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capital one late charge


dunomike
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Hey all

wondering if anyone could help me with a query regarding a capital one credit card.

i logged on to my account tonight to pay the minimum balance that i owe due on today 08/01/2014.

but quickly realized that i have been charged a £12 late fee on the due date itself, are capital one allowed to do this and how do i make them take it off as i have paid the minimum balance owed today.

 

kind regards

Michael.

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Hi Michael,

 

Cap 1 state that you should allow 5 working days for them to receive and process your payment and if they don't receive the minimum payment by the due date they will charge you for a late payment.

 

I'd give them a phone and ask for the 'charge' to be refunded.

 
 

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