Jump to content


Faulty appliance delivered by Currys.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2673 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Washing machine delivered late afternoon today.

 

Guy removed the old one and plumbed and plugged in the new one.

 

He said it was ready to go, so I assumed he'd switched it on and off to confirm this to himself.

 

Once he'd left I tried it but there's no power whatsoever.

 

I've changed the fuse but it's not that.

 

I'll be on the phone first thing tomorrow, but what are my rights? Surely I'll get a replacement?

 

They can't have the brass neck to to take it away to repair or order a new part when it's not worked from the word go?

 

Any advice or experience like this from Currys from anyone?

Link to post
Share on other sites

Assume nothing.

Check it yourself, unless you need an adult to do it for you?

Once checked if it still fails to work, then by all means, give them a bell and have them come back out and check it, if it is faulty then

a replacement would be the minimum to expect.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

complete replacement not a repair!!

 

do some basic checks first mind

like plug another device into the same power socket to check its not a dead power trip.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

They will try to take it away for repair.

 

Firmly tell them no!

 

Under soga they must give you a replacement or refund.

 

I had similar dealings with currys and only a letter to head office solved it, so don't bother speaking to the store where you bought it.

 

Also take the serial number down in case they try to flog you the same machine after they fix it.

 

One more thing,

even if the machine comes wrapped,

check the back panel screws; if there's any sign of them being damaged, reject it.

 

It's quite easy to spot:

if the machine has come straight from the factory the screws will look brand new, without any damage to the pozi recess in the head.

 

When these machines are repaired they're opened by hand, thus damaging the screws head.

 

I see more and more repaired appliances sold as new when in fact they've been refurbished.

But definitely this is a case of refund/replacement under soga.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...