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Robinson Way - unknown debt - Ex RBS Style Card


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The FCA is the body to complain to.

 

The FCA don't deal with consumer complaints directly and advise to go to FOS. http://www.fca.org.uk/consumers/complaints-and-compensation/how-to-complain

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The FCA TO REGISTER A COMPLAINT, THE FOS TO ADJUDICATE ON COMPLAINTS.

 

If people don't complain nothing will change!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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http://www.consumeractiongroup.co.uk/forum/showthread.php?387363-You-know-nothing-of-the-Debt-Prove-It-(Updated-21.04.2014)

 

Link to prove it letter.

 

I dont think anyone should be using letters where references to the OFT are still included. All the new references to the FCA Consumer Guide is in the letter above.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Has an explanation of the alleged debt been made by Hoist or RW in writing?

If not then the prove it letter is the right course.

You can address it directly to Mr Najib Nathoo the boss at Hoist.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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http://www.consumeractiongroup.co.uk/forum/showthread.php?387363-You-know-nothing-of-the-Debt-Prove-It-(Updated-21.04.2014)

 

Link to prove it letter.

 

I dont think anyone should be using letters where references to the OFT are still included. All the new references to the FCA Consumer Guide is in the letter above.

 

If I understand things correctly, your complaint is apparently almost resolved if so, then you do not need send the letter above. You could write to the company and ask if your complaint has been upheld in its entirety. If they dont respond or confirm then perhaps ask the FOS if they could deal with that on your behalf.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 4 years later...

Oh my god!

Have come across this thread

https://www.consumeractiongroup.co.uk/forum/showthread.php?418009-Robinson-Way-unknown-debt&p=5143435#post5143435

due to receiving a letter from them today for £3863.07!!!!!!!!

 

Apparently for (Ex Blackhorse)???

 

The only thing I can think of is something to do with a Lloyds Bank Account which I have never had!!!

 

I have recently had to deal with debt collectors as my ex left me with debts that had nothing to do with me only in name

- just wondering if it is some kind of gateway to then opening up a linked person for someone else who owes the debt as my EX DID have a Lloyds account many many years ago (20!)

 

There is absolutely no way I owe anyone this amount of money!!!!

 

My first reaction is to ignore.

 

On a side note I haven't looked to see how old this thread is

- however, it has made meel sooooooo much better to have read responses and be a keyboard warrior about it!!!!

 

Still married to a serial borrower/tax dodger/no scruples bloke :(

Edited by dx100uk
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start a new thread

this thread is 4yrs old

now closed to stop newbie bumpings

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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