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Petlog Microchips


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On 20th August I sent a change of ownership document and a cheque for a microchip collar tab to Petlog. Since then I tried to ring them, but was put on hold for 30 minutes.

Eventually I got through to Canada and there wasn't any record of my notification or cheque but they would convey my message to UK.

 

My cheque was cashed on 23/11/2013 and I have emailed them twice since then.

 

I would like to know if my details have been added to my pet's information and when I will receive the collar tag - but nothing back.

 

There is a contact form on their website which I’ve tried to use, but they have a security phrase. I’ve had 8 attempts at this but it keeps coming up as incorrect – I don’t think I’ve typed it wrongly for 8 times.

 

There is a phone number but I'm not having much success getting through.

Abbey
- Data Protection Act (S.A.R - (Subject Access Request)) sent 15th July 2006

received usual Microfiche arguement and some statements

20th July - Microfiche letter sent

 

Nat West
- Data Protection Act (S.A.R - (Subject Access Request)) letter sent 10/07/06

 

Halifax Card Services
(Currently still open) - Data Protection Act (S.A.R - (Subject Access Request)) letter sent 19/07/06

Rcvd letter from HBOS plc - Thanking me for specific info - but request for info relating to manual info under no stat req to record this info?"

 

 

 

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  • 2 months later...

Apologies - I tried to remove this post.

Abbey
- Data Protection Act (S.A.R - (Subject Access Request)) sent 15th July 2006

received usual Microfiche arguement and some statements

20th July - Microfiche letter sent

 

Nat West
- Data Protection Act (S.A.R - (Subject Access Request)) letter sent 10/07/06

 

Halifax Card Services
(Currently still open) - Data Protection Act (S.A.R - (Subject Access Request)) letter sent 19/07/06

Rcvd letter from HBOS plc - Thanking me for specific info - but request for info relating to manual info under no stat req to record this info?"

 

 

 

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