Rossendales CTAX - phantom levy + Van Attendance Fees - help

[Transit Man]

Hi everyone just new to this site and hoping you can help me out

 

I have a liabilty order for approx £500 unpaid council tax from a couple of years

 

I have had two arrangements with the council to pay it off in instalments

 

i have defaulted on both of them ( I know I have been stupid )

 

I then had a change of employment with consideribily less money

 

the council handed this to Rossendales

 

I then had an arrangement with them which again I have defaulted on

reason being all of my wages pay the mortgage

and we live on my wifes part time job wages which is not a lot.

 

Yesterday Monday night my wife went upstairs and

 

brought a letter that had been posted through the door

no knock or ring of the bell saying

 

I now owe £642.30 which needs to be paid in full and he will collect in 24 hours

 

its now Tuesday and he has not been

 

I am past my self with worry and me and the wife as you imagine are not exactly on speaking terms

 

I was reading threads that said the council will take the debt back

 

I phoned them up today and and pleaded my case and spoke to the recovery section

and they are not moving just saying contact the baliff direct I have nothing and he wants the lot in full.

 

One thing the council did tell me was they had a levy charge

they have never been in the house

and they wont get in

 

all I can think ov is the first time he came he spoke to my wife who was getting into my daughters car

they must have put a levy on but all the bailiff told my wife was to contact him

also they told me there was a van charge

 

I was sitting watching tv no van pullef up

and he must of sneaked up the drive as not to be seen to post that letter

[dx100uk]

if you have no levy notice listing any goods/car

there can be no levy charge

without a levy - there can be no van fee.

 

must admit, quite usual for the rossers.

 

you can continue to pay the council directly

they cant stop that

just ignore the bailiff.

do not let him in

no matter what trick he tries to pull.

 

get these done...

 

if you can pay you should be paying the council

direct via your internet banking site

never ever pay a bailiff.

.

Here is something to be getting on with. First of all establish from the Council how much was owing etc You need to speak to someone at the Council and ask the following questions:

1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

8 - the dates & amounts of any payments

.

Next you need to send off for a breakdown of the charges the Bailiff applied. Here's an example, use and adapt at will and best sent initially by email backed up by a copy in the post.

.

"From:

My Name

My Address

.

To:

Acme Bailiff Co

Bailiff House

.

Ref: Account No: 123456

.

Dear Sir

.

With reference to the above account, Can you please provide me with a breakdown of the charges.

.

This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.

e - the date of the Certification.

.

This is not a Subject Access Request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.

.

I require this information within 14 days.

.

Yours faithfully

.

Ripped off customer"

.

[Transit Man]

Hi I can definatley say I have no levy list and they have not been in house and I only have one liability order and that is for my current address I will phone council today and they will hopefully furnish me with all of the other answers to your questions thanks will post when I have the info

[dx100uk]

and the bailiff letter

 

dx

[Transit Man]

Thanks dx for the info

 

I have been too busy at work to phone the council

 

i really have no lunch break to get the info you told me to get

 

I will have a go tommorow again to get bits and post them on here

 

is that ok to do

 

you also say baiiff letter what do you mean?.

 

I drive a works van I have stopped bringing it home incase they put a levy on that can they do this?.

would hate to explain this to the boss

 

still not visited again hope he does not come tonight got my grandaughter stopping over.

 

I read a lot on these threads about vunreable people

 

I suffer from high blood pressure which is controlled this is causing lots of stress and possibly driving up my blood pressure

which could lead to heart attack

 

my wife also suffers the same do you think we would come into this catogerie my blood pressure is well documented with my doctor.

 

Is this worth talking to the council about to have it returned back to them?

 

Thanks aain I just cant wait to get it all sorted and have a decent nights sleep

[dx100uk]

I take it you didn't actually read post 2 then?

 

there are two letters their

one for the council

 

one for the bailiffs

 

or emails ...

 

you should have dealt with this.

 

works vans are exempt.

as they are not 'yours'

 

you cant be that worried..

 

dx

 

 

you could have sent the council an email

 

as well as the bailiff company.

[Transit Man]

Hi dx

Ok all sorted I have used what you sent me

one is sitting in the Councils inn box with an automated confirmation of receipt

 

have also sent e mail to rossendales at enquiries@ rossendales.com from their website

no confirmation of receipt from them

 

I will get letters off in the post with a recorded delivery so I obtain signature of receipt

I am genuinley terrified and 100% bothered thanks for all of your help.

 

There is also a complaints e mail address dont know whether to sent one to this e mail too.

[dx100uk]

hey no sweat

 

there are numerous threads on here regarding

these bailiffs charging fees they have no legal right to levy.

 

sadly as can be seen here you have been had

no levy, no van fee end of

 

no excuse

 

then that points me toward what other underhand stuff has happened

 

this is why we always say PAY THE COUNCIL

 

never ever the bailiffs on CTAX debts..never

 

if you LEGALLY owe them fees

then they can collect them from the council

after you have got them AGREED by the council

and paid those to them too.

 

as it stands rossers have had £120? more out of you already...

 

dx

[Transit Man]

Hi dx

The Bailiff company sent a reply to the e mail and answered the questions

A-They have supplied dates and times of visits ( although nobody in our household knows of the second visit no letter knock at door no conversations.

B- Reason not answered. (the first time he spoke to my wife on the drive but this is not documented)

C- They supplied the names of the two bailiffs that attended ( although my computer will not let me check on the hmcs website to see if they are certified won't load page.

D- They supplied the name of the courts where registered.

E- They supplied the dates of there registrations.

F- My input although they have sent the above details they have put the wrong name of the creditor

who i owe a few hundred miles away

also when we had the third visit (letter)

the time they are suppost to have visited is invalid

not such a time exists even on the 24 hour clock

he has charged a levy fee and a van fee

 

as i have said we have no such list

have never been left one and

they have never ever been in the house

and will never get in

 

how do i stand on my input

 

how many times do they visit before they hand it back

 

do the first two visits count as they have been charged but i dispute one of them

or is it two more visits after the (first)

 

we want you to pay it all now if you get my meaning

 

there is also two other questions but my head is all over the place

and can't think of them as yet no notification from the creditor in reply to my e mail and questions.

[matt v atos]

What about the breakdown of charges You asked for!

[Transit Man]

First visit £24.50,

2nd visit £18.00 ( £42.50 )

then enforcement bailiff levy fee £41.00 and

van attendance £110.00 (£151.00 )

 

so all together £193.50 they did not say what they had a levy on

[matt v atos]

Post 2 if you have no levy notice listing any goods/car

there can be no levy charge

without a levy - there can be no van fee.

[Transit Man]

Is it worth asking what it's for or will they make something up

also what if they have put a levy on my neighbours car

and what about the wording in the post you first replied too

 

does that have any legal standing saying it's wrong creditor once again thanks for your reply

[dx100uk]

if YOU do nOT have a copy of the levy signed and dated by at least him & poss you

 

there is no levy

 

end of!!

 

dx

[Transit Man]

Thanks dx

 

wonder if its worth making contact with the creditor again

and tell them there is no levy list been issued a

nd there contractors are making up fradulant claim charging excesive rates

and causing undue stress, and

 

ask them to ask there contractors to prove they are in receipt of a levy signed by both parties

and to foward a copy of signatorys them

and me which I know they have not once again it is a fradulant act to forge somones signature.

[dx100uk]

not sure on the requirement your sig bit sorry.

 

but you must certainly be served with a levy list and ideally should sign it.

 

the council are responsible for the actions of the bailiffs they employ.

 

dx

[wonkeydonkey]

If they have levied on a car not belonging to you and then decide to remove it without checking with the DVLA to ownership then they are in very hot water.

 

Do as dx suggests...work out an affordable and sustainable repayment plan make sure you have the correct years reference number and start to make regular payments direct to the council online.

 

You should also send a complaint to the Council advising them that due to their appointed agent not being forthcoming with evidence to the charges they have applied to your account you will be making all future payments direct to them of £x on Xdate each week/fortnight/month and these payments will take into consideration fees for the first visit of £24.50 until such time they can show evidence to having made the alleged 2nd visit.

[wonkeydonkey]

PS ...yes you need to ask them for evidence of the goods allegedly levied upon by their bailiff along with the date and time this alleged levy took place.

[Transit Man]

Thanks for the info wonkey donkey

 

Regarding vehicle

my daughters car was on the drive when the first Bailiff visited

it may have been parked on the drive when the supposdley second visit happened

the car is owned by her and the V5 is in her name

but i am a named driver on her insurance

does or will this present a problem??

i never really drive it i am just on it to get her insurance prices reasonable

 

I will send an e mail to the Bailiff company requesting for evidence of what they have levied also date and time etc do that tonight.

 

Also will draft a complaints letter to the Council what you stated and letting them know i will be paying x every x and will be paying via there online payment system.

 

You mention Baliff company not being forthcoming with charges

they did send prices these are in post 8

but dispute visit 2 and then the 3rd visit (posted letter )

they have levy and van charge

there was no car on the drive at this time date or visit

so will i be correct in saying not forthcoming

or shall i wait and see if i get a reply form Bailiff company first

and then write to the council.

[Transit Man]

Could you please answer a question please

 

does an enforcement bailiff have more powers than a normal bailiff

 

or are they the same just worded diffrently to make you more scared

 

and what about letting them in

 

do you still refuse entry or

 

do they just break in.

[zydeco]

1st call, 2nd call, collection, enforcement, loo inspector, ... bailiffs they're all the same.

these companies like to give them 'scary' names to put pressure on you. Although 1st. visit bailiff sometimes means the tea boy popped a letter through your door.

[Transit Man]

Hi can anybody give me some guidance on the following points please as i am really starting to worry.

 

1- Second visit they say some one did attend and possibly spoke to someone

dont want to put anything more here don't know who's reading the posts if you know what i mean,

they could not have there is only me and the wife in the house at this time nobody else

but they say he spoke to someone.

 

What is the way forward with this please???

 

2- They have also sent over what they have levied

it does not belong to me but it has 4 wheels,

and i don't own one and they have not been in the house.

 

What is the way forward on this please???

 

They are also saying it's in the hands of the Bailiff and are saying to contact him.

 

3- Now they have sent documented proof ( that is wrong )

is it now time to make that complaint direct to the council a

nd attach everyting and also a hard copy posted to them recorded delivery

and tell them i am dealing with them direct???

 

and paying x on x.

 

 

Any advice will be greatly appreciated

[dx100uk]

1. all bailiffs im sure have GPS now

you need to see the proof

lost count of the times rossers have pulled this stunt.

 

2. if the car is not yours, the levy is invalid.

 

so that makes the levy fee and the van fee U/S.

 

looks like you might owe the £42.50 which you should [eventually ] pay to the council

along with the total of any LO's the council have informed you of.

 

you have got that list haven't you?

 

dx

[Transit Man]

Thanks for the info dx the letter i sent off to the council requesting all of the info has still not been returned but they have 14 days as per what i sent them that is correct isint it??

 

So when they return the info i think it's time to contact the council again with the eveidence they have issued an invalid levy and the second visit disputed.

 

Then do as wonkey donkey said on the 7th make a complaint to them outlining what there contactors have done and a sustainable payment plan to them saying i will now only deal with them and pay x every x and stick to it.

 

Do i have any obligations to anyone regarding wrong goods listed??

[dx100uk]

you could email or phone the council for the lo info

 

dx