Jump to content


NCP & Ringo misstagged payment


I-Spy
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2869 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have an interesting issue with NCP at the moment and a PCN issued for a car park run on behalf of the train company Greater Anglia.

 

I use this car park from time to time and pay using the Ringo App on my iPhone,

 

have used it for several years and had no problem until now.

 

I recently used it to pay,

all fine,

but what I didn't notice is that the App issued the ticket to a car I no longer owned

even though the day before it issued a ticket correctly to my current car.

 

The old car was deleted from my account but for some reason it has re-appeared.

It isn't very clear when the electronic confirmation appears to verify you have paid which vehicle it is for so easy to miss.

 

subsequently I have received a penalty notice for parking with out payment even though technically i have paid NCP.

 

I am arguing that this is an administrative error and that there is intention to pay,

and payment has been recieved. NCP are rejecting that claim.

Any ideas anybody???

Link to post
Share on other sites

Ask them for a popla code. Then tell popla. back it up with proof of payment and NCP are out of luck.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Thanks for swift reply Renegadeimp, i'm not familiar with a POPLA code and why that would help?

I have proof of payment through VISA and the RingGo payment service so that's no prob.

Thx

Link to post
Share on other sites

Popla is the appeals body. When they reject your reason ( all ppc's reject it. Otherwise theyd make no money), they should send a popla code with the rejection letter. You then appeal to popla using specific reasoning.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

You made first appeal, they rejected it. They have to issue a POPLA no. to you.

This is an "independant appeal process, which will uphold your appeal because you have paid. This will cost NCP £29-50. RESULT

Link to post
Share on other sites

don't forget also

it is NOT a penalty notice...

 

as you say in post 1

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

On their letter of rejection to you they should have told you of your right to appeal their decision to POPLA and provided a reference code. If they fail to do so they are limited by law in trying to collect any supposed debt from the driver, not the keeper of the vehicle. If thye havent given you this ref code then you amy make a complaint to the governing body, the BPA and to POPLA for their failure to adhere to the regulations they are bound by.

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...