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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Carer Allowance

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Assume you mean the middle care component of disability living allowance?


If your friend's in receipt of a contribution flavoured benefit the overlapping benefits rule will come into play. S/he'll get to keep the higher of the two benefits but can't have both.


If your friend's in receipt of an income flavoured, income replacement benefit, (ESA, IS, JSA) an award of carers allowance will count as income.


Some info about carers;




Best wishes, Margaret.

Edited by **Margaret**
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My friend is on IS therefore it would be classed as earnings I suppose. Is it true that you may earn £10 a week on IS? If so will that be p[aid out? I read the thread you posted and find it hard to understand. I am weary of claiming this now as I might lose more than gain here.

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My friend is on IS therefore it would be classed as earnings I suppose. Is it true that you may earn £10 a week on IS? If so will that be p[aid out? I read the thread you posted and find it hard to understand. I am weary of claiming this now as I might lose more than gain here.


On what basis is your friend currently claiming IS?


The fact that you have claimed DLA does not directly affect their benefits, however, if they care for you for 35 hours per week or more, they may claim Carers Allowance in addition to claiming IS as your carer. CA is not classed as earnings for IS, and is deducted in full from IS payments. However, he or she would be entitled to an additional Carer Premium on their IS.


This is why we need to know why he or she is currently receiving IS.




The idea that all politicians lie is music to the ears of the most egregious liars.

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From what you've written, should your friend become your carer his/her benefit entitlement will increase if the demands of caring for you, for at least thirty five hours each week, don't conflict with the incapacity for work.


Changed entitlement to income support if your friend's single and claimed carers allowance would be;


£136.00 per week (£71.70 personal allowance + £31.00 disability premium + £33.30 carer premium).


Your friend would receive unearned income of £59.75 carers allowance and £76.25 income support. The earned income disregard would be £20.00.



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