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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Karalius
      ParkingEye/DCB(L) ANPR PCN no.1. 15/09/2020 - Letter of Claim now Claimform - - Hallsville Quarter, London Basement And Surface

      By Karalius · Posted

      Thanks. Have sent it off. 
    • lookinforinfo
      GroupNexus ANCR PCN - Petrol Station Roadchef Tibshelf South DE5 5 T

      By lookinforinfo · Posted

      Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • little old lady
      GroupNexus ANCR PCN - Petrol Station Roadchef Tibshelf South DE5 5 T

      By little old lady · Posted

      Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • mystic_bertie
      UKPC/DCBL ANPR PCN - appealed PAPLOC Now Claimform - Mcdonalds Bristol Patchway, 562 BS34 5TQ ***Claim Discontinued***

      By mystic_bertie · Posted

      lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • tobyjugg2
      I see Octopus have started using the old EON 'tricks to try an install smart meters

      By tobyjugg2 · Posted

      Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Wilkins Chapman for Arrows. Claimform old MBNA card debt- Help

Buncrana

By Buncrana
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Buncrana

Buncrana

Posted
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Posted

HI Guys,

 

It's been a while, and I hope you are all well :D

 

Well the SAR has been delivered from MBNA, but no CCA.

 

There are charges on there, roughly £900's worth of them. No PPI, just charges.

 

So, still waiting for Wilkins Chapman to provide the correct, original CCA.

 

As per the charges, Mrs B still hasn't acknowledged the debt, so we can't claim them back. Yet. :)

 

With the SAR, is there anything that I should be looking for in particular?

 

Buncrana

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Buncrana

Buncrana

Posted
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Hi Fkofilee :D

 

The SAR shows spending, charges, cash withdrawals, phone conversations that she had with them, and it shows when they attempted to call her.

 

I can't be more thorough just now as I don't have it with me, at work unfortunately.

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fkofilee

fkofilee

Posted
Posted

Howdi

 

Okay that is fine. The SAR is primarily used to pull all the charges information.

 

Naturally you can't claim without admitting the debt. Remind me how close this is to being SB?

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted
HI Guys,

 

It's been a while, and I hope you are all well :D

 

Well the SAR has been delivered from MBNA, but no CCA.

 

There are charges on there, roughly £900's worth of them. No PPI, just charges.

 

So, still waiting for Wilkins Chapman to provide the correct, original CCA.

 

As per the charges, Mrs B still hasn't acknowledged the debt, so we can't claim them back. Yet. :)

 

With the SAR, is there anything that I should be looking for in particular?

 

Buncrana

 

 

 

Good morning Buncrana, you are well I trust?

 

 

I am not surprised that there was no CCA included the SAR data, it is not considered "personal data" and there is no obligation for a creditor to supply this other than under a CCA request made under Sections 77/78/79 of CCA 1974 (as amended).

 

 

Default date, is it correctly shown on CRA files? Is the amount claimed correct?,

How long ago was the CCA request sent to WC? if more than the 12+2 working days the debt is unenforceable until they do supply, a failure to comply letter could be sent.

 

 

Brig.

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Buncrana

Buncrana

Posted
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Hi Brig, I hope all is well with you and yours :D

 

Yes, apart from this lot, life is good :D

 

Default date is correct on her credit files, though she was paying through CCCS until October 2010. An error on her part, she didn't realise she hadn't cancelled the DD due to other things going on at the time, namely her fathers illness.

 

Will check when I get home, but I'm virtually certain that the timeframe has expired for compliance with the CCA request. I'm sure it was at least three weeks ago.

 

We haven't heard anything else via the court regarding this. WC did give a two day deadline for payment, which was very considerate of them :)

 

Will be home later this afternoon, will double check when the CCA request was sent off..

 

Buncrana :)

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted
''Is the amount claimed correct?''

 

Ps, I seem to recall that there is a bit of a discrepancy in the amount, will check when I get home :)

Hi Buncrana,

 

 

Looking back CCA request sent around 2nd June '14?

 

 

If they have not written to say they need more time it's a fair bet they haven't got the CCA.

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Buncrana

Buncrana

Posted
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Hi Brig,

 

 

I've had a look, but can't find the postal receipts, but it was around the 2nd June. I remember because the CCA they sent from the CPR request overlapped the CCA request I sent. Also, the SAR was sent off in the same post. SAR has arrived.

 

 

Now, the CCA they sent had been doctored and most certainly was not the original one signed by Mrs B, when I say doctored, I mean her address at the time has been removed and our current address has been inserted. WC could also say that they have already sent one out, but it is not the original. The one that they first sent out, has our current address on it. She was living around 60 odd miles away when she applied for this card. The SAR actually shows the correct address from that time and the first page of the CCA.

 

 

There is also a difference of almost £300 between the final amount owed to MBNA and the amount being claimed by WC, in WC's favour of course.

 

 

Charges amount to almost £700, not £900 as I stated earlier...

 

 

Hope that helps :)

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
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Hi Brig,

 

 

I've had a look, but can't find the postal receipts, but it was around the 2nd June. I remember because the CCA they sent from the CPR request overlapped the CCA request I sent. Also, the SAR was sent off in the same post. SAR has arrived.

 

 

Now, the CCA they sent had been doctored and most certainly was not the original one signed by Mrs B, when I say doctored, I mean her address at the time has been removed and our current address has been inserted. WC could also say that they have already sent one out, but it is not the original. The one that they first sent out, has our current address on it. She was living around 60 odd miles away when she applied for this card. The SAR actually shows the correct address from that time and the first page of the CCA.

 

 

There is also a difference of almost £300 between the final amount owed to MBNA and the amount being claimed by WC, in WC's favour of course.

 

 

Charges amount to almost £700, not £900 as I stated earlier...

 

 

Hope that helps :)

 

 

 

Hi Buncrana,

 

 

One thing jumps out straight away, IF the is supposed to be a "reconstituted" agreement or a true copy of the original agreement it Must have the name and address that was current at the time the agreement was signed.

 

 

So reject the CCA that has been " doctored" as non compliant with the CCA request , but do not explain why.

 

 

Let's see how they respond to that.

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Buncrana

Buncrana

Posted
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Hi Buncrana,

 

 

One thing jumps out straight away, IF the is supposed to be a "reconstituted" agreement or a true copy of the original agreement it Must have the name and address that was current at the time the agreement was signed.

 

 

So reject the CCA that has been " doctored" as non compliant with the CCA request , but do not explain why.

 

 

Let's see how they respond to that.

 

 

Thanks for that Brig, it most definitely isn't the original. Also, the pages go from, Front page of application form, usual details etc. Page 2 is Financial and related conditions. Page 3 shows ''2 of 7'' on the bottom of the page, and a different typeset from the first two. Page 4 shows ''4 of 7'' on the bottom of the page. Page 5 shows ''6 of 7'' on the bottom. Page 6 is blank.

 

 

So we have pages missing, new addresses inserted, and different typesets, all in the one CCA.

 

 

The NOA also has a paragraph stating ''We have already made arrangements with Wescot Credit Services to continue to manage your account and you should continue to direct all correspondence and payments'' to Wescot...

 

 

We have never had any dealings or correspondence from Wescot...

 

 

So, next step time.

 

 

They haven't responded within the 12+2 days for the CCA, though they could argue that they already sent one out.

 

 

Do I now respond to them and say that this is the wrong agreement?

 

 

Buncrana

 

 

Ps, are there any templates foir such??

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted
Thanks for that Brig, it most definitely isn't the original. Also, the pages go from, Front page of application form, usual details etc. Page 2 is Financial and related conditions. Page 3 shows ''2 of 7'' on the bottom of the page, and a different typeset from the first two. Page 4 shows ''4 of 7'' on the bottom of the page. Page 5 shows ''6 of 7'' on the bottom. Page 6 is blank.

 

 

So we have pages missing, new addresses inserted, and different typesets, all in the one CCA.

 

 

The NOA also has a paragraph stating ''We have already made arrangements with Wescot Credit Services to continue to manage your account and you should continue to direct all correspondence and payments'' to Wescot...

 

 

We have never had any dealings or correspondence from Wescot...

 

 

So, next step time.

 

 

They haven't responded within the 12+2 days for the CCA, though they could argue that they already sent one out.

 

 

Do I now respond to them and say that this is the wrong agreement?

 

 

Buncrana

 

 

Ps, are there any templates foir such??

 

 

 

Only in my head.

Refs use theirs.

Sir/Madam,

 

 

I refer to the documents supplied in response to my request made under sections 77/78 of CCA 1974 (as amended), as you are no doubt aware these are not compliant with my request and are therefore rejected.

 

 

This matter remains in dispute and the alleged debt is unenforceable.

 

 

Recorded signed for post.

 

 

Brig.

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted
Done Brig, what a guy :D

 

 

Will post that on Monday morning, recorded of course :D

Best wishes to you and Mrs B.

 

 

Brig.

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Buncrana

Buncrana

Posted
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Posted

Hi Guys,

 

 

WC have been back in contact. (Please see the attached).

 

 

As you can see, they are stating that the CCA provided is a true copy of the original.

 

 

And as previously stated on this thread, it very obviously isn't.

 

 

And it looks like they want us to do their job for them by letting them know why it isn't compliant with S77/78.

 

 

I have looked back through the CCA they sent out, just to clarify in my own mind, the errors contained in it. Pages out of sync, pages missing, wrong address etc.

 

 

I'm thinking of responding along the lines of:

 

 

Re your correspondence of...........

 

 

The CCA received from your company is non compliant. It is not my place to tell you why, you should know why yourselves.

 

 

I still do not acknowledge any debt to your company.

 

 

Regards,

 

 

Mrs B

 

 

Is this suffice, or do I need to add more?

 

 

I'm still very much a novice at this, and any help is very much appreciated :)

 

 

Hope you're all having a good day,

 

 

Buncrana P:)

 

Hi Andy,

 

 

I think I've done that right, if not, let me know and I'll try and amend it :)

 

 

So, if I read you correctly, just ignore until they decide what to do next?

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Buncrana

Buncrana

Posted
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Why respond ?

 

 

 

Hi Andy,

 

 

How are you :)

 

 

Very good question....

 

 

A defence was lodged via Northampton some time ago. If we don't respond to this latest letter from WC, what are the consequences?

 

 

And we have heard nothing back from the court since the defence was lodged, the one that you very kindly gave us :D

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AndyOrch

AndyOrch

Posted
Posted

Im fine thanks Buncrana and trust you are same.

 

You need to convert the above letter to PDF firstly to enable posters to read.

 

But irrespectively and can surmise the nonsense it contains...you are not at liberty to respond...you have submitted your defence...its now their move next.

 

Regards

 

Andy

We could do with some help from you.

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The Mould

The Mould

Posted
Posted

Yes, disregard their request for you to respond.

 

 

You have filed a Defence against the claim and you are not obligated to provide the Claimant with any explanation as regards your allegations on the agreement provided by him.

 

 

Raise your allegations against the agreement at the trial in your submissions (set out in your skeleton argument).

 

 

Kind regards

 

 

The Mould

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Buncrana

Buncrana

Posted
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Yes, disregard their request for you to respond.

 

 

You have filed a Defence against the claim and you are not obligated to provide the Claimant with any explanation as regards your allegations on the agreement provided by him.

 

 

Raise your allegations against the agreement at the trial in your submissions (set out in your skeleton argument).

 

 

Kind regards

 

 

The Mould

 

 

Hi Mould,

 

 

I hope you are feeling better these days :)

 

 

Given what you've read so far, do you think this will go to court?

 

 

Buncrana :)

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted
Hi Andy,

 

 

I think I've done that right, if not, let me know and I'll try and amend it :)

 

 

So, if I read you correctly, just ignore until they decide what to do next?

Hi Buncrana , How are you??

 

 

My suggestion as reply to this is

 

 

Dear Cur or madman,

 

 

I am sure you are filly aware of the reasons why the document (s) supplied in response to my recent request made under sections 77/78 of CCA 1974 as amended.

 

 

Therefore I see no need for further correspondence.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

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AndyOrch

AndyOrch

Posted
Posted
Why respond ?

 

I can only reiterate and save you the bother...so you can sunbathe:-)

We could do with some help from you.

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Buncrana

Buncrana

Posted
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Posted
Hi Buncrana , How are you??

 

 

My suggestion as reply to this is

 

 

Dear Cur or madman,

 

 

I am sure you are filly aware of the reasons why the document (s) supplied in response to my recent request made under sections 77/78 of CCA 1974 as amended.

 

 

Therefore I see no need for further correspondence.

 

 

Hi Brig, we're both good thank you :D I hope you and yours are well :D

 

I can only reiterate and save you the bother...so you can sunbathe:-)

 

 

Are you spying on me Andy :D

 

 

It seems a pity not to get a bit of vitamin D on these fine days, especially with a load of night shifts coming up :D

 

 

As much as I'm tempted to send a ''GIRUY'' letter, I'll hold back until any court case...

 

 

Though here's hoping it won't go near a court :)

 

 

Time to get ready for work now, have a lovely evening folks, and thank you once again for all of your help, you guys are something else :D

 

 

All the best for now,

 

 

Buncrana :D

 

 

Ps, should they come calling again, I will of course let you know :)

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