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    • Thank you very much for your response.   The first treadmill was delivered by courier arranged by Sweatband. The first one was picked up and the replacement delivered by a company called Panther instructed by the manufacturer Icon. Both were delivered into our garage.    Both treadmills were installed by us. 
    • Yep, they have my current address   Thank you both !                    
    • Hi all,   I received the attached letter after almost a year or so without any communication. Very similar to previous correspondence received that was advised to ignore. I have missed the 'deadline' they mentioned but wanted to see if there was anything I needed to do or just continue to ignore.   Thanks in advance, RJ BWLegal.docx
    • They are certainly crafty sending a letter out knowing time would waste away being christmas period.   Im strugglign t fill out the q&A as it was so long ago when they started sending me this rubbish, im not even sur ei have copies of their documents  - once they went to the debt collection route i knew all hope was lost for them.   I have 3 days to respond, but ill see what i can find , they also dated the letter 16th of December which is wrong, it didnt arrive until the 24th.   from the letter before claim sticky:   For Private Parking Speculative Invoices (PCN's) if you get a letter of claim or a letter before action   please don't use the PAPLOC details here ...neither the reply pack refer/ask to your thread for a suitable letter.   So i guess im going bespoke?       1 Date of the infringement 23rd Nov 2019   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Dont have it but it was within 14 days   3 Date received within 14 days   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Unsure, dont have the original.   5 Is there any photographic evidence of the event? Yes picture of the front of my car   6 Have you appealed? [Y/N?] post up your appeal] Yes, via their website, but not saying i was the driver, just that the car was there.   Have you had a response? [Y/N?] post it up Yes, they decline my appeal. I have appealed to Popla, they also declined my appeal.   7 Who is the parking company? Civil Enforcement Limited  also t/as Starpark & Creative Car Park & Parksolve   8. Where exactly [carpark name and town] Greyfriars carpark MK40 1BY   For either option, does it say which appeals body they operate under. Yes BPA      
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

worried being evicted on 30th january


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Hi, it is definitely GE money who is the Claimant. Are you OK with editing the statement ?

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You don't need to put represented by simply law, just GE Money

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Hi, did you ask at the court if there were any duty legal advisors there on the 29th ?

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Don't listen to GE, in fact unless they are going to withdraw the eviction notice don't talk to them at all ! The decision about what happens in the hearing is not theirs, no matter what they tell you! it's the judge's decision.

 

The hearing will be held in a room with just the judge, you and rep for GE - it is usually held around a table, much like a meeting, nothing like the courtroom scenes you see on TV. You will find that the judge will know you are nervous and they are usually very good at helping you along. The hearing will only take 5 - 10 minutes. If there are any duty legal advisors at court ask if yu can speak to them, they can accompany you into the hearing and support your case.

 

Did you get an appointment with the doctor to get a letter done ?

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That's ok, it all helps :)

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Excellent - do they have anyone who could go to court with you for support ?

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What about asking at the local housing authority ? (who wrote the letter), they sometimes have advisors that can go to court

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What part of the country are you in ?

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I have sent you a private message

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Hi, what time is your hearing ?

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I'm sending you a pm

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I submitted the doctors letter,domestic abuse and council letter to the court yesterday and shelter have emailed a supporting letter to court today. I am absolutely terrified of the hearing tomorrow, is there anything else I can do to add to my case . School are giving me a supporting letter but it won't be ready till morning.

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Please try to stay positive - you have a lot of supporting documents for the judge to consider. Make sure you approach the duty solicitor when you get to the court.

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