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    • Peter,   I thought overdrafts were payable on demand ?  
    • I'm sorry but this may be a long post but I really need some advice : My son has been working on a fixed term, claims based contract which usually finishes at the the beginning of January and then employees are asked back.. Unfortunately I was sent home from work to self isolate due to being in contact with a positive contact .I then started to feel unwell and sent for a test which unfortunately came back positive so my son had to also isolate. During this time he had kept his employers informed that he was having to self isolate and that I had received a positive and he had ordered a test and was being tested. (which actually came back positive) This is where it starts to go wrong ,although he had contacted work and gave the names of the colleagues who he had been in contact he sent an email (or so he thought) informing them that he was positive .It was not until he returned to work that he realised that the email was sitting in drafts. The app said that he had to isolate until 28th (he went to work on 28th) which he showed them when he got to work, however it does say that you have to isolate 10 days from the test or from when you start displaying symptoms so he had been isolating for 14/15 days. He was sent home as no one was aware of his test result and was told that the manager would contact him to arrange to speak to him but she was currently on holiday. He sent an email explaining all the time lines .He did not hear anything back until last week asking him what shifts he would be available for in the new year, all good we thought but then he received a letter yesterday stating  "After a thorough investigation relating to your conduct upon receiving a positive COVID-19 test result, the decision has been made not to offer you further employment " He replied saying that he did not know that there had been an investigation and requested the copies of the investigation. The reply was " "as you are not currently in the employ of ---------------there is no legal requirement for me to provide evidence for this. However in light of your request for information, the following informed the final decision:" The absence of communication with a manager upon confirmation of a positive COVID-19 result The absence of communication with a manager to arrange your return to work following a positive COVID-19 test result The high level of risk to people and business associated with the two points above The approach to communication with colleagues and management upon your return to work We have a duty of care to protect our employees and members of the public, and as we continue operating within this pandemic we must be able to fully trust our team to follow correct procedures at all times. Can anyone help please ? Do they not have to provide evidence especially he was not given the opportunity to defend himself.
    • Hey guys - I've read a fair few of the Hermes related posts but hoping you can guide me here.   I paid Parcel2Go to ship 2 speakers to me, via ParcelForce from an ebay seller (Value £170 + £33 shipping) I stated on the form it was 2 speakers, and having been told that these were protected for loss only, I took out their insurance (£9 cost) The seller packed them according to their packaging tips page - two layers of corrugated cardboard and some corrugated plastic cushioning (4 layers).    They arrived badly damaged - the base smashed on one, cracked on the other. Dents on both. Looks like they had been dropped several times from a reasonable height.   Parcel2Go are now saying that they class these as Musical Instruments and that they must be packed in a hard case.  As such they will not pay anything towards the damage. After searching through several pages, and buried links, I've have found this in their terms but its buried pretty deep, and wasn't at all clear in any correspondence, or during the booking process.   Do I have a leg to stand on in terms of making a claim in small claims court? Really disappointed in the terrible handling of both the parcels and the complaints process.   Thanks for any advice - its very much appreciated.    
    • So then the guide is incorrect. I don't have duplicate entries on my credit file even from the piggybank loan which is the only one of the 3 that i'm aware of being sold.  I'm subscribed to all 3 so have checked them all. So 2 of the 3 PDL's are not with DCA's and the same 2 companies are in administration and from what i read that means they can be removed.  I will re read the guide but am sure that applies.     "If the company who reported this info doesn’t exist anymore – Then you have a right to have the information removed by default. Its only in the case of where it hasn’t been picked up by a Debt Purchaser."
    • Yes, had no symptoms,  just took the test in case I was positive, and didn’t want to spread in case I was positive and carried on working.   On the test instructions leaflet they gave me with nothing on the back to say you should isolate now till you get test results.   so don’t know where I stand, I believe I haven’t broke the law.   as I believe there might not a employers covid testing policy in place, and not signed a document. I have read about what to do etc. I cannot check as suspended, but will ask for a copy.    
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

i don't know if i shouldbelieve this or not :/


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ive just had a discussion with someone who is also on the WP and he claims that it is possible that there could be hidden cameras and microphones in places like WP providers centres and jobcentres that not even the staff who work there know about. he said there could be someone sitting upstairs monitoring everyone and not even the staff here may know about it, the building where ingeus the provider we attend is located does have lots of empty floors :/

 

could this be happening or is this person just trying to spook people?

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The question to ask, joeski, would be why? To kit out a room with hidden cameras and microphones isn't particularly cheap. Plus the cost of somebody to monitor them. Then replicate that throughout the WP scheme. Where would the gain be? From what I've read here about the providers of these schemes, then the only thing they're likely to capture is their own ineptitude. And who wants to risk that leaking onto Youtube?

My vote is that it's a wind up ...

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There might be CCTV cameras installed to monitor "public areas" under the pretext of "security", but secret microphones & camera, No. Doing that would come under the remit of the Regulation of Investigative Powers Act and quite likely a whole bunch of other legislation.

 

Your fiend has been watching too many spy films or stories about GCHQ/NSA activities - If you are really concerned, limit your conversations to non-committal sentences of one or two (polite) words.

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im the the kind of person who thinks a lot and him saying that to me kinda freaked me out, also whenever i see him ingeus he says stuff like don't speak too loudly you don't know whos listening and stuff like that.

also he is not a friend of mine, just someone i met on the WP.

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Companies do instal CCTV in offices. A company I worked for had problems with thefts occuring in the evenings, so they installed cameras in the air conditioning ducts in the ceilings in a few of the offices. A few weeks later, some cleaners were caught on camera and the contracting company got rid of them. The CCTV footage was not used by the company or Police to pursue prosecutions.

 

So it is possible there is CCTV, but this is for general security and not listening to conversations.

We could do with some help from you.

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unclebulgaria, as you say, that's different. That's a genuine security issue and targeted specifically at finding a thief. I was involved in Retail Security some years ago and - if needs be - we did that sort of thing.

Personally I think, from joeski's subsequent post, it's definitely a wind up.

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I think covert recording by WP providers can be ruled out on two counts.

 

a) Cost. It's well documented that the providers are tighter than a ducks rear end, I can't see them forking out for costly equipment and paying someone to monitor the system.

 

b) Competence. It's also well documented that the average WP employee is as thick as two short ones, anyone tasked with monitoring the system would simply become inert due to limited brain function.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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im the the kind of person who thinks a lot and him saying that to me kinda freaked me out, also whenever i see him ingeus he says stuff like don't speak too loudly you don't know whos listening and stuff like that.

also he is not a friend of mine, just someone i met on the WP.

 

If business id being conducted in a public area, there is no expectations of privacy. If an adviser wishes to discuss personal matters, then it is only right that it should be done in a private room - As has been pointed out, you never know who is listening in on the conversation.... It could be me, and I'd be stirring things up if I overheard stuff that I shouldn't.... Want to discuss someone's criminal record, then I'll raise it as a breach of confidentiality with the DWP and watch the s*** hit the walls.

 

joeski: There is no 'R' in "fiend" :!:

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Ah... One of the tin foil hat brigade.

 

 

Nuff said !

 

Quite. And, well, for what reason would the government do this? It would be logistically difficult to implement, tedious and expensive to monitor, relatively easy to detect and horribly illegal.

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Sounds like the guy you spoke to has some mental health issues. As others have pointed out, it is important to think logically and sensibly about these things. The type of surveillance being suggested would cost millions nationwide and would involve lots of people to staff it, and what could they possibly get out of it?

 

 

Sadly paranoia is a symptom of quite a few mental health conditions.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Your friend might be right, I wouldnt put anything past the tyrant government. If they can monitor all your internet and phone activity there aint no limits to what they do.

Try watching some Alex Jones stuff on YT.

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Your friend might be right, I wouldnt put anything past the tyrant government. If they can monitor all your internet and phone activity there aint no limits to what they do.

Try watching some Alex Jones stuff on YT.

 

No, seriously, don't watch Alex Jones on YT. Really, don't. They can't monitor all you internet and phone activity, and there's no reason at all, whatsoever, why they'd bug WP premises to snoop on people. Good grief, people! There are real problems out there, there are people suffering because of welfare reforms.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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Sounds like the guy you spoke to has some mental health issues. As others have pointed out, it is important to think logically and sensibly about these things. The type of surveillance being suggested would cost millions nationwide and would involve lots of people to staff it, and what could they possibly get out of it?

Sadly paranoia is a symptom of quite a few mental health conditions.

 

Just because I am paranoid doesn't mean they aren't all out to get me, or that I am a loon!

Any opinion I give is from personal experience .

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Just because I am paranoid doesn't mean they aren't all out to get me, or that I am a loon!

 

 

Some mental health problems involve paranoia.

 

 

Not all with mental health issues experience paranoia.

 

 

Not all paranoia indicates a mental health problem.

 

 

Most paranoids have nothing to be paranoid about.

 

 

A tiny number of paranoids are not paranoid, and there are indeed people out to get them.

 

 

100% of paranoids believe they are one of the 'tiny number' with something real to worry about.

 

 

 

 

 

 

And though not a paranoid, I am one of the medicated mentally ill, and please be aware that we prefer the terms 'nutter' or 'fruitcake' to 'loon'.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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I suggest wearing a tin foil hat to subsequent WP appointments to avoid brain matter turning to mush under the providers mind control gamma ray equipment.

 

For those unsure of how to go about constructing this essential piece of headgear, please consult your WP advisor as they have a specific course teaching paper hat folding skills.

 

Utilising tin foil instead of newspaper, or even stuffing a newspaper bonnet with shredded foil will ensure cranial integrity at all times, which is especially useful during the 'pumpkin positive' test. For those that have not experienced this test, it involves the advisor shining a torch in the clients mouth to see if their head lights up like a Halloween pumpkin.

Obviously the tin foil hat will prevent the upper part of the head resembling a 100 watt light bulb.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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Some mental health problems involve paranoia.

 

 

Not all with mental health issues experience paranoia.

 

 

Not all paranoia indicates a mental health problem.

 

 

Most paranoids have nothing to be paranoid about.

 

 

A tiny number of paranoids are not paranoid, and there are indeed people out to get them.

 

 

100% of paranoids believe they are one of the 'tiny number' with something real to worry about.

 

 

 

 

 

 

And though not a paranoid, I am one of the medicated mentally ill, and please be aware that we prefer the terms 'nutter' or 'fruitcake' to 'loon'.

 

Now my brain hurts! you did that deliberately didn't you. That is the proof that you ARE out to get me

Any opinion I give is from personal experience .

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Now my brain hurts! you did that deliberately didn't you. That is the proof that you ARE out to get me

 

 

madgrin.gif

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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I suggest wearing a tin foil hat to subsequent WP appointments to avoid brain matter turning to mush under the providers mind control gamma ray equipment.

 

For those unsure of how to go about constructing this essential piece of headgear, please consult your WP advisor as they have a specific course teaching paper hat folding skills.

 

Utilising tin foil instead of newspaper, or even stuffing a newspaper bonnet with shredded foil will ensure cranial integrity at all times, which is especially useful during the 'pumpkin positive' test. For those that have not experienced this test, it involves the advisor shining a torch in the clients mouth to see if their head lights up like a Halloween pumpkin.

Obviously the tin foil hat will prevent the upper part of the head resembling a 100 watt light bulb.

 

lol

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Will it help if I wear one for my WCA?

 

 

 

Sure it will, and I can imagine what would be on the report:

 

 

'Claimant was well dressed and due to an apparent interest in crafts had made his own hat to wear to the assessment'.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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