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    • Dear All,   BN - Thank you for your comments.    My wife had prepared the relevant notice to the court and rather than spending time redacting I am sending it as PM to the contributors to this thread. It covers everything we have been discussing and is in line with  your comments and our discussions.   For the benefit of readers oif CAG I will redact and post it later as we have pressing family medical matters to attend to.    Warm regards BF  
    • Maybe have a third chamber, The Peoples' House 😃
    • Thanks for the images. It's shocking. This more than ever reinforces my view that you should take this to court. The number of people they must be fobbing off with this three months story is incredible – and they need pulling into line. If you simply complain to the CEO then they may sort out your problems – but the rest of it will go on as usual. They need something very serious here. In fact, I would think about suing them for £200 because I think that once they realise about the mistake they are making, they will be extremely anxious not to go to court. On the basis of this, I'm afraid I don't think I would even alert the CEO. I would send a letter of claim which will probably simply be seen by drones – and then issue the papers. I think you have an easy win on this case. Also, once they realise that they are dealing with a court case, they will look at the whole situation more carefully and they will probably sort out all of the problems at the same time. If they don't, then these two have laid down your marker and they will know that you're not mucking around and they will take you seriously.
    • These are the two incidents from Virgin Chat where their Live chat has informed me of the 'only 3 months' decision.... 15 April was the date they acknowledged receipt of my SAR. Apparently anything from before that date can't be included!
    • You could try both routes at the same time. Send your letter of claim by email to the CEO email address. Confirmed by letter. That way you have communicated with the CEO – but given a very definite deadline and a very definite promise as to what will happen if they don't comply. Then on day 15 sent the claim. Don't make a threat of legal action if you don't intend to carry it out. Don't bluff – but it is very easy to do
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Shut upp your face, Joe Dolce ( not sure on spelling )

If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

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I've got a brand new combine harvester! Worrzels

If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

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Orvilles Song with Keith Harris.. hard to believe this one got to number 4 in 1982

 

 

Orville’s Song

Orville: I wish I could fly way up to the sky but I can’t,

Keith: You can,

Orville: I can’t!

Orville: I wish I could see what folks see in me but I can’t,

Keith: You can,

Orville: I can’t!

Keith: Look, Orville,

Orville: Yes?

Keith: Nothing that you can say

Will change how I feel today:

I know that we’ll never part;

Now hear what I’m saying, Orville?

Orville: Yes?

Keith: Who is your very best friend?

Orville: You are.

Keith: I’m gonna help you mend your broken heart.

Orville: Thank you.

 

Orville: I wish that I had a mummy and dad but I don’t,

Keith: You don’t?

Orville: I don’t!

Orville: I often pretend my sadness will end but it won’t,

Keith: It will,

Orville: I won’t!

Keith: Look, Orville,

Orville: Yes?

Keith: Now that I’m here with you,

There’s nothing that you can’t do,

So why don’t you make a start

And hear what I’m saying, Orville?

Orville: Yes?

Keith: Who is your very best friend?

Orville: You are.

Keith: I’m gonna help you mend your broken heart.

Orville: Ahhh…

 

Orville: So does this mean although I’m green

And not exactly bright,

You want to care and will be there

To tuck me in at night?

Keith: Well, I’ll always be there, Orville!

 

Orville: The other birds laugh and say that I’m daft and I am,

Keith: You’re not!

Orville: I am!

Orville: They tease me a lot and call me a clot and I am,

Keith: You’re not!

Orville: I am!

Keith: Look, Orville?

Orville: Yes?

Keith: Nothing that you can say

Will change how I feel today:

I know that we’ll never part;

Now hear what I’m saying, Orville?

Orville: Yes?

Keith: Who is your very best friend?

Orville: You are.

Keith: I’m gonna help you mend your broken heart.

 

[spoken]

Orville: Thank you. ‘Cos I’ve got a broken heart, haven’t I?

Keith: Yes, I know, but I’m going to help you mend it.

Orville: You, you will do it, won’t you. You’ll help me?

Keith: Of course.

Orville: ‘Cos you love me, don’t you?

Keith: We all love you, Orville.

Orville: How, how, how much do you love me?

Keith: Ooh… this much!

Orville: As much as that?

Keith: Yeah.

Orville: Ahhh… my broken heart.

 

 

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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hagga do, black lace, irritating song

 

Ernie, fastest milkman in the west, Benny Hill

If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

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lol

 

cheeky song,

 

 

can think of a lot of worse/awful songs! one being Sky scraper! and Skyfall

If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

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My Boomerang Won't Come Back.

Charlie Drake.

 

 

My all time favourite though is Baby Sitting Boogie by Buzz Clifford, because the baby gurgling always made me laugh. Came out a couple of years before I was born, but our next door neighbours had a copy and used to play it quite a lot!

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