Rossendales aCTAX LO from 2010

[Yellow160]

Hi, Im looking for some help/advice please.

 

.. Back in 2010 a Liability order was issued from the local council,

I agreed a re-payment amount with them,

 

Due to family issues we moved away from the area and payments stopped (i know it was a stupid thing to do),

 

We were out of the area for 18 months.

 

In the 18 months we were living away from the area we never received any letters or visits from a bailiff at the new address regarding this.

 

We moved back into the area in April 2013..

 

On 17th Jan 2014 we received a letter in the post dated 14th Jan 14 which advises the following:

Removed some info just incase.

 

Final Reminder - DO NOT IGNORE

Client: Local Council Our Ref: xxxxxxx

Client Ref: xxxxxxxxxx

 

Outstanding Liability Order Value: £6xx.xx

 

Dear Sir/Madam

Despite previous correspondence you have not made payment to clear the above overdue balance.

When a van attends you will be liable for additional costs.

In order to avoid the removal of your goods you must contact immediately on 08447 01 39 80 NO FURTHER REMINDERS WILL BE ISSUED

Yours Failthfully,

Bailiff Manager

 

What action do i take next?

I know that money is owed to the council,

but i dont agree that its for the amount that is advised on the letter from them.

 

Do i need to write/email the council and obtain the details of the Liability order

and for the amount it was issued against?

 

What contact do i make with the bailiff company?

 

When should i expect a visit from them?

 

any help/advise would be grateful.

 

Thanks D

[dx100uk]

"From:

My Name

My Address

To:

Acme Bailiff Co

Bailiff House

Ref: Account No: 123456

Dear Sir

With reference to the above account, Can you please provide me with a breakdown of the charges.

This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were certificated (http://consumeractiongroup.co.uk/paypal.php?go=bailiff)Image: http://www.consumeractiongroup.co.uk/forum/autolinker/images/link3.gif at.

e - the date of the Certification.

This is not a Subject access request (http://www.consumeractiongroup.co.uk/forum/content.php?552-Data-Protection)Image: http://www.consumeractiongroup.co.uk/forum/autolinker/images/link3.gif under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.

I require this information within 14 days.

Yours faithfully

Ripped off customer"

 

................

 

You need to speak to someone at the Council and ask the following questions:

1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

[Yellow160]

Hi,

 

Thanks for the info.. I will draft the letters/emails tomorrow and get them sent off Monday morning.

[Yellow160]

hi,

just popped back with an update so far..

 

Email received from Rossendales with a breakdown of charges,

 

These seem correct as its only the 1st and 2nd visit fees that have been applied.

They have put action on hold for 14 days

and have requested me to complete and income/outgoings sheet

and to supply proof of any income eg.. payslips, tax credits letters etc...

Do i have to supply these to them?

 

The council replied with the details i asked for,

 

They have 2 liability orders against me for the same address,

but the lady i spoke to asked about the dates we moved out and

when i explained it was November 2011

she said they would need to investigate as they issued the liability order saying we were there untill Jan 2012..

(we can provide proof from the address we moved to that we were there in Nov 11

and not that the one the council claimed we were at)..

 

The amount the council is claiming for in the 1st Liability order is correct and match the letter from Rossendales..

 

. The lady i spoke to mentioned putting the 2 accounts together a

nd agreeing a re-payment plan

and would send an income/outgoings sheet to me

and advised how we would go about claiming the new Council Tax Relief as we are on a low income..

 

We havnt heard anything furher from the council at the moment..

 

What action should we take next?

 

Thanks

[dx100uk]

ignore the rossers

 

go with what the council are asking you to do.

and pay them

dx

[Yellow160]

Ive contacted the council lady direct this afternoon via her email address to chase up the details they were going to send me.

 

. I will make token payments each week online to the council untill i receive the forms and returned them etc..

 

. I pretty much guessed that would be the answer for Rossendales but just wanted to double check.

 

.. Not sure if they will come out again if they have already charged the 2 fees and got nowhere.

[dx100uk]

can you not email her again and ask what should you do about the bailiffs, are they being called off?

 

dx

[Yellow160]

yeah i can send another email to her, not a problem... ..Im sure she wont mind as i emailed the CEO of revenues and benefits to start with which promted her to get involved, Think she is the manger of that dept...

[Yellow160]

Update - returned home to find a final notice has been left by a bailiff today.. But the sneaky so and so has added a further £154 on top.. I already have details from the company to say the fees of £24.50 (26th Nov) and £18 (2nd Dec) had been applied to the account.

 

Ive attached the letter received... Ive emailed the council with a copy of this aswell asking about the extra charges.

 

Any advice would be great.

 

Thanks

[ploddertom]

That sounds very much as if they are claiming a previous levy has been made. Have you been left a Notice of Seizure for anything? Has the Bailiff gained entry previously?

[Yellow160]

Hi,

 

No levy has been made, no paperwork about a notice of seizure and he deffo hasnt gained entry. The council confirmed that the 2 visits were made to the old address even though we had moved out and notifed them of this.

 

After moving back to the area we received a letter which is detailed in my 1st post, thats the only contact untill today we have had from the bailiff.

 

Also to add, ive had the breakdown in charges emailed from Rossendales and it only has the 1st and 2nd visit fees listed on there.

[ploddertom]

Hi,

 

No levy has been made, no paperwork about a notice of seizure and he deffo hasnt gained entry. The council confirmed that the 2 visits were made to the old address even though we had moved out and notifed them of this.

 

After moving back to the area we received a letter which is detailed in my 1st post, thats the only contact untill today we have had from the bailiff.

 

Also to add, ive had the breakdown in charges emailed from Rossendales and it only has the 1st and 2nd visit fees listed on there.

 

I appreciate you have had a breakdown but that is only valid up until the date upon which it was supplied other charges may have been made since. From the other info you have given I would suggest that the Bailiff has more than likely claimed to have seized a random car in your locality, I would suggest you get back on to the Council and ask they have a look to see why the extra charges have been incurred and ask the Bailiffs the same question.

[Yellow160]

I appreciate you have had a breakdown but that is only valid up until the date upon which it was supplied other charges may have been made since. From the other info you have given I would suggest that the Bailiff has more than likely claimed to have seized a random car in your locality, I would suggest you get back on to the Council and ask they have a look to see why the extra charges have been incurred and ask the Bailiffs the same question.

 

I have emailed the letter and details to the council to question the extra charge going on, i will also send a copy to the bailiff company and find out what they are doing.

 

The fees were correct as of 31st Jan, the account was put on hold by the bailiffs for 14 days as they wanted loads of details/proofs from me. They have never been to the new address untill today so i assume if they have placed a levy on a random car after the 31st Jan they must of gone to the old address.

 

Thanks

[Yellow160]

How soon do they normally pass the account back to the council? This has been with them since October 2013..

[ploddertom]

How soon do they normally pass the account back to the council? This has been with them since October 2013..

 

No set time unfortunately, it can be a long drawn out process. However if they see they are gettin nowhere that usually hastens things up. It might be they have 1 eye on the new Regulations coming in and hope you may cave in before that happens.

[Yellow160]

No set time unfortunately, it can be a long drawn out process. However if they see they are gettin nowhere that usually hastens things up. It might be they have 1 eye on the new Regulations coming in and hope you may cave in before that happens.

 

nah i deffo wont cave in.. think they know this from my emails. even the bailiff yesterday knocked once, posted the letter then drove off. Yesterday was the 3rd visit without contact so hopefully they will get the message.

 

Just gonna sit tight and wait for the council and bailiff company to reply to my complaint and see where this £154 came from.

[Yellow160]

Well it seems that the bailiff doesnt know what 24hrs is.. just as we left the house this morning and leaving the street he was turning in. so much for the 24hrs on the letter. Well this time he left a letter titled Bailiff Removal..

 

I have attended today with the intention of removing your goods and chattels as are necessary to discharge the outstanding Council Tax Liability Order and any additional Enforcement Costs incurred.

 

PLEASE NOTE - No further arrangements are acceptable and payment is now required in full by CLEAR FUNDS ONLY.

 

I will re-attend at your address at a time convenient to myself and may REMOVE goods even in your absence. Should you wish to avoid this distressing course of action, contact me immediately on the tel. number below to arrange prompt payment of your debt.

 

NO CONTACT WILL BE TAKEN AS YOUR REFUSAL TO PAY

 

The council know we are not refusing to pay, We just refuse to pay the amount he is asking due to this mystery fee being added yesterday, We know the fee of £42.50 is payable for the 2 visits and will be paid.

 

Spoke to the council this morning who have suspended the bailiff action due to the liability dates not being correct..We just need to supply proof we were living elsewhere for the months that are in dispute (which we can as we still have the old council tax bill).

 

Still no updates on the £154 that was added to the balance yesterday by the bailiff but i will keep chasing for that with the bailiff company and council.