Want to reclaim Barclays Business a/c charges

[frankp57]

Hi Begarion,

 

If there is a bank loan or overdraft involved, The Lending Code may offer you some hope -

Otherwise have you looked at the possibility of help from the BCOB Regulations. Click on the link for more info.

 

 

 

Hello,

 

My first post on here so just finding my way round. I have tried to click the link above but I am being blocked from doing so. The message is saying that I do not have permission to access this page. Hopefully the access issue will be sorted soon. That being the case, are there template letters available for the various stages that may be required to negotiate, or is the link to the letter above the only letter required?

 

I am actually looking into the possibility of reclaiming some Barclays business account charges for a colleague of mine who does not have internet access. He has had charges on charges for several years and has had a Business Loan and an overdraft facility over the years (although no overdraft facility in place now). The charges have caused hardship.

 

Other than the link to the letter above (and/or any other available letter templates), is there a link to an interest calculator by any chance?

 

Hope this post makes sense.

 

Regards

[slick132]

Hi Frank and welcome to CAG

 

I'll move you post into your own new thread.

 

Try these links about The Lending Code, and BCOBs respectively :-

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387436-Letter-for-consideration-regarding-Hardship-or-Financial-Difficulty

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387431-Letter-before-Action-Removal-of-Charges-under-Hardship-criteria-BCOBs

 

I'll come back with a spreadsheet that calcs 8% interest.

 

[slick132]

http://www.consumeractiongroup.co.uk/forum/attachment.php?attachmentid=34009&d=1330899219

 

See if you can access this ^^^^^^

 

[frankp57]

 

See if you can access this ^^^^^^

 

 

Hi Slick132,

 

Thanks for the link to the spreadsheet and yes I can open it.

 

Regards

 

Frank

[frankp57]

Hello,

 

A few questions regarding the hardship "Letter For Consideration" if I may. Firstly, is it best to preclude this edited letter template with a Subject Access Request (ie, request all transaction data under the Data Protection Act?). The reason being, as far as I am aware, not all hard copy bank statements are available and as the account is still active, how far back can the claim go?

 

Also, in the "Letter For Consideration," reference is made to providing an income and expenditure statement. I take it this refers to the business I&E. Is it also worth providing a schedule of private expenditure to support this letter? My colleague only has a Barclays business account, he has no private account.

 

Thanks in advance for any feedback.

 

Regards

 

Frank

[slick132]

Hi Frank,

 

A claim for hardship (Financial Difficulty) will normally refer to the current Lending Code that came into force in March 2011. I assume you have bank statements going back at least 6 years as you need these for (business) income tax purposes. So I doubt you need to precede a reclaim letter with a SAR.

 

As YF has only one bank a/c (the business a/c), the I&E summary should show YF's total income and expenditure. This should be used to show YF and/or the business is in Financial Difficulty thereby requiring the bank to offer help under the Lending Code.

 

You should tell YF that refunds of charges, whether for business or private a/c's, are pretty rare these days and there's no certainty about getting anything back.

 

[frankp57]

Thanks slick132. Yes there will be statements available for the last six years. Is that as far back as the claim can go though?

 

Ideally it would have been handy if he had electronic downloads instead of hard copies, but as mentioned he does not have (or know how to get) internet access and is also a bit of a dinosaur when it comes to computers generally (hence my involvement and offer of help).

 

He is aware that there are no guarantees, but as I said to him, nothing ventured, nothing gained.

[slick132]

Hi Frank,

 

As I suggested above, I would probably limit any claim under the Financial Difficulty section of The Lending Code to the date the current code was introduced.

 

I think a claim going back any further will be rejected out-of-hand.