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    • 1st it is not a fine  2nd a DCA is NOT A BAILIFF and have  ZERO powers on any debt, regardless upon it's type.   until/unless you receive a letter of claim pers i'd simply ignore everything now for either speculative invoice (i believe there are two?)    
    • is there a 90dec action cut off gas tap safety lever by the side of the one you believe is yours and can you get to it?   dx  
    • @dx100ukIt just moved less than decimals because we briefly used hot water, while the other one increased by 3m^3.   So, how should I proceed? Do I just call EON and make them aware? How will the charge or refund me if they do not know the initial number for the meter (the one 1 year ago in the meter I should have been reading)?   Thanks!
    • Alright great appreciate the quick response/advice will send it asap, when you say keep it very wide do you mean don't limit this part of the SAR?   "Please note that I require disclosure of any personal data which you hold on me for the entire period of my dealings with you."   Will update when I hear something back,   Thanks.  
    • Has there ever been any success stries re chargeback with BOS? How much hope do I have? I wrote to FOS and to the bank again requesting a chargeback in writing too. 
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
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      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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I would be grateful for some advice on this, as I have been reading around UKPC Parking charges and seem to be getting a mixed message as how to proceed.

 

 

Yesterday I parked in a multi-storey shopping centre, in what I thought was a free space. I paid the ticket in a machine and returned to find a Parking Charge notice stuck to the windscreen.

 

 

I realised, having read the notice that I was parked in a permit only space. There was a sign which I had not seen, on the wall behind saying that it was a permit space but with a car full of children, I had not noticed.

 

 

The penalty is £100, reduced to £60 within 14 days.

 

 

Surely if they don't want to catch you out, they should make these spaces look more clearly different from the rest??

 

 

Should I contest, on the grounds of inadequate signage, or completely ignore this?

 

 

Please help - I do not have a spare £100 or even £60 and paid my parking fee in good faith!

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Hi don't ignore. Can you give more detail. Was the notice put onthe car while you went to buy the ticket?

Can you get photos of the signs?

Keep the ticket you purchased ... That is proof.

Do NOT write or ring them.

They will write to you as the KEEPER, they do not know who was driving and that is the way we need it at the moment.

 

Other CAGGERS will advise and form you defence.

Don't worry. Keep all letters and make a note of the day they arrive

Good Luck

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Thank you for replying.

 

 

It was a multi-storey - you collect a ticket at the barrier as you drive in. I then paid the ticket before returning to the car. You cannot get out of the car park without putting the ticket in to lift the barrier.

 

 

I didn't photograph the sign. It is possible that I could do this but I live 30 odd miles away so is it worth the petrol?

 

 

Having read some posts, I was wondering whether I should write to the Customer Service department of the shopping centre and say that it is unreasonable. As a visitor to the town I wasn't used to the car park etc etc which is after all the truth! It is the main shopping centre in the town -I'm not sure that they will care?

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who owns the car park? Is it a single store or a retail development. The former are better to deal with in getting ridiculous tickets cancelled as the likes of British Land and similar developers cant be bothered and cause upset to their tenants by hiring these people.

Basically, has you parking caused anyone a loss? The answer is most likely no and certainly UKPC havent been caused a loss as they are just agents of the owner, who likewise has your money for parking so the only person who could possibly claim a loss is the person who rents the space and if they were denied the opportunity to park there I'm sure they would have told you in no uncertain terms.

Wait for a notice to keeper to come through the post. this has to be between 28 and 56 days after the placing of the ticket on the screen, any other time and it is not compliant with the law and damages any claim made against you. IF you get that letter (not all parking co's bother) come back here for the wording of an appeal against the charge, the company has to consider it and if they reject your appeal (they almost always will) they are obliged to give you a POPLA reference code so you may appeal to an independent adjudicator.

Dont worry about it, it is not anything official.

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As to who owns the land, I'm not sure. It is the Eden Shopping centre, High Wycombe. I think it's an old car park that has been modernised as it was built for Sainsbury's in the 70's and then changed purpose when shopping centre built. If you look on the website it says they're managed by Savills commercial.

 

 

Is it better to wait for the notice, than to contest immediately?

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Is it better to wait for the notice, than to contest immediately?

 

Yes.

As ericsbrother says , wait for the notice to keeper.

Which may not come...

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Will trust the advice and wait! Have to admit the impulse is to act straight away but that's probably what they rely upon to for people to blame themselves and hand over the money, relieved to be paying £60 instead of £100.

 

 

The Eden centre indeed. Big misnomer.

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  • 1 month later...

Hello hope you can advise me as to what to do now,

 

 

I have received a request for payment and now a final reminder. The Final Reminder says that the vehicle was "recorded on private property, as follows:

Parked in a permit space without displaying a valid permit. "

 

 

There is a photo of the car which I have not accessed.

 

 

I have a couple of days left - should I contest the charge? And on what grounds?

Edited by elsiecon
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OK, so they didnt send a notice to keeper to you, as this letter is within the time allowed then you should write to the parking co with an appeal. The appeal should be on the basis of inadequate signage so therefore no contract can be foremed. If they reject this then they should give you a POPLA code so you can appeal their decision to an independent adjudicator. Dont go into any detail and dont say you were the dirver,

simply say you are "appealing as the keeper of the vehicle against the charge notice dated the 18th feb (use any reference number on the original charge notice) and that your appeal is on the basis of inadequate and confusing signage meant that no contract could be offered for consideration by the motorist. If you do not accept my appeal then please frovide a POPLA code".

They will undoubtedly reject your appeal otherwise they dont earn a bean out of this parking lark but you should get the code. No code means they cannot pursue you any further and a complaint to their trade asssociation would then be in order.

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  • 1 month later...

Hello again,

 

 

I have been informed that as I had not provided "more information" the appeals process is complete and that their view is that the Parking Charge has been correctly issued and will not be waived. They then offer payment at "reduced rate" of 60 pounds, or appeal to POPLA.

 

 

There is a POPLA ref. no. at the top of the letter.

 

 

I had followed your previous advise , with wording as above.

 

 

What do I do next, please?

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Easy. You appeal to popla with a specific defence. Sit tight and someone will be around asap to give you the advice you need. just so you know, the PPC's will always reject your appeal. Otherwise theyd never make any money. They are simply cowboy clampers operating under a different guise.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Will trust the advice and wait! Have to admit the impulse is to act straight away but that's probably what they rely upon to for people to blame themselves and hand over the money, relieved to be paying £60 instead of £100.

 

 

The Eden centre indeed. Big misnomer.

relieved to be paying £60!,no chance if caggers can help you your paying nowt!.

trust us .

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Have you written to the boss of the BPA and complained that his members are deliberately ignoring the legislation and their code of practice by repeated REFUSING to supply the POPLA code upon rejection of your appeal. Point out that you are aware that UKPC are habitual offenders in this manner and demand to know what the BPA intends to do to sanction it errant members. you can also complain to the DVLA (copy to your MP) that UKPC are obtaining vehicle keeper details for fraudulent purposes as they have no intention of using the information for the purpose it has been obtained by their continual failure to adhere to indusrty codes of practice and the regulations of the PoFA 2012 and ask the DVLA what they are going to to to ensure compliance with the DPA and their regulations in this matter.

All a bit long-winded but if enough people get writing the DVLA and parliament will get fed up and withdraw the consent of parking co's to chase the owner of a vehicle for the driver's debt.

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