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Unusual for Ebay to say that. I suspect they have got the wrong end of the stick. I think you should contact them again and set the record straight.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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but i don't know if i would get me money back as i did get the goods but it is useless and cant use. i will try and find out if i can claim anything back. my mum aages ago bought ipods online and we got a letter from the home office saying they were counterfit and she did eventually get her money back lol. i willl try find out if there is anything i can do through them. its worth trying.'

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i emailed telling them all problem with it and all things i have tried and other computers to try fix i but that its n he box it came in in a drawer i cannot get it too work i also said i couldn't fix it myself as i am hopeless sand don't have any friends or family who could fix it. i said i could send it away to some websites online to fix but i could be faced for a bill to get it working more than i paid for it just for 160gb of new hard it would be at least 100 pounds and if it needs more it will work out more expensive than i paid for the ipod and something i cannot afford to pay as well. i do think that as well but it did annoy me at same time seems a bit daft of them

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They have definitely got the wrong end. You should state clearly that the item is faulty and the seller is not complying under the sale of goods act. You also wish to return the faulty item at the sellers expense as allowed under the distance selling regulations. You also want a full refund of purchase price and any postage costs you incurred.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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just to let you know after me sending email about sale of good act 1979 ebay have taken my side and ill be getting full refund so i feel very relieved because the seller didn't accept refunds i wasn't sure if ebay would give me a refund. two half weeks of stress gone hurrah. got to send it to the seller in nine days.

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Excellent! Ebay usually err on the side of the buyer. Just ensure you sent the goods back ASAP so that the seller can't complain.

 

I would also ensure you weigh the package and send it back by trackable means (signed for or special delivery)

 

I have seen where someone has said they got an empty box. Once the money is in your paypal account, move it out (just in case)

 

Make sure you warn other buyers about the conduct of the seller and ensure he doesn't give you negative rep as well.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Hello Emma,

 

Thank you for getting in touch with eBay Customer Service regarding the iPod (item 151223678394) you purchased from "thecatalogueman1980". I understand and am sorry to hear that you had a difficulties in resolving the matter with your seller, please know that I am genuinely interested in helping you arrive at a satisfactory resolution to your concern.

 

Before we go on, a copy of this email has been sent to both your eBay messages and the registered email address on your eBay account. However, the attachment that is referred to is only accessible from your registered email account.

 

You will receive a full refund within 24 hours to the PayPal account you used to purchase the item. Should there be any delays, rest assured that you will receive your refund. Expect that you will receive an automatic email from PayPal to notify you that funds have been received. If in case you used a credit card account in paying this item, please understand that there is also a possibility that the refund will be redirected to that account.

 

CUSTOMER INSTRUCTIONS

We ask that you print the attached postage label and bring it along with your item to your local post office within the next 9 days. From there Parcel Force will collect the parcel and deliver it back to the seller. Please also ensure that you retain your proof of posting certificate should it be needed.

 

Please ensure that the attached label is securely fixed to your parcel. If the barcode is not visible, and the label is not fixed securely, the parcel may be refused at the Post Office branch.

 

Once you have posted the item you will then need to come back to the Resolution Centre and add the tracking number from your label onto the case using the steps below.

 

Once we can verify that the item has been successfully delivered to your seller we will close the claim and issue you a refund to your PayPal account.

 

If you do not bring the item to be posted within the next 9 days we will not be able to issue you with a refund for this case. It is very important that you ensure that this item, along with the postage label, is brought to your local post office for posting within the time given.

 

I trust this information is helpful and I wish you could finally return the item so that we could assist you next on getting your money back. Thank you in advance for your cooperation, patience and understanding for the whole process.

 

Kind regards,

 

Bridget Carthy

eBay Customer Service

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