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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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I have paid the bailiffs over £2400 - council still asks for it though?!


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Okay so this is a bit messy! Basically (after 3 years) a baliff company send me their breakdown - my payments their charges - they show I did pay them all of my debt AND charges of over £400!!!

However, council still asks for the money and even has set up a commital hearing!!!

 

But I try to explain it quickly:

 

Basically I owe the council a sum of £4019 for council tax 10/11, 11/12, 12/13.

 

I was shocked when I found out the sum!

I had one bailiff company coming to me in 10/11 and the same in 11/12. I used to pay them a lot of money - after paying them all together over 2400£ I stopped as the more I paid the more I owed!

They never provided me with a breakdown nor did the council help me out in this case.

I got into debt for 11-12 and 12-13 , because I was to say at least confused about what is happening with my payments! However I did try to set up a payment plan for 12/13 with a new bailiff company who called me horrible names.

 

I was devasted when I found out that I have 2 commital hearings and that I owe the council over £4000 (well now I know I only owe them max 2000£! but they do not seem to know). My partner however said something cannot be right and so we called the council so they can send us their breakdown of what I owe them and what I pay.

My partner saw then that I made almost no payments according to their papers, however had proof of paying them at least 400£ in 2012/13 which did not show.

 

So I emailed them and they said these payments were calculated in my 2010/11 payments simply because they are the oldest outstanding debts. Fair enough .But that would mean I paid £0 in 3 years!:!: impossible! Thank God I also asked them to ask the bailiff company to send me a breakdown of their charges as they never did and was surprised to see that this time I did receive one! And what did I see there?!!! I paid MY FULL DEBT for 2010/11 and crazy charges of £400!!!:mad2::-x

So my question is:

WHY DO THE COUNCIL DOES NOT KNOW THAT?!?!?!

They must know because Phoenix has the breakdown as they have send it to me!

Plus how can I get those charges back? They charged me stuff like: 250£ van costs and the again 50£ van costs and never picked anything up! and other crazy charges!!

 

The biggest problem is that because of their mistakes I owe the council for 11/12 and 12/13 because at one point I stopped paying as my debt was growing the more I paid whch was ridicioulous!

 

I was advised to write the CEO of the council - which I will do and I have attached the breakdown and evidenve of my payments. But I will be still left with a courts hearing and bailiffs on my neck for this year. So I want him to call all actions off and let me pay my debt off to the council withing 10months with monthly direct debit payments. I think I am quite reasonable here?! They made a fool out of me, messed up my finances, let me miss days of work, stress etc! DO you think he will accpet my offer and cancel my hearing and call of the bailiffs from 2012/2013?

 

Please help me guys! I feel totally confused - but as well happy to be able to proof that I do not owe a penny for 2010/11! Cant undertsand why they still ask me for it and want me to go to court....

So I do own them 2000£ instead of 4000! Which is quite a difference....

Edited by dankat
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Do not pay the bailiffs anything, only make payments to the council even if the council says they can't accept the payments because it is in the hands of bailiffs.

 

The council has to accept payments.

 

Now list out properly what the bailiff has charged you with the dates and what the amount is for.

 

It can be a bit quiet on the weekends, but someone will be along to help you.

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Thanks for the help!

Here are the charges:

 

Visit fee 1: 24.50 13.09.2010

 

Visit fee 2: 18.00 23.09.2010

Broken arrangement fee: 10 29.12.2010

Payment by D/C: 1 24.12.2010

Payment by DC:1 07.01.2011

Attendance/Van: 250 16.02.2011 (not sure if I ever saw a van!)

Levy fee: 76 16.02.2011

Broken Arrangment 2: 10 25.03.2011

Attandance Van: 50 23.05.2011

Payment by D/C: 1 22.06.2011

Broken Arrangement 2: 10 02.09.2011

 

Total: £ 443.5

 

Total owed: 1883£

Total paid: 2340,5 £

 

Tax year 2010/11

 

Council tax says no payments received. They do not know that I have the full breakdown now that shows that I did pay more than I even should!

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Send a copy of that breakdown to the council and tell them that their best mate the bailiff seems to be diddling them as obviously they have taken all the money for themselves

 

What bailiff company is this?

 

Do as Conniff says pay council direct, if they did go for committal that breakdown and proof of payment would hang the council and bailiffs as you are obviously not a refuse to pay

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Does the bailiff have a levy? have you ever let him in your house to list hoods? Did he leave a Notice of Seizure?

 

I would suspect a Broken Arrangement fee is straight out of the Brothers Grimm Bailiff Fee Guide as amended by Lewiss Caroll, and is unlawful. Other Caggers will no doubt help. If he has a levy list what he has seized to assess what is kosher or halal so to speak.

 

Again what firm of charlatans are you dealing with?

We could do with some help from you.

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I have never let him in to my house!

SO he never made any kind of list.

 

Plus I do not think he ever attended with a van! And I have never heard of a van that costs you 250£ !

 

I would like to have those fees taken off my outstanding council tax - is this even possible?

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Visit fee 1: 24.50 13.09.2010 OK valid visit fee

 

Visit fee 2: 18.00 23.09.2010 OK valid visit fee

Broken arrangement fee: 10 29.12.2010 Even if you defaulted no such fee

Payment by D/C: 1 24.12.2010

Payment by DC:1 07.01.2011

Attendance/Van: 250 16.02.2011 (not sure if I ever saw a van!) No levy so no goods to remove with the van so no fee

levylink3.gif fee: 76 16.02.2011 you say he has no levy, so strict proof of what he has seized, it is probably a car yours or a random one, did he leave a Notice of Seizure at the time?

Broken Arrangment 2: 10 25.03.2011 No such fee

Attandance Van: 50 23.05.2011 As above no levy no fee

Payment by D/C: 1 22.06.2011

Broken Arrangement 2: 10 02.09.2011 No such fee

 

Total: £ 443.5

 

you need to put them on strict proof as to levy and fees, then once you have full disclosure a Formal Complaint to Head of Revenues, Council CEO, Leader and MP

 

Again what bailiffs are these? it would help Caggers if you identify which speices of vultures are dealing with you

We could do with some help from you.

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I do not owe a car and he was never inside my flat...and my doormat is still there so no idea what he apparently has taken...

 

Thanks for the breakdown! That is over 300£ that I can claim back I suppose.

 

Will I have to write the council to claim these? Or the bailiff company?

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It was Phoenix!

Now I am with Equita - the bailiff at Equita called me names super bad names and told me to get lost (and that is nicely said)

I was however prepeared and recorded the conversation!

So now I have filled in a Form 4 and send it to court regarding this bailiff.

I feel that all those bailiff companies totally got out of hand. I just have enough of being called names and miss out work...

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It was Phoenix!

Now I am with Equita - the bailiff at Equita called me names super bad names and told me to get lost (and that is nicely said)

I was however prepeared and recorded the conversation!

So now I have filled in a Form 4 and send it to court regarding this bailiff.

I feel that all those bailiff companies totally got out of hand. I just have enough of being called names and miss out work...

 

Hang fire on that Form 4 for now, the bailiff company will pervert the hearing into litigation, better to let other Caggers have a look and advise further options first.

 

send a transcript of the recording in a Formal Complaint to CEO and leader and your MP keep the original recording safe.

 

Equita are known for upfront fee fraud.

Edited by brassnecked

We could do with some help from you.

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Regarding my previous question:

Shall I write the council and demand the unlawfull fees to be taken off my current debt?

Or do I need to talk to Phoenix?

You need to put Phoenix on strict proof of what they have levied, if they haven't been in your flat, and you don't HAVE A CAR, thy will probably claim to have a levy on a car unknown to you, in which case the levy a nd all associated fees are void, you then do that Formal Complaint to the council;and incluse ib it you are aggrieved that the council are going for a commital when you have paid their agent the bailiff wpo obviously has taken ALL the payments for their by now proven dodgy unlawful fees, reminf the council they are 100% liable jointly and severally for and with the bailiff for any unlawful actions, and ccopy to MP

 

Hopefully tomtubby and ploddertom will look in as they know much more.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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okay! thanks for this!

So I guess I will write Phoenix now and ask them what they have levied in this case and wait for an answer.

Already found the MPs email and the CEOs of the council - will send them the recordings I made when being called all those wonderful names.

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I guess I will write Phoenix now and ask them what they have levied in this case and wait for an answer.

 

 

 

 

NO you e-mail/write (recoded deliver) to the council and ask them to provide a copy of the notice of seizure listing the goods there agents (Phoenix bailiff) levied on there behalf against this debt

 

 

you send a copy of the e-mail/ letter to Phoenix

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I think the first thing you need to do is sit down and have a cup of tea and take a few deep breaths.

You're running on adrenaline at the moment and quite likely to fire off emails and do letters that don't make sense send them and may b**ger up the situation. I know I've done it and made everything worse.

 

Get everything down on paper or on a spreadsheet if you're computer literate to see exactly where you are. Write draft letters and emails and then with the help from the brilliant people here they'll guide you in which order to proceed.

 

As the saying goes :- More Haste, Less Speed. The faster you try to do something, the more likely you are to make mistakes that make you take longer than it would had you planned it.

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You also need other information so we can look at the bigger picture. You need to speak to someone at the Council and ask the following questions:

1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

8 - the dates & amounts of any payments

Please consider making a small donation to help keep this site running

 

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:smile: the cup of tea helped!

I will take it step by step:

 

When sending the email to the Council about a listing of seizured items, should I mention that Phoenix has overcharged me and that they never took any of my belongigs?

 

Or just ask for the listing without giving them a reason why I need it? (for now)

 

Many Many Many Thanks!:-):oops:

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The cup of tea helped but you;re still on the run before walk. You're not taking anything in,

 

Now flipping forget about sending anything until at least Tuesday.

 

Spend the rest of the weekend sorting out all the paperwork you have and start marrying them all up.

 

Ploddertom has asked some very relevant questions so on Monday the first thing you do is get every one of those answered and then come back on here and let us all know what the answers are.

 

Until you know them you are to put it politely effed.

 

Answer any questions you are asked on here fully and then the picture is finished with all the delicacy needed.

x

NM

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Do as ploddertom suggests, bailiffs will not call on Sunday, and the information he has asked you to get from the council is what I meant by strict proof, once you have that things can be moved forward. it is possible Phoenix had money and neglected to pay the council, then they were kicked off and Equita replaced them.

 

The threat of committal was it from Equita or the council? Equita have no legal authority to apply for a commital to prison. Step back chill over Sunday then look again.

We could do with some help from you.

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