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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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UKPC poor signage


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I would be grateful for some advice on this, as I have been reading around UKPC Parking charges and seem to be getting a mixed message as how to proceed.

 

 

Yesterday I parked in a multi-storey shopping centre, in what I thought was a free space. I paid the ticket in a machine and returned to find a Parking Charge notice stuck to the windscreen.

 

 

I realised, having read the notice that I was parked in a permit only space. There was a sign which I had not seen, on the wall behind saying that it was a permit space but with a car full of children, I had not noticed.

 

 

The penalty is £100, reduced to £60 within 14 days.

 

 

Surely if they don't want to catch you out, they should make these spaces look more clearly different from the rest??

 

 

Should I contest, on the grounds of inadequate signage, or completely ignore this?

 

 

Please help - I do not have a spare £100 or even £60 and paid my parking fee in good faith!

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Hi don't ignore. Can you give more detail. Was the notice put onthe car while you went to buy the ticket?

Can you get photos of the signs?

Keep the ticket you purchased ... That is proof.

Do NOT write or ring them.

They will write to you as the KEEPER, they do not know who was driving and that is the way we need it at the moment.

 

Other CAGGERS will advise and form you defence.

Don't worry. Keep all letters and make a note of the day they arrive

Good Luck

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Thank you for replying.

 

 

It was a multi-storey - you collect a ticket at the barrier as you drive in. I then paid the ticket before returning to the car. You cannot get out of the car park without putting the ticket in to lift the barrier.

 

 

I didn't photograph the sign. It is possible that I could do this but I live 30 odd miles away so is it worth the petrol?

 

 

Having read some posts, I was wondering whether I should write to the Customer Service department of the shopping centre and say that it is unreasonable. As a visitor to the town I wasn't used to the car park etc etc which is after all the truth! It is the main shopping centre in the town -I'm not sure that they will care?

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who owns the car park? Is it a single store or a retail development. The former are better to deal with in getting ridiculous tickets cancelled as the likes of British Land and similar developers cant be bothered and cause upset to their tenants by hiring these people.

Basically, has you parking caused anyone a loss? The answer is most likely no and certainly UKPC havent been caused a loss as they are just agents of the owner, who likewise has your money for parking so the only person who could possibly claim a loss is the person who rents the space and if they were denied the opportunity to park there I'm sure they would have told you in no uncertain terms.

Wait for a notice to keeper to come through the post. this has to be between 28 and 56 days after the placing of the ticket on the screen, any other time and it is not compliant with the law and damages any claim made against you. IF you get that letter (not all parking co's bother) come back here for the wording of an appeal against the charge, the company has to consider it and if they reject your appeal (they almost always will) they are obliged to give you a POPLA reference code so you may appeal to an independent adjudicator.

Dont worry about it, it is not anything official.

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As to who owns the land, I'm not sure. It is the Eden Shopping centre, High Wycombe. I think it's an old car park that has been modernised as it was built for Sainsbury's in the 70's and then changed purpose when shopping centre built. If you look on the website it says they're managed by Savills commercial.

 

 

Is it better to wait for the notice, than to contest immediately?

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Is it better to wait for the notice, than to contest immediately?

 

Yes.

As ericsbrother says , wait for the notice to keeper.

Which may not come...

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Will trust the advice and wait! Have to admit the impulse is to act straight away but that's probably what they rely upon to for people to blame themselves and hand over the money, relieved to be paying £60 instead of £100.

 

 

The Eden centre indeed. Big misnomer.

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  • 1 month later...

Hello hope you can advise me as to what to do now,

 

 

I have received a request for payment and now a final reminder. The Final Reminder says that the vehicle was "recorded on private property, as follows:

Parked in a permit space without displaying a valid permit. "

 

 

There is a photo of the car which I have not accessed.

 

 

I have a couple of days left - should I contest the charge? And on what grounds?

Edited by elsiecon
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OK, so they didnt send a notice to keeper to you, as this letter is within the time allowed then you should write to the parking co with an appeal. The appeal should be on the basis of inadequate signage so therefore no contract can be foremed. If they reject this then they should give you a POPLA code so you can appeal their decision to an independent adjudicator. Dont go into any detail and dont say you were the dirver,

simply say you are "appealing as the keeper of the vehicle against the charge notice dated the 18th feb (use any reference number on the original charge notice) and that your appeal is on the basis of inadequate and confusing signage meant that no contract could be offered for consideration by the motorist. If you do not accept my appeal then please frovide a POPLA code".

They will undoubtedly reject your appeal otherwise they dont earn a bean out of this parking lark but you should get the code. No code means they cannot pursue you any further and a complaint to their trade asssociation would then be in order.

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  • 1 month later...

Hello again,

 

 

I have been informed that as I had not provided "more information" the appeals process is complete and that their view is that the Parking Charge has been correctly issued and will not be waived. They then offer payment at "reduced rate" of 60 pounds, or appeal to POPLA.

 

 

There is a POPLA ref. no. at the top of the letter.

 

 

I had followed your previous advise , with wording as above.

 

 

What do I do next, please?

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Easy. You appeal to popla with a specific defence. Sit tight and someone will be around asap to give you the advice you need. just so you know, the PPC's will always reject your appeal. Otherwise theyd never make any money. They are simply cowboy clampers operating under a different guise.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Will trust the advice and wait! Have to admit the impulse is to act straight away but that's probably what they rely upon to for people to blame themselves and hand over the money, relieved to be paying £60 instead of £100.

 

 

The Eden centre indeed. Big misnomer.

relieved to be paying £60!,no chance if caggers can help you your paying nowt!.

trust us .

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Have you written to the boss of the BPA and complained that his members are deliberately ignoring the legislation and their code of practice by repeated REFUSING to supply the POPLA code upon rejection of your appeal. Point out that you are aware that UKPC are habitual offenders in this manner and demand to know what the BPA intends to do to sanction it errant members. you can also complain to the DVLA (copy to your MP) that UKPC are obtaining vehicle keeper details for fraudulent purposes as they have no intention of using the information for the purpose it has been obtained by their continual failure to adhere to indusrty codes of practice and the regulations of the PoFA 2012 and ask the DVLA what they are going to to to ensure compliance with the DPA and their regulations in this matter.

All a bit long-winded but if enough people get writing the DVLA and parliament will get fed up and withdraw the consent of parking co's to chase the owner of a vehicle for the driver's debt.

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